Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: rgsull on June 05, 2005, 07:23:38 AM

Title: xp wont shut down or reboot
Post by: rgsull on June 05, 2005, 07:23:38 AM
computer frezzes on shutdown and on restart (xp)
Title: Re: xp wont shut down or reboot
Post by: Raptor on June 05, 2005, 07:33:31 AM
Title: Re: xp wont shut down or reboot
Post by: Flame on June 05, 2005, 01:21:27 PM
Try running a check for any Windows Updates, and install whatever you may find...

[glb]Flame[/glb]
Title: Re: xp wont shut down or reboot
Post by: rgsull on June 08, 2005, 05:42:38 AM
didthat didnt help
Title: Re: xp wont shut down or reboot
Post by: rgsull on June 08, 2005, 05:43:52 AM
did that didnt help
Title: Re: xp wont shut down or reboot
Post by: Flame on June 08, 2005, 06:08:01 AM
hhhmmm... Talks forthe extensive amount of information that you gave us...  ::)  Guve us some more information...

[glb]Flame[/glb]
Title: Re: xp wont shut down or reboot
Post by: rgsull on June 09, 2005, 05:44:40 AM
when reboot or shut down computergoes to save settings then shuting windows then frezzes win xp
Title: Re: xp wont shut down or reboot
Post by: merlin_2 on June 09, 2005, 05:58:56 AM
hold down the f8 key......and chose the last good config......scan for trojans/worms etc.....

More info if needed>http://aumha.org/win5/a/shtdwnxp.htm
Title: Re: xp wont shut down or reboot
Post by: pcdoc4christ on June 09, 2005, 06:17:26 PM
RG:

Many, many things may cause startup and shutdown problems with Windows XP.  It may be a problem with a hardware device, such as the power supply.  It may be a problem with a device driver or a service running in the background.  It may be a software application (though this is rare in XP).  Please try to help us narrow it down by telling us what, if anything, was changed  just prior to the behavior.

Some things you may try to determine the cause:

http://support.microsoft.com/default.aspx?scid=kb;en-us;308041

http://support.microsoft.com/default.aspx?scid=kb;en-us;308029

Regards,
Doc
Title: Re: xp wont shut down or reboot
Post by: rgsull on June 10, 2005, 08:46:17 PM
only thing new is i installed microsoft antispyware (beta)
Title: Re: xp wont shut down or reboot
Post by: Fed on June 10, 2005, 08:52:19 PM
Open you task manager & shut down all running applications, then try & shut down your computer and see if that changes things.
Title: Re: xp wont shut down or reboot
Post by: merlin_2 on June 11, 2005, 01:36:42 AM
more info on system.....ram etc.....