Computer Hope

Hardware => Hardware => Topic started by: maliss on June 23, 2009, 03:47:31 PM

Title: motherboard reading cpu wrong
Post by: maliss on June 23, 2009, 03:47:31 PM
My motherboard is reading my cpu as amd engineering sample at 1.6ghz, but it's really phenom ii x3 at 2.6ghz. I'm not exactly sure when it started doing it, but I'm thinking sometime this month b/c I noticed my computer was running slower.
I've already tried updating my drivers and I've done a bios flash. Please help!
Title: Re: motherboard reading cpu wrong
Post by: Karnac on June 23, 2009, 04:08:10 PM
Download Everest and find out what you're running.

http://majorgeeks.com/download4181.html
Title: Re: motherboard reading cpu wrong
Post by: 2x3i5x on June 23, 2009, 04:16:22 PM
Or you can download CPU-Z, if you want something a little simpler (a little less options maybe)

http://www.cpuid.com/cpuz.php
Title: Re: motherboard reading cpu wrong
Post by: maliss on June 23, 2009, 04:34:15 PM
That everest program just read it the same too and I already ran cpuz b4...probably should have mentioned that. On cpuz it said the name was amd Opteron 1300(a square)0û Black Edition, it also says in the specification line amd engineering sample. My bios just says it's amd engineering sample.
Title: Re: motherboard reading cpu wrong
Post by: 2x3i5x on June 23, 2009, 04:40:29 PM
So Everest identified the CPU incorrectly and CPU-Z says it right?

In past, I have tried CPU-Z on my own computer and my old computer that my dad now uses, and it reported it fine. I would trust CPU-Z since it says amd engineering sample, which is same as what your bios says.
Title: Re: motherboard reading cpu wrong
Post by: maliss on June 23, 2009, 04:43:13 PM
No, cpuz still reads it wrong, it just includes the opteron thing in it for some reason. My cpu is a phenom ii x3 710 and that's what it used to read in my bios and on cpuz. It's slower now too.
Title: Re: motherboard reading cpu wrong
Post by: 2x3i5x on June 23, 2009, 04:47:29 PM
try the SIW software, see wht it says --> download here, don't worry about pro version, you odn't need it  http://www.gtopala.com/

And I'm wondering, does it really matter that motherboard is reading CPU wrong? Are you not able to do what you want to do on your computer with that little error on?
Title: Re: motherboard reading cpu wrong
Post by: ireland-1 on June 23, 2009, 04:48:13 PM
Did you buy the CPU or is it the one that came with the computer? How old is your computer? What Operating System do you own?
Title: Re: motherboard reading cpu wrong
Post by: maliss on June 23, 2009, 04:55:34 PM
It doesn't just read it wrong, my computer is slower. I play a lot of mmos and I'm getting half the fps that I used to.
I bought the cpu. Built my comp maybe 3 or 4 months ago. Windows xp os
Title: Re: motherboard reading cpu wrong
Post by: ireland-1 on June 23, 2009, 04:57:44 PM
Where did you buy the CPU? In a shop or online?
Title: Re: motherboard reading cpu wrong
Post by: maliss on June 23, 2009, 04:59:03 PM
online, newegg
Title: Re: motherboard reading cpu wrong
Post by: 2x3i5x on June 23, 2009, 05:01:19 PM
Quote from: maliss on June 23, 2009, 04:59:03 PM
online, newegg

you might want to ask newegg customer service about that since that's where you bought it and they should try to get it straightened out for you (Newegg customer service is reliable)
Title: Re: motherboard reading cpu wrong
Post by: ireland-1 on June 23, 2009, 05:02:58 PM
yeah, you should never buy anything online, because it could have ... label but it could just as well be ...
Title: Re: motherboard reading cpu wrong
Post by: maliss on June 23, 2009, 05:05:55 PM
Ok, I guess I'll just contact them then. Thanks.
Title: Re: motherboard reading cpu wrong
Post by: 2x3i5x on June 23, 2009, 05:08:18 PM
Quote from: ireland-1 on June 23, 2009, 05:02:58 PM
yeah, you should never buy anything online, because it could have ... label but it could just as well be ...

You can't just say 100% no to buying things online. Buying things from Amazon, Newegg and all the other good sites are fine and of course it's all real people behind the scene getting the products out to you, they could've made an error just like at any retail store that you physically walk into.

You just have to be careful and check that everything is all good at your end, is all. And yeah, since Newegg sold you the product, and it's having a problem, they should be able to tell you either what's wrong with it, or direct you to the places where you can get help (or potentially get help)
Title: Re: motherboard reading cpu wrong
Post by: ireland-1 on June 23, 2009, 05:08:46 PM
I have asked a friend, and my friend has told me that he has a few ideas and wants to confirm them before he gives me any updates, I will be sure to post them here, in the meantime I hope you get the problem fixed.
Title: Re: motherboard reading cpu wrong
Post by: ireland-1 on June 25, 2009, 02:00:01 PM
ok luck i know this has taken me a while to get to, but it very much depends where it sees the wrong cpu info. if its from inside windows you could write a program patch an api or write your own driver to do it. How it would ahve done it by itself, well a virus or corrupted driver. out side of windows in the bios, then it would be bios drivers i guess.

that is his reply (my username is luck)
Title: Re: motherboard reading cpu wrong
Post by: Quantos on June 25, 2009, 02:04:18 PM
maliss, I'm going to suggest that you ignore Ireland on this one.
What he is suggesting is a very bad idea.
Title: Re: motherboard reading cpu wrong
Post by: 2x3i5x on June 25, 2009, 04:24:25 PM
Maliss, if you read this, just let us know if you have successfully found the solution with assistance of Newegg Customer Service and any other relevant sources or whether you've found out a suitable answer yourself. Good luck  ;D