Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: BatchRocks on January 03, 2010, 01:52:09 PM

Title: XP- Safemode wont run, Blue Screen of Death
Post by: BatchRocks on January 03, 2010, 01:52:09 PM

Hello.

On my other computer, it wont get past the "Safe mode, Safe mode with networking, safe mode with command prompt" ect. We hit Enter and it "loads", but it'll just go back to the same screen. We're getting the blue-screen-of-death occasionally. It is: "UNDERMOUNTABLE_BOOT_VOLUME". We need help. Thank you!

B

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: cervantes100 on January 03, 2010, 02:13:51 PM

Take your Windows OS disc and do a repair to your system.

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: BatchRocks on January 03, 2010, 02:26:53 PM

We're doing that. C or H drive? The C drive will delete all of our files.
H drive is too small. Are we kinda... y'know? Thanks.

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: Computer_Commando on January 03, 2010, 02:34:55 PM

How to Perform a Windows XP Repair Install (http://www.michaelstevenstech.com/XPrepairinstall.htm)

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: cervantes100 on January 03, 2010, 02:35:21 PM

Would it let you repair C: drive?

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: BatchRocks on January 03, 2010, 02:52:57 PM

Yes, but I am not wanting to delete years of our files.

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: BatchRocks on January 03, 2010, 03:02:57 PM

Okay, so when I'm at the menu to check partition C or H, it says that partition C is 182001mb. The empty space on it is 182001. Does that mean it is already wiped? Thanks.

B

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: Computer_Commando on January 03, 2010, 03:11:19 PM

Quote from: BatchRocks on January 03, 2010, 03:02:57 PM

... Does that mean it is already wiped?...

If that's what you did before when you said "We're doing that."

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: cervantes100 on January 03, 2010, 03:12:04 PM

This suppose to be a repair of C drive not to wipe your files on C drive. When it came up did it ask you to press R for repair?

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: BatchRocks on January 03, 2010, 03:17:24 PM

Quote from: cervantes100 on January 03, 2010, 03:12:04 PM

This suppose to be a repair of C drive not to wipe your files on C drive. When it came up did it ask you to press R for repair?

Yes.

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: cervantes100 on January 03, 2010, 03:23:35 PM

Now did it take you in the mode for chkdsk /r?

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: BatchRocks on January 03, 2010, 03:26:30 PM

Quote from: cervantes100 on January 03, 2010, 03:23:35 PM

Now did it take you in the mode for chkdsk /r?

We're doing a command prompt now. I changed from the H:\I386 drive to the C:. Should I change it back? And should I do chkdsk /r or chkdsk c:/r?

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: cervantes100 on January 03, 2010, 03:29:10 PM

Do the repair on C drive. chkdsk /r.

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: BatchRocks on January 03, 2010, 03:35:17 PM

Ok. After that, what?

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: cervantes100 on January 03, 2010, 03:37:45 PM

If its doing the repair. It might take 40 minutes or more to complete.

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: cervantes100 on January 03, 2010, 05:08:51 PM

So is everything going alright?

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: BatchRocks on January 03, 2010, 05:21:38 PM

*SIGH* It finished. We got to go on the desktop this time, and before the BSOD happened, the iTunesHelper crashed instantly, freezing the computer. Viola. Same thing now. Help =\

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: Computer_Commando on January 03, 2010, 05:25:03 PM

Test hard drive with drive manufacturer's software.
http://www.tacktech.com/display.cfm?ttid=287

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: cervantes100 on January 03, 2010, 05:26:52 PM

Did it check ok?

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: BatchRocks on January 03, 2010, 05:30:52 PM

Quote from: cervantes100 on January 03, 2010, 05:26:52 PM

Did it check ok?

I guess? I don't know, nothing came up besides the kilobits or something.

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: cervantes100 on January 03, 2010, 05:38:19 PM

So what is the computer actually doing right now. You once said that you got to the desktop, correct?

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: BatchRocks on January 03, 2010, 05:46:24 PM

IT WORKED. We got to Safe Mode, and I used cmd to delete ALL iTunes files, and we're doing a virus scan.

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: cervantes100 on January 03, 2010, 05:49:03 PM

Ok you should be straight.

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: BatchRocks on January 03, 2010, 05:56:27 PM

IT'S WORKING!@ Woo HOO. Everythings fine. Thanks everyone.

Title: Re: XP- Safemode wont run, Blue Screen of Death
Post by: patio on January 03, 2010, 06:03:39 PM

Now is the time to thnk seriously about a solid backup strategy...
I use and recommend Acronis True Image...but there are others.

Or eventually you will wind up getting burned.