Computer Hope

Software => Computer software => Topic started by: King Conga on May 26, 2009, 11:07:16 AM

Title: Java 6 updte 7 won't UN-Install/Won't Install update 13
Post by: King Conga on May 26, 2009, 11:07:16 AM

I can't install Java 6 update 13, because I can't UNinstall update 7. I'm getting a 25099 error that it can't unzip the files. I went to that error diagnostics page at the Java site and did ALL of the remedies they recommended incl. the following:

1.)I looked in the Services for the jqs.exe service, but it wasn't listed.
2.)I ran the net stop "Java Quick Starter" at the cmd prompt, but only got the msg.
“System Error 1060 has occurred.
The specified service does not exist as an installed service.”

I finally went to the Cntrol Pnl after installing, and running the Windows Install Clean Up utility to uninstall Java 6 update 7. It doesn't show anymore, but I still get the same original 25099 error.

HEP ME,
gplea ???

Title: Re: Java 6 updte 7 won't UN-Install/Won't Install update 13
Post by: evilfantasy on May 26, 2009, 11:19:39 AM

Download JavaRa (http://majorgeeks.com/JavaRA_d5982.html) to your Desktop and unzip it to its own folder.

Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
Accept any prompts. A log will appear (JavaRa.log), please post the contents of this log on the forum.
Open JavaRa.exe again and select Search For Updates.
Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.

.
Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Additional Note: The Java Quick Starter (JQS.exe) (http://java.sun.com/javase/6/docs/technotes/guides/jweb/otherFeatures/jqs.html) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.