Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: KusH305 on April 26, 2009, 01:13:28 PM

Title: Having problems with Toshiba laptop again =(
Post by: KusH305 on April 26, 2009, 01:13:28 PM
Heyy guys

Remember i was having problems with the Toshiba satellite P25-S507 and it was the video driver so u guys gave me the advice to reinstall it and it worked!  A few days later i went to turn the computer on and it looked like it didnt have the driver installed for a second i thought it booted up in safe mode,  so i once again installed the driver and it's working just fine.  Also when i start up the computer before it goes into Windows XP loading screen, a black screen comes out with just the mouse pointer then a blue screen comes out, after the blue screen then Windows XP loading screen comes out. Anyone know whats going on? ???
Title: Re: Having problems with Toshiba laptop again =(
Post by: lostcoast on April 26, 2009, 02:23:06 PM

Probably an issue related to the graphics driver. You can try this for more clues:

http://www.watchingthenet.com/how-to-enable-boot-logging-for-fixing-startup-problems-in-windows.html (http://www.watchingthenet.com/how-to-enable-boot-logging-for-fixing-startup-problems-in-windows.html)

You may also want to run a hijackthis log to take a peek if there are any issues.

http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis (http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis)

go ahead and post the log here in another post in this thread.
Title: Re: Having problems with Toshiba laptop again =(
Post by: KusH305 on April 26, 2009, 02:50:41 PM
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:46:42 PM, on 4/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.21020)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Admin\Desktop\HiJackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
O3 - Toolbar: (no name) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O13 - Gopher Prefix:
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 4422 bytes
Title: Re: Having problems with Toshiba laptop again =(
Post by: lostcoast on April 26, 2009, 03:24:19 PM

Congrats no major issues!

only one dead registry entry to delete/fix.

    O3 - Toolbar: (no name) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - (no file)

(Unnecessary (deactivated) entry that can be fixed.)


Did you get this latest graphics driver direct from Nvidia or the Toshiba site?
Title: Re: Having problems with Toshiba laptop again =(
Post by: KusH305 on April 26, 2009, 03:45:34 PM
Actually on the NVIDIA website they don't have the driver (NVIDIA GeForce FX Go5200) and on the Toshiba website either =/ anywhere else i can go to find it?
Title: Re: Having problems with Toshiba laptop again =(
Post by: lostcoast on April 26, 2009, 04:39:57 PM

Go here and choose option #2,, or find it manually





http://www.nvidia.com/Download/index.aspx?lang=en-us (http://www.nvidia.com/Download/index.aspx?lang=en-us)
Title: Re: Having problems with Toshiba laptop again =(
Post by: KusH305 on April 26, 2009, 05:30:54 PM

  NVIDIA GeForce FX Go5200 71.89 Inventec requires that you download the driver for your GPU from their support site.
 
Title: Re: Having problems with Toshiba laptop again =(
Post by: patio on April 27, 2009, 06:44:02 AM
Laptop drivers should come from the manuf. site...try Toshiba again.
Title: Re: Having problems with Toshiba laptop again =(
Post by: KusH305 on April 27, 2009, 01:15:43 PM
I can't find it on the Toshiba website and i tried to google it and all that keeps coming out is Driver Detective.