Computer Hope

Microsoft => Microsoft Windows => Windows NT/2000 => Topic started by: Fed on May 09, 2005, 12:50:23 AM

Title: W2K Event Viewer RedX
Post by: Fed on May 09, 2005, 12:50:23 AM

W2K fully up to date & bugproof.

I looked in my Event Viewer (as we do) and to my horror  :o I've got a [glb]X[/glb] every time I start my computer.

Here's what it says:
The PocketCam 3Mega, WDM Video Capture service failed to start due to the following error:
The system cannot find the file specified.  

Now this is a digital camera that I set up as a web cam to try it out, no worries but I uninstalled it and since then I've been getting this error.
I've since reinstalled & uninstalled it again just to be sure but that didn't help.

I've run HiJackThis & generated a start up list log and the offending file is below.

Enumerating Windows NT/2000/XP services
PocketCam 3Mega, WDM Video Capture: System32\Drivers\Ca533av.sys (autostart)

I've generated a bootlog and the questionable entry is below.

Did not load driver \SystemRoot\System32\Drivers\Ca533av.sys

I guess my question is, how/where do I tell Windows not to try & load this thing because I hate seeing the [glb]Xs[/glb]

Title: Re: W2K Event Viewer RedX
Post by: gussery on May 09, 2005, 05:04:32 AM

In Control Panel, Admin Tools, Services,
Right click on the service, choose properties, then under startup type choose manual or disabled.

Title: Re: W2K Event Viewer RedX
Post by: Fed on May 09, 2005, 02:57:16 PM

Thanks for the response Gussery, yes, I too expected (hoped) to find an entry in services relating to
PocketCam 3Mega, WDM Video Capture:
but it wasn't there  ???
The only thing I could find was
Still Image Service but it was disabled.

Another clue...
In my device manager under
Sound, Video & Game controllers -> Legacy video capture devices I found a driver WDM video for windows capture driver, I removed it but it came back on the next boot.

Do you think this
Enumerating Windows NT/2000/XP services
PocketCam 3Mega, WDM Video Capture: System32\Drivers\Ca533av.sys (autostart)
could be hiding in 'services' under a different name or something, it's got to be starting from somewhere.  ???

Title: Re: W2K Event Viewer RedX
Post by: gussery on May 09, 2005, 03:02:04 PM

Does anything for this device show up in your device manager?  If so, disable it there.

Title: Re: W2K Event Viewer RedX
Post by: Fed on May 10, 2005, 12:13:10 AM

OK, I tried that Gussery, see my post above, the rotten thing keeps coming back.
I'm going to re-create the problem on my computer at work to give me more time with the problem.
Mean while I'm still open to any suggestions, I still think it's starting from 'services' somewhere.  ???

Title: Re: W2K Event Viewer RedX
Post by: Fed on May 11, 2005, 12:34:25 AM

Update & Free Bump  :)

Here's a copy of an email back from the camera people, I don't think they have a clue.  ???

Dear Edward, (Me)

You should remove all the drivers you previous installed from your PC then re-install the drivers except the WEBCAM drivers then it should work.

Regards,

Emily (Her)

I'm still open to suggestions.

Title: Re: W2K Event Viewer RedX
Post by: merlin_2 on May 11, 2005, 01:49:12 PM

have you tried their suggestions?;)

Title: Re: W2K Event Viewer RedX
Post by: Fed on May 12, 2005, 09:47:31 PM

Subject closed, problem solved  :)
Thanks for the input.