Computer Hope
Software => Computer viruses and spyware => Topic started by: mypathways on May 13, 2009, 11:39:46 AM
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I had adware, took laptop in and after $150 it worked and then a message popped up: critical warning.
I went to remove programs it was there with install, but would not work, it is in my taskbar at the bottom and keeps popping up, with warnings.
Went on line to down load free malware, but after putting in information it scanned, but would not remove until I gave $29.99 :'(
I am on disability and cannot afford all of this,
please help
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That is not a real antivirus, it's a scam.
Run this, it's free.
If you already have Malwarebytes be sure to update it before running the scan!
Download Malwarebytes' Anti-Malware (MBAM) (http://www.malwarebytes.org/mbam-download.php)
Alternate MBAM download link (http://www.besttechie.net/tools/mbam-setup.exe)
- Double-click mbam-setup.exe and follow the prompts to install the program.
- At the end, be sure a checkmark is placed next to the following:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
- Then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select Perform quick scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy and Paste the entire report in your next reply.
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Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
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