Computer Hope

Hardware => Hardware => Topic started by: ash41 on August 02, 2009, 12:39:18 PM

Title: New WD hard drive, not recognized
Post by: ash41 on August 02, 2009, 12:39:18 PM

Hi. could anyone please help me. I have a new WD 500gb hd internal. I put it into a enclosure plugged it into the usb port in my notebook and it said it was installing the device driver but it will not auto start and is not recognized in my computer. The usb ports on my laptop are running ok, i am using windows vista and i have tried it using a usb2.0 to sata interface. Any help please folks.

Regards
chris

Title: Re: New WD hard drive, not recognized
Post by: patio on August 02, 2009, 12:42:42 PM

It may have been shipped unformatted...Windows will not recognise til it's formatted...
Use the WD Data Lifeguard tools to do this...

Title: Re: New WD hard drive, not recognized
Post by: ash41 on August 02, 2009, 12:45:52 PM

Ok thanks Patio i will try it now