Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Xevier77 on August 30, 2009, 05:12:50 PM

Title: dvd/rw-cd drive disappeared need help
Post by: Xevier77 on August 30, 2009, 05:12:50 PM

Ok so i powered up my d820 dell laptop, and my optical drive is missing from My computer window. I checked my hardware manager and have a yellow exclamation point on that drive. So i disconnect it and put it back in comes back as same. I disable it/enable it same. I uninstall/and let it reinstall it does the same again.  Says something like the registry for this driver is damaged. Please help I know small things to do to fix computer problems, but I haven't faced this yet.

Title: Re: dvd/rw-cd drive disappeared need help
Post by: Broni on August 30, 2009, 05:51:29 PM

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch (http://aumha.org/downloads/cdgone.zip)
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Title: Re: dvd/rw-cd drive disappeared need help
Post by: Allan on August 31, 2009, 05:41:51 AM

Also, insert a bootable disc in the drive and reboot. Does the system see the disc / drive at boot?