Computer Hope
Software => Computer viruses and spyware => Topic started by: gen.disarray on September 04, 2009, 07:20:07 AM
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im not great with computers so here it is...
When i turn on my laptop (hp pav vista) it wont load past the microsoft corporation loading bar- i dont reach the logon screen or desktop, instead i get a couple of flickers of black boxes which then disappear completely,
and then all i get is a blank blue screen- its not a blue screen of death- its more of a purpley blue and its got no writing on it at all and all i can see is the mouse.
It started when my computer apparently blocked a bunch of viruses, trojans and after that it didnt recover. i tried system restore but that didnt work and when i go into safe mode i get a completely black screen except for 'safe mode' in each corner and microsoft at top - no task manager with ctrl alt delete no start or anything.
Ive also tried the using settings from an earlier date option and system repair and ive restarted my computer a million times, made sure its not low on power, but nothing ive done works...plz help ???
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Boot to your AV CD and run a scan at boot