Computer Hope

Software => Computer viruses and spyware => Topic started by: Celticcraftz on September 12, 2009, 05:17:27 PM

Title: Nero 8 Ultra Edition
Post by: Celticcraftz on September 12, 2009, 05:17:27 PM
I don't know how or why I have it on my laptop (wasn't always there) but Ahead Nero v8.x *keymaker* (Nero 8 Ultra Edition) is causing me major headaches!  I can't delete temporary internet files or remove certain programs from the laptop.  It's wee window just pops up and sometimes goes crazy with loads appearing along bottom bar.  I have looked and looked but I cannot find out how to remove it.  I'm now at the point of considering buying a new laptop just to escape it, but can ill afford to as I'm a student!!
Please, please can you help me?
Title: Re: Nero 8 Ultra Edition
Post by: Karnac on September 13, 2009, 06:07:21 AM
Computer Hope does not support illegal activity. We do not support the use of any pirated or otherwise illegal software including Windows itself. If you install the cracked software, you are running executable files from unknown sources. You are in effect giving unknown sources access to information on your hard disk and potentially giving complete control over the operation of your computer.

* We will NOT help anyone pirate anything or help to make the system work with pirated software. But if you mess up your computer in the process, we will help you fix it.
* Uninstall any cracked applications before posting for help.
* You may be asked to uninstall any P2P or File Sharing programs during the removal process if they are believed to be the source of the problem.
* We will discontinue help if you refuse to remove any cracked (illegal) program.

That being said.....

You'll have to go here....

http://www.computerhope.com/forum/index.php/topic,46313.0.html

If you've lost your connection, download the programs to a USB stick on a good PC and transfer them to your PC.
If you have difficulty, you may have to run them in safe mode, tap F8 at start, .
If you have difficulty, you may have to rename the programs when you save them.
If you get stuck on a step, proceed to the next .

Post the logs for step 3,4 and 6.
Title: Re: Nero 8 Ultra Edition
Post by: harry 48 on September 13, 2009, 08:52:19 AM
You may be asked to uninstall any P2P or File Sharing programs during the removal process if they are believed to be the source of the problem

karnac the above , do you mean the likes of frostwire etc
Title: Re: Nero 8 Ultra Edition
Post by: Karnac on September 13, 2009, 09:34:13 AM
If it's a P2P program and it's causing an issue the specialist can ask to have the program removed if he believes it may be the source of the problems.....I would assume all P2P are included.
Title: Re: Nero 8 Ultra Edition
Post by: harry 48 on September 13, 2009, 09:54:36 AM
P2P or File Sharing programs  

by the above is that any program like frostwire , spotify , etc etc , because i have seen them in a lot of hjt logs