Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: AnthonyNZ on August 06, 2009, 06:54:43 PM

Title: need some help please re: monitor and graphics card
Post by: AnthonyNZ on August 06, 2009, 06:54:43 PM
Dear Members,
My problem is my graphics card isnt recognised in device manager and neither is my monitor.
If i could locate the problem for monitor i could install the driver from the cd.
I cant see my graphics card either...and have no idea what it is...other than it was an added to my HP package when i bought it and no cd came with it,
I am using XP pro.
Pentium 4
1 gig ram
160 g hard drive.
Any help would be appreciated,
Regards,
Anthony :'(
Title: Re: need some help please re: monitor and graphics card
Post by: JJ 3000 on August 06, 2009, 07:34:46 PM
What are you trying to do?

Do you see any errors (like question marks, exclamation points, or red X's) in device manager?
Title: Re: need some help please re: monitor and graphics card
Post by: Tranc3r on August 07, 2009, 02:00:50 AM
Open up your computer and see if you can find the Video Card. Also, see on the box that you got your HP computer that if it says anything about Video Cards or graphics...
Title: Re: need some help please re: monitor and graphics card
Post by: AnthonyNZ on August 07, 2009, 06:39:00 PM
what i an trying to do is find a monotir on my device manager...mine is a benq and normally even if not loaded ..a plug and play is stated.
BUT no monitor is located,
my graphics card i cant read connected and pic is a difficult one for me to remove to check.
Hp have a built in pain factor,
I am sure the answers  simple ,,but i simply cant findi it.
You think perhaps if i totally disconnected monitor   turn power back on cpu it would be located as new hardware???
Any help is appreciated.
regards,
Anthony
Title: Re: need some help please re: monitor and graphics card
Post by: Quantos on August 07, 2009, 06:44:17 PM
So in device manager you have flags popping up relating to video hardware?
Title: Re: need some help please re: monitor and graphics card
Post by: AnthonyNZ on August 07, 2009, 07:15:20 PM
nada showing
have ? beside pci devices but no mon itor is shown no flags
Title: Re: need some help please re: monitor and graphics card
Post by: Quantos on August 07, 2009, 07:18:21 PM
It's really rare to have your monitor show up, unless it requires a specific driver, it doesn't sound like yours does.  The video card usually will show up, what is your manufacturer and model?
Title: Re: need some help please re: monitor and graphics card
Post by: AnthonyNZ on August 07, 2009, 08:17:43 PM
my monitor is a Benq model fp9iv+..i have the disc for it so can istall the driver ...but without  monitor ecognised I cant update driver..what do you suggest.
Was thinhking of total reinstall of monitor and hopeing it will open new hardware wizard.
 ( The model is a 19 inch flat screen lcd)
and has special drivers  its high end monitor
Regards ,Anthony
Title: Re: need some help please re: monitor and graphics card
Post by: BC_Programmer on August 07, 2009, 08:19:15 PM
Every windows PC I've ever owned after Windows 3.1 has displayed a monitor in device manager.
the only prerequisite is that the display driver support DDC...

however the basic VGA driver does not support this.


Ignore the monitor drivers. they do nothing. what you need is the graphics card drivers. you're running with the default, basic drivers right now.
Title: Re: need some help please re: monitor and graphics card
Post by: Quantos on August 07, 2009, 08:22:50 PM
Every windows PC I've ever owned after Windows 3.1 has displayed a monitor in device manager.
the only prerequisite is that the display driver support DDC...

Has it ever displayed the make and model accurately?

Quote
Ignore the monitor drivers. they do nothing. what you need is the graphics card drivers. you're running with the default, basic drivers right now.

Monitor drivers are nowhere near as important as a graphics driver.
Title: Re: need some help please re: monitor and graphics card
Post by: BC_Programmer on August 07, 2009, 08:41:18 PM
only for a few. most say "default monitor" or "plug and play monitor" however they do appear.  :P
Title: Re: need some help please re: monitor and graphics card
Post by: Quantos on August 07, 2009, 08:43:51 PM
only for a few. most say "default monitor" or "plug and play monitor" however they do appear.  :P

That's what I thought, that's also my experience.  I think the video card is the biggest thing to look at first.
Title: Re: need some help please re: monitor and graphics card
Post by: AnthonyNZ on August 07, 2009, 08:58:04 PM
Thanks for helping...how do you suggest i find what independant graphics card i have...never had the cd supplied..so is there a way I can hever my computer scaned to tell me what kind i have..then i can try and locate driver online??
What do you think.
Thanks so much for assistance,
Regards,
anthony
Title: Re: need some help please re: monitor and graphics card
Post by: Quantos on August 07, 2009, 09:00:02 PM
I recommend using Everest (http://www.lavalys.com/).
Title: Re: need some help please re: monitor and graphics card
Post by: AnthonyNZ on August 07, 2009, 10:13:21 PM
thanks quantas,
Have cancer so costs preclude me buying anything,,,its 49 US and i have nothing on my card...medical costs to high.
 This is driving me nuts.
but ty for your help and suggestions.
Regards,
Anthony
and im not cheeky enough to ask if anyone has a copy i could use.
Title: Re: need some help please re: monitor and graphics card
Post by: Quantos on August 07, 2009, 10:15:29 PM
Use Everest Home, it's free.