Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Chuckster on September 09, 2009, 09:32:23 PM

Title: multiple "bad image" errors at startup - MALWARE?
Post by: Chuckster on September 09, 2009, 09:32:23 PM

 I PROBABLY POSTED THIS IN WRONG FORUM - SORRY.  NOT SURE HOW or IF ITS PROPER FORUM ETIQUETTE TO TRY AND MOVE OR DELETE.
I need help all the way around, apparently....

using windows xp media and mozilla firefox.  have norton antivirus, use zonealarm and ad-aware.  about 2 weeks ago, wife accidentally allowed some crap  to get in (Personal Antivirus was the name - it looked like AV program, so she clicked OK).  with my limited skills, i made it go away.  probably not permanently, but appeared to be gone.
well, today we had several porn icons pop up on wife and my desktops, and a splash screen popping up continuously looking like windows protection center screen.  could not turn it off for longer than 5 or 10 seconds.  had to explore/search, found a couple of folders where it was hiding (was called Protection System, had an exe file "wscsvc.exe" that was primary culprit, as far as i could tell), changed file extensions by adding an alpha, and was finally able to get it to stop.  had difficulty running norton anti-virus, when i finally did get it to run, it found a couple of viruses, said it cleaned them, then said i needed to restart.  upon restart, and ever since then, i get continuous "..... - BAD IMAGE" alerts, saying "....not a valid windows image, check installation diskette".  apart from that, the programs appear to work fine, after clicking on "OK"
i have a cold/sore throat, and this is upsetting me.  have a gazillion pics of kids on drive, which aren't backed up (I KNOW, I'M Stupid and/or lazy), but now i'm in trouble.  i have downloaded Hijack this program, although am scared to use it.
PLEASE HELP, SUPERMAN.

Title: Re: multiple "bad image" errors at startup - MALWARE?
Post by: Broni on September 09, 2009, 10:02:45 PM

Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html
Do NOT post any logs in THIS thread.

Title: Re: multiple "bad image" errors at startup - MALWARE?
Post by: smeezekitty on September 09, 2009, 10:04:33 PM

its probubly still telling the virus to startup
just download statup manager
http://startupmanager.org
any thing that looks like it refrences that exe you saw
or looks suspicous uncheck the box next to it
and it should be by by errors

Title: Re: multiple "bad image" errors at startup - MALWARE?
Post by: Broni on September 09, 2009, 10:07:52 PM

Quote

just download statup manager
http://startupmanager.org
any thing that looks like it refrences that exe you saw
or looks suspicous uncheck the box next to it
and it should be by by errors

Disregard the above.