Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: Alias on May 15, 2009, 10:06:21 AM

Title: When playing any game, my computer shuts down for no reason. Please help!
Post by: Alias on May 15, 2009, 10:06:21 AM
While playing halflife2 deathmatch ect, My computer shuts down for no reason.  ???

It only happens when I'm playing games, and rarely when I'm not.  :'(   some people say that my computer is over-heating, but one time It did it and it was barely hot at all.   What is wrong with my computer?
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Carbon Dudeoxide on May 15, 2009, 10:12:31 AM
How did you check your temperatures?

Post your temperatures from here:
http://www.computerhope.com/forum/index.php/topic,83105.0.html

Then play your game for about 10 minuts, then re-post the temperatures.
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Alias on May 15, 2009, 10:15:25 AM
I didn't I felt under may laptop and it was hot. I'm very primitive when It comes to that type of shtuff.
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Carbon Dudeoxide on May 15, 2009, 10:16:48 AM
Just work on getting the two sets of temperatures.

In the mean time, look here:
http://www.computerhope.com/forum/index.php/topic,33586.html
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Alias on May 15, 2009, 10:17:59 AM
ok, I open up CPUID or what ever it was called
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Alias on May 15, 2009, 10:20:59 AM
YIKES! it says its 150 Farenheiete! (sorry I'm not that good at spelling) at one!  :o and the coolest one is 104! wow. No wonder...  :o

EDIT: wait, it says thats normal. is it?
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Carbon Dudeoxide on May 15, 2009, 10:22:18 AM
65 Celsius isn't that bad, however I assume this is when your computer is idle.

Try playing a game for a few minutes and see how high it goes.

I'm starting to think that overheating is the problem.
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Alias on May 15, 2009, 10:23:16 AM
Ok, I might be away, cause it might shut down. lol will it save the prefferences when playing? sometimes it wont even let me play for 4 minutes.
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Carbon Dudeoxide on May 15, 2009, 10:26:18 AM
Then play for two minutes. Just a little while.
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Alias on May 15, 2009, 10:35:27 AM
It did it again.  >:( here is the temp. 76 C 70 c 72C 77C 44C.
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Alias on May 15, 2009, 10:36:08 AM
But keep in mindf It may have cooled down.
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Carbon Dudeoxide on May 15, 2009, 10:37:52 AM
Ok, it is indeed an overheating problem.

Please answer the following questions clearly

What laptop is it? (brand and model number)

What kind of surface is it on?

Are there any fans on the side/back? If so, are they blocked?

Also, has this problem always happened?
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Alias on May 15, 2009, 10:45:40 AM
I Usually put it on a wooden surface like a desk.


system model: XPS M L530. and also if its needed. its a windows vista home premium 6.0.

Brand: Dell Vista

Fans: I have no clue, If any there may be one on the bottom, inside the comp.

How long this has been accuring: Since I had this computer. but, only one computer game doesn't make it shut down, it's age of mythology. but, It may just have been really cold that day.



Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Alias on May 15, 2009, 10:47:41 AM
Wait, I do feel one fan on the back. I dont feel anything coming out of it much. just a very slight breeze.
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Carbon Dudeoxide on May 15, 2009, 10:48:56 AM
Can you find out your Dell's model number?

As for the surface, try playing on a metal or marble surface and see if there is any effect.

In addition to that, you may want to consider purchasing a cooling pad:
http://images.google.com.hk/images?hl=en&q=laptop+cooling+pad&btnG=Search+Images&gbv=2&aq=f&oq=
(I've got cooling pads for all my laptops)
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Carbon Dudeoxide on May 15, 2009, 10:49:19 AM
Wait, I do feel one fan on the back. I dont feel anything coming out of it much. just a very slight breeze.


That would be the fan then. Make sure it's not blocked and read my previous post. (http://www.computerhope.com/forum/index.php/topic,83519.msg554239.html#msg554239)
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Alias on May 15, 2009, 10:53:46 AM
what about a concrete surface to put it on?
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Alias on May 15, 2009, 10:59:02 AM
PP28L is the model number.
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Carbon Dudeoxide on May 15, 2009, 11:01:04 AM
You could try it.

Keep in mind that the cooling pad will allow the laptop to function efficiently on all surfaces.


As for the model number, can you just confirm whether or not it's a Dell XPS M1530?
http://www.google.com.hk/search?hl=en&q=dell+m1530&btnG=Search&meta=&aq=f&oq=
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Alias on May 15, 2009, 11:06:05 AM
ok, The first number I submitted was the computer itself. the newest one. PP28L or something is the MODEL NUMBER..
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Carbon Dudeoxide on May 15, 2009, 11:08:27 AM
Ok, M1530 is the one I needed to know. You typed ML530 the first time. :P

Looking at the pictures available online, it seems the fan is at the back, left of the screen. Make sure that is not blocked.

It seems overheating is a big problem with this laptop.
http://www.google.com.hk/search?hl=en&q=xps+1530+overheating&btnG=Google+Search&meta=&aq=f&oq=

Anyhow, You know my other suggestions.
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Alias on May 15, 2009, 11:11:16 AM
Thank you so much!  ;D
Title: Re: When playing any game, my computer shuts down for no reason. Please help!
Post by: Carbon Dudeoxide on May 15, 2009, 11:38:42 AM
Please don't PM me for help, Alias. Keep all related conversations on the forums for future reference. ;)

Anyways, this is what you gave me:
>LINK< (http://www.officemax.com/catalog/sku.jsp?productId=prod1500002&history=uhtz9628|prodPage~15^freeText~cooling+pad^paramValue~true^refine~1^region~1^param~return_skus^return_skus~Y)

It looks....pretty weak...

This is one of the cooling pads I have:
http://www.sella.co.nz/general/computers/laptops/other/4ytykv/

With a Dell XPS like yours, you're going to want one with two or more fans spinning at around/above 2000rpm.