Computer Hope

Software => Computer software => Topic started by: pepper on January 21, 2010, 01:39:24 PM

Title: I can't download Net 3.5 framework
Post by: pepper on January 21, 2010, 01:39:24 PM

I need to download Net 3.5 framework in order to use a software program I purchased.  I tried four times and I got an error that the download couldn't be completed.

I have Windows XP Home Edition.  Any ideas?

Title: Re: I can't download Net 3.5 framework
Post by: Broni on January 21, 2010, 02:40:18 PM

What browser?
Did you try another browser?

Title: Re: I can't download Net 3.5 framework
Post by: pepper on January 21, 2010, 02:43:22 PM

Hi Broni.  No I didn't.  Everytime I download Firefox it slows down everything on my computer and I know that is the one you recommend.  Should I try a different one?

Title: Re: I can't download Net 3.5 framework
Post by: Broni on January 21, 2010, 02:46:06 PM

No browser should be slowing your system. You may have some other issues.
Try Opera then.

Title: Re: I can't download Net 3.5 framework
Post by: pepper on January 21, 2010, 02:47:29 PM

Okay.  Be back soon.

Title: Re: I can't download Net 3.5 framework
Post by: pepper on January 21, 2010, 03:35:07 PM

Broni I decided to download Firefox again and tried the download and got the same message "download didn't set up properly".

Title: Re: I can't download Net 3.5 framework
Post by: patio on January 21, 2010, 04:11:41 PM

From Here ? ? (http://www.mozilla.com/en-US/firefox/upgrade.html)

Title: Re: I can't download Net 3.5 framework
Post by: pepper on January 21, 2010, 04:19:59 PM

Hi patio.  Yes that's where I downloaded it from.

Title: Re: I can't download Net 3.5 framework
Post by: patio on January 21, 2010, 04:23:40 PM

Is that the exact error message when installling ? ?

Title: Re: I can't download Net 3.5 framework
Post by: pepper on January 21, 2010, 04:30:47 PM

I knew I should have written it down.  I'm not sure if that's the exact error message.  I'll try it again and post the exact error message.

Title: Re: I can't download Net 3.5 framework
Post by: pepper on January 21, 2010, 05:14:57 PM

Patio the exact error message is:

Microsoft.Net Framework 3.5 SP1 has encountered a problem during setup.  Set up did not complete correctly.

Title: Re: I can't download Net 3.5 framework
Post by: Computer_Commando on January 21, 2010, 05:31:20 PM

Are you downloading the installer or the full package?
Here's the full version:
http://download.microsoft.com/download/6/0/f/60fc5854-3cb8-4892-b6db-bd4f42510f28/dotnetfx35.exe

Title: Re: I can't download Net 3.5 framework
Post by: Broni on January 21, 2010, 06:14:55 PM

You're downloading it first, before you try to install?

Title: Re: I can't download Net 3.5 framework
Post by: pepper on January 21, 2010, 07:51:09 PM

Yes but you guys are confusing me...lol!  I have to install Net3.5 framework before I can download the software I purchased.  I must be missing something. ???

Title: Re: I can't download Net 3.5 framework
Post by: Broni on January 21, 2010, 07:56:16 PM

Do you download Microsoft.Net Framework 3.5 SP1 to your computer, first, before you try to install it?

Title: Re: I can't download Net 3.5 framework
Post by: pepper on January 21, 2010, 10:56:19 PM

Oh my word!  My original question was I can't download Net 3.5 framework.  It's something I need to download another application.  I'm so confused now.

Title: Re: I can't download Net 3.5 framework
Post by: pepper on January 21, 2010, 11:32:03 PM

yes

Title: Re: I can't download Net 3.5 framework
Post by: quaxo on January 22, 2010, 06:38:14 PM

Pepper, I think you might be confusing the terms "download" and "install".

"Download" is to bring it from the internet onto you computer.

"Install" is to run the setup program to add the program for your computer.

The message you indicated (Microsoft.Net Framework 3.5 SP1 has encountered a problem during setup.  Set up did not complete correctly.) would indicate you are attempting to install the program, not download it. When you download it from the internet, are you clicking "open" or "save as"? If you're clicking "open", don't. Try clicking "save as" first, save the installer, then open it after the download completes.