Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: Nikki23 on August 05, 2009, 06:45:59 PM
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My desktop computer won't boot up properly. It starts and goes through the "vaio" screen and "Intel" but when it starts trying to load Microsoft Windows XP it starts to, and then the screen goes black and it starts the entire process again. I tried getting into safe mode. It lets me go as far as the safe mode screen where you choose the option and then it goes black and restarts. Any ideas on how to fix this?
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Do you have your XP CD?
Did you try last known good configuration at the advanced startup screen?
When was the last time you blew the dust out of your computer with a can of compressed air?
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1. Stop the automatic restart to get information from the Blue Screen of Death (BSOD).
Tap the F8 function key once or twice a second as you reboot the machine. The Windows Advanced Options menu should appear. Use the up/down arrow keys to select the "Disable automatic restart on system failure" and hit Enter. Hopefully the machine will stop on the BSOD.
2. BSOD. Record and post back with the "exact" error message text and/or numbers plus any offending software module it might name. A google search on these text strings or substrings sometimes provides problem resolution.
3. What service pack level of Windows XP Home are you operating at, if known? None, SP1, SP2, SP3?