Computer Hope

Software => Computer software => Topic started by: Mulreay on May 05, 2009, 02:11:15 PM

Title: MPCstar
Post by: Mulreay on May 05, 2009, 02:11:15 PM

It's one thing after another with this computer. I can't open any WMV files with this programme any clues??

Title: Re: MPCstar
Post by: Griff on May 06, 2009, 04:14:59 PM

What happens when you try to play one?

Title: Re: MPCstar
Post by: Broni on May 06, 2009, 04:17:26 PM

See, if VLC Player will work: http://www.videolan.org/vlc/

Title: Re: MPCstar
Post by: Mulreay on May 07, 2009, 06:44:09 AM

Thanks guys I'll give it a whirl and ley you know

Title: Re: MPCstar
Post by: Mulreay on May 07, 2009, 11:11:19 PM

VLC player has crashed my system 2 times now and I mean dead lock. Can't even ctrl alt del. Had to power off. Any idea why it's affecting my system? It's happened twice. I can watch may be 2 vids on it then the system goes down. I've made my default back to MpcStar because it does not crash but any ideas?
Vista home pro, 2G ram, Advent, laptop, Intel 2duo T5250, graphics.. desktop performance for windows aero, gaming graphics... 3d business and gaming performance.

Title: Re: MPCstar
Post by: Broni on May 07, 2009, 11:13:23 PM

Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and attach zipped file to your next reply.

Title: Re: MPCstar
Post by: Mulreay on May 07, 2009, 11:42:14 PM

minidump is empty...  ??? 

Title: Re: MPCstar
Post by: Broni on May 07, 2009, 11:44:21 PM

Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD.
If sfc won't find any errors in Windows XP, it'll simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

Title: Re: MPCstar
Post by: Mulreay on May 07, 2009, 11:47:14 PM

Indexed locations... 'no items found'??

Title: Re: MPCstar
Post by: Broni on May 07, 2009, 11:48:27 PM

Say again.

Title: Re: MPCstar
Post by: Mulreay on May 07, 2009, 11:51:16 PM

That was the reply I got..

Title: Re: MPCstar
Post by: Mulreay on May 07, 2009, 11:53:36 PM

How do i give you a screen dump? I've tried 'prt sc' but that dont seem to work.

Title: Re: MPCstar
Post by: Broni on May 07, 2009, 11:55:42 PM

Press PrtScr, then open Paint, click anywhere on empty space, hold CTRL, and press V.
Save the file as .gif, or .jpeg.

Title: Re: MPCstar
Post by: Mulreay on May 08, 2009, 12:03:20 AM

Got it saved how do I add it to this thread... Sorry about this Broni I know I'm a pain.

Title: Re: MPCstar
Post by: Broni on May 08, 2009, 12:06:20 AM

Don't worry about it :)
Under Reply window, click on Additional Options..., and click Browse button to find your file.

Title: Re: MPCstar
Post by: Mulreay on May 08, 2009, 12:13:07 AM

I'll be with you shortly sorry I've lost the original file... need to back track.. god I'm terrible.

Title: Re: MPCstar
Post by: Mulreay on May 08, 2009, 12:16:14 AM

Found it

[attachment deleted by admin]

Title: Re: MPCstar
Post by: Broni on May 08, 2009, 11:29:16 AM

Did you:

Quote

Go Start>Run ("Start Search" in Vista), type in:
sfc /scannow
Click OK (hold CTRL, and SHIFT, hit Enter in Vista).

Title: Re: MPCstar
Post by: Mulreay on May 08, 2009, 11:53:08 AM

I've just tried it twice and the screen blinks and nothing happens??
Sorry to keep bothering you mate.

[attachment deleted by admin]

Title: Re: MPCstar
Post by: Broni on May 08, 2009, 01:23:57 PM

(http://209.85.48.8/228/109/upload/p4359287.gif)

Title: Re: MPCstar
Post by: Mulreay on May 08, 2009, 01:31:02 PM

Tried that. A black screen (dos like) jumps up then goes away well before I can read it.

Title: Re: MPCstar
Post by: Broni on May 08, 2009, 01:34:14 PM

Hmmm...something wrong here...

Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download (http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download)
by clicking on Download HijackThis Installer
Install, and run it.
Post HijackTHis log.
Do NOT attempt to fix anything!

NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator

Title: Re: MPCstar
Post by: Mulreay on May 08, 2009, 01:37:40 PM

Already got Hijack so quick one this. Sorry to keep bothering you Broni your a star.

[attachment deleted by admin]

Title: Re: MPCstar
Post by: Broni on May 08, 2009, 01:54:09 PM

1. Unless you willingly installed Kontiki Player....
Go Start>Control Panel>Add\Remove ("Programs and Features" in Vista), and uninstall Sky Anytime (if present).
Download, and run KClean.exe: http://static.sky.com/kclean/KClean.exe to remove Kontiki from your computer.
NOTE: Kontiki is know resource hog.

2. There is some infection present, so....
Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html
Do NOT post any logs in THIS thread.