Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: Wikeja on December 17, 2009, 03:02:02 PM
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OS: Vista
Computer: Pavilion Desktop m7750n
Motherboard: ASUS A8M2N-LA or (HP Name) NodusM3-GL8E
Recovery Software/Build: 71NAV3PRA4 (I have verified that the s/w received from HP on two separate occasions are the correct recovery discs.)
??? My hard drive crashed. It is gone with the wind. I replaced it with a much larger drive. Seagate 1.5TB/5900RPM ST315005N4A1AS-RK. I also added 2G of RAM to boost the RAM to 4G. This is the system limit according to HP. I can't get the recovery to take.
After not being able to get the recovery discs to work several times I was able to load Windows XP without a problem so I know the hard drive is operating properly.
I have the monitor, mouse & keyboard connected to the computer. Nothing else. I have tried the recovery with the additional RAM added & without. I have tried it with the hard drive jumpered & without.
I turn on the computer, insert Recovery Disc 1. Turn off the computer. Turn it back on & several files load on a black screen then the recovery screen comes up. I am then told to load the supplemental disc. I insert it & press next or continue. It says it is loading the content. It remains at 0% forever. I get no error message.
I know there used to be an issue with XP machines from HP if you upgraded the hard drive to a different size. However, HP claims that increasing the hard drive size is acceptable on this machine because it is a Vista build.
I haven't been able to find any forum addressing this specific issue. My apologies if this has been addressed previously. Has anyone run into this issue? Help please?
Thanks,
Kenny