Computer Hope
Software => Computer software => Topic started by: rssc on May 22, 2009, 01:15:53 AM
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Hi Guys,
Hope you can help me.
Ive currently got a user having issues with word documents on her profile, Say the document contains a few small pictures e.g. Logos and Badges and also a digital copy of a signature and a few lines of text the document would be roughly in size 300kb.
However when the user goes back in and say delete all the pictures and signature and then saves the document again the document increases too roughly 400kb.
The following options I have sent the user did not work: -
File > properties > Summary tab > Uncheck Save Preview Picture
Tools > Options > Save Tab > Uncheck Allow Fast Saves
File > Versions > Uncheck Automatically save a version on close
Tools > Options > Save Tab > Uncheck embed TrueType fonts
I have been sent a copy of this document and I dont have this problem, Was thinking to delete the NORMAL.DOT file however was unsure if this would resolve the issue?
Thanks again.
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First, if you have installed the the microsoft office software by yourself via install disc, I would try reinstalling it to see if problem go away.
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Um I suppose that is a possible fix, however id say its abit extreme to just rebuild the machine with a fresh copy of office 2003.
If I get no answers I might have to resort to a re-install of office.
:(
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Um I suppose that is a possible fix, however id say its abit extreme to just rebuild the machine with a fresh copy of office 2003.
If I get no answers I might have to resort to a re-install of office.
:(
I would wait and ask if other people here can give you better solution to your issue, maybe reinstallation of the office is not necessary, but sorry I wouldn't know because I never seen your issue before. Maybe someone else will reply to your post and give you more idea on what probably is happening. I usually just uninstall and reinstall program and it work as usual again but I understand that you don't want to have to reinstall if it is not necessary.
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Its ok.
Ive got a while to wait yet anyways.
But thanks for your assistance anyways.
:)
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I think this is it, I just fixed a 5M doc to 360K.
Access File/Versions, clear the checkbox at the top and delete all the
versions inside the box one-by-one. In my case, I had to close the doc
and reopen it to get rid of all the versions. Theres also an icon that
looks like a pile of paper next to the "save" icon at the bottom of
the screen, that takes you directly to the version dialog.
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Thanks for this,
I remember reading this topic however was unsure if this would apply as the user did not have the option ticked, Will try this out shorltly and post my results.
Thanks Dusty :)
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The next steps are: -
Defiantly confirm there are no other versions of this document by File > Versions and make sure (if any) other versions of this document are deleted one by one. If this still doesn't work I'm stumped!
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If this still doesn't work I'm stumped!
You don't know yet? If it doesn't, then I'd try deleting Normal.dot.