Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: pmiles1124 on May 09, 2009, 09:01:50 AM

Title: computer wont launch programs
Post by: pmiles1124 on May 09, 2009, 09:01:50 AM

I am using windows xp.

when I click on any of my desktop icons the programs won't open.  I have an error message from mcafee "computer not fully protected", i click on fix this, and I get an error message "unable to repair"

do i have a virus or something?

Title: Re: computer wont launch programs
Post by: Carbon Dudeoxide on May 09, 2009, 09:03:52 AM

Most likely.

Visit here:
http://www.computerhope.com/forum/index.php/topic,46313.0.html

Post the three logs here:
http://www.computerhope.com/forum/index.php?action=post;board=7.0

Title: Re: computer wont launch programs
Post by: pmiles1124 on May 09, 2009, 09:47:07 AM

okay, thanks.
I went to the suggested webpage and it asks me to go to my system to discern latest software updates/programs/os.

Unfortunately, my computer will not let me open any links.  is there another way to get system information beyond the icons (that won't open)?

thanks!

Title: Re: computer wont launch programs
Post by: Carbon Dudeoxide on May 09, 2009, 09:51:14 AM

Go ahead and just follow Steps 3, 4 and 6.

Title: Re: computer wont launch programs
Post by: Broni on May 09, 2009, 10:55:26 AM

Quote

I have an error message from mcafee "computer not fully protected"

This is pretty common McAfee error (one of the reasons to get rid of McAfee).\
The only way to fix it is to reinstall McAfee, but you make sure, you use Add\Remove first, then McAfee Consumer Product Removal Tool: http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html