Computer Hope

Software => Internet browsers => Topic started by: rthompson80819 on October 14, 2009, 11:51:08 AM

Title: Firefox suport by Comcast
Post by: rthompson80819 on October 14, 2009, 11:51:08 AM

RANT ALERT

Since I started using Firefox, I almost never use IE.  Comcast is my ISP.  Every now and then my Comcast email goes down for a day or two.  I'm not a heavy email user so it's not a big deal but I finally called Comcast to find out why email was down and was told that they don't support Firefox.  I switched to IE and logged into Comcast email without a problem.

It's irritating for Comcast just to say it's not our problem.  Is anybody else having these problems?

Title: Re: Firefox suport by Comcast
Post by: patio on October 14, 2009, 12:03:51 PM

Install ThunderBird and follow ComCast's info on setting it up and your issues will dissappear.

Title: Re: Firefox suport by Comcast
Post by: rthompson80819 on October 14, 2009, 12:07:05 PM

I'll give it a try, thanks.

Title: Re: Firefox suport by Comcast
Post by: Broni on October 14, 2009, 01:51:55 PM

Quote

and was told that they don't support Firefox

They've been doing this forever, lazy bastards. It used to drive me nuts, but I don't even bother to call Comcast anymore.
I don't recall a single instance, when they were able to solve any problem over the phone and it's always something wrong on my side...