Computer Hope

Software => Computer viruses and spyware => Topic started by: dave.moon on December 15, 2009, 03:24:15 PM

Title: YOUR SYSTEM IS INFECTED! - able to get log file but no internet and no safe mode
Post by: dave.moon on December 15, 2009, 03:24:15 PM

Dear experts,
My computer has serious virus/malware issues.
I cannot get this "YOUR SYSTEM IS INFECTED!" message to go away.
And my internet is not working and I cannot log into windows in safe mode.
I tried following other threads where people were having similar problems, but I think my issue is unique.
I have Spybot and HijackThis installed and ready to follow your guidelines.
I'm attaching my log obtained from HijackThis.
Please help me to rescue my computer!

p.s. I'm using a different computer to post the log and got the files via USB memory stick.

many thanks.

dave

[Saving space, attachment deleted by admin]

Title: Re: YOUR SYSTEM IS INFECTED! - able to get log file but no internet and no safe mode
Post by: cat-bomb on December 17, 2009, 09:20:46 AM

Welcome the Computer Hope message boards.

I have noticed you have not followed the guidelines set by Evilfantasy. Please follow the guidelines he has posted Here (http://www.computerhope.com/forum/index.php/topic,46313.0.html). After you have done them, a malware removal specialist such as  Evilfantasy (http://www.computerhope.com/forum/index.php?action=profile;u=37166) or CBMatt (http://www.computerhope.com/forum/index.php?action=profile;u=361) Will come shortly to assist you.