Computer Hope
Software => Computer viruses and spyware => Topic started by: gopinath on June 19, 2009, 05:27:49 AM
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Hai, i am gopinath - please solve my problem in the given below.
System Configuration
Windows xp with server pack 3 / 512 mb ram / Chrome browser
i can't delete the folder named as xerox in e:\program files\, and also have the sub folder in xerox named as nwwia, i want to know how to remove from my system.
Regards
Gopinath
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If the folder is in use ( such as printer driver etc related to the Xerox is in service ) Windows will not delete and will state file in use etc.
Have you tried to use the uninstaller that should be located under control pannel, add/remove programs?
If uninstaller is bad you will have to find the service that is xerox and kill the service and then mark it not to automatic start the service, then reboot windows, then you might be able to remove it as long as you are the administrator of the system.