Computer Hope

Software => Computer software => Topic started by: joepinger on July 06, 2009, 12:02:30 PM

Title: did a recovery 2 months ago and now...
Post by: joepinger on July 06, 2009, 12:02:30 PM
I did a recovery on my laptop about 2 months ago, then I was still having issues with the pc and took it to the computer shop and had it fixed sort of.  I go home and I realized about a few weeks later that my Microsoft software was not there anymore.  Now I need my MS Word and Perfect and all the rest back.  Is there a way to do that without purchasing again at the store?  I have an Acer Notebook with Windows Vista Home Premium and it came with Microsoft Office 2007 but don't know which one, I think Standard.  Thanks.
Title: Re: did a recovery 2 months ago and now...
Post by: patio on July 06, 2009, 06:43:30 PM
If it shipped with those products liscensed and installed one option is to use the hidden recovery partition to restore the machine to Day One status...
Probably not a good option since all your data will be gone.

The other option is to find an Office CD of the same version and do a re-install and use your liscense key to re-activate.
Title: Re: did a recovery 2 months ago and now...
Post by: joepinger on July 11, 2009, 07:16:30 PM
The Microsoft Office which had all three word,notepad, and the other one I can't remember came with the pc when I bought it.  How do I get it back in the pc without purchasing again at the store?  I think it was the standard version of Microsoft Office 2007.  I told you I did a recovery 2 months ago and then went to the computer store to get some other things fixed on it.  Then I  needed the Microsoft Office 2007 to do some business on it and it wasn't there.  How can I get it back in the system without buying at the store for $150.00?  Thanks.
Title: Re: did a recovery 2 months ago and now...
Post by: BC_Programmer on July 11, 2009, 07:19:51 PM
notepad is included with windows.

I think you mean, word,excel, and powerpoint... those are the most common ones.


Title: Re: did a recovery 2 months ago and now...
Post by: patio on July 11, 2009, 11:37:20 PM
What model laptop is this and where and when was it purchased ? ?
Title: Re: did a recovery 2 months ago and now...
Post by: Aegis on July 12, 2009, 03:09:35 AM
Were you supplied with any CD's or DVD's with software when you bought the computer?
Title: Re: did a recovery 2 months ago and now...
Post by: joepinger on July 12, 2009, 12:31:29 PM
I have an Acer Notebook 5100 Aspire.  It was purchased two years ago and there were no cds supplied with it.  There was no Microsoft software supplied with it, it was just there when purchased.  So now what, buy another Microsoft Office 2007 or what?  Thanks.
Title: Re: did a recovery 2 months ago and now...
Post by: killerb255 on July 12, 2009, 12:33:01 PM
Contact Acer for some replacement CDs...
Title: Re: did a recovery 2 months ago and now...
Post by: patio on July 13, 2009, 05:27:07 AM
Contact Acer for some replacement CDs...

Agreed.

And ask them how to access the hidden recovery partition...if you re-do it properly all those programs should be there.