Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Ruizinho on September 24, 2009, 08:30:32 AM

Title: installing OS on a dell tour
Post by: Ruizinho on September 24, 2009, 08:30:32 AM

i am tring to install a new OS xp home on a dell computer. it starts fine and when its about to install windows it stops and tells me that if you see this message again the computer will shut down to protect it. it doesn't get me to the point to delete partions and so on. gettting error before.


what can i do next?

Title: Re: installing OS on a dell tour
Post by: Allan on September 24, 2009, 08:36:40 AM

Provide all details. Why are you installing the OS (was there some problem)? HOW are you trying to install it (exact steps)? Are you using an original retail XP CD? Anything else that might help.

Title: Re: installing OS on a dell tour
Post by: Ruizinho on September 24, 2009, 10:20:05 PM

dell-xps400 64bit intel dual core processor ATI 256 2GB ram

put in XP hit F12 goes to windows setup gets to setup is starting windows it stops.

blue screen with a long code:

problem has been detected windows has been shut down....

on and on

last code i got was setupdd.sys

etc.

it tells me to disable bios cashing... how and where...not in my bios section...
million dollar question..

Title: Re: installing OS on a dell tour
Post by: JJ 3000 on September 24, 2009, 10:27:21 PM

Is it an old CD? Have you tried cleaning it?

Title: Re: installing OS on a dell tour
Post by: JJ 3000 on September 24, 2009, 11:02:38 PM

Are you using a SATA hard drive?

Title: Re: installing OS on a dell tour
Post by: patio on September 24, 2009, 11:37:17 PM

Quote from: Allan on September 24, 2009, 08:36:40 AM

Provide all details. Why are you installing the OS (was there some problem)? HOW are you trying to install it (exact steps)? Are you using an original retail XP CD? Anything else that might help.

Title: Re: installing OS on a dell tour
Post by: Allan on September 25, 2009, 05:43:43 AM

WHY are you installing the OS?
Are you booting to the cd or trying to start the install from within Windows?
Why are you pressing F12?

Title: Re: installing OS on a dell tour
Post by: Spoiler on September 25, 2009, 06:45:47 AM

Is this a 64 bit install of XP?

Title: Re: installing OS on a dell tour
Post by: Ruizinho on September 25, 2009, 09:54:37 AM

Booting from CD
F12 i thought that's what you were suppose to do...
64bit

installing an OS because there was some sort of virus and i was just trying to clean everything and start fresh

Yes a SATA drive

no im not using a new retail CD. burnt CD

Title: Re: installing OS on a dell tour
Post by: patio on September 25, 2009, 10:05:08 AM

Quote

no im not using a new retail CD. burnt CD

This is probably the issue right here...

Title: Re: installing OS on a dell tour
Post by: Ruizinho on September 25, 2009, 10:26:17 AM

i have a set of XP PRO CD's from manufactor but the system has a license from XP HOME
Can i use it?

Title: Re: installing OS on a dell tour
Post by: patio on September 25, 2009, 10:57:42 AM

No.
Borrow an XP Home CD...
If the machine is liscensed this is perfectly legal...