Computer Hope

Software => Computer viruses and spyware => Topic started by: air on January 25, 2010, 02:28:30 PM

Title: Virus or Hard disk failiure
Post by: air on January 25, 2010, 02:28:30 PM

Hi all,

after having dwonloaded some files, i was not able to connect to internet anymore. I checked the network connection and was hempty.

I took the computer to a store and they installed a new driver. they told me that i might have got a virus. got home, run antivirus avast and computer stopped working.

got a blue page with the following message:

a problem have been detected and windows has been shut down to prevent demage to computer

UNMOUNTABLE_BOOT_VOLUME

Technical info:

***stop:0x000000ed(ox82387a68, 0xc000009c, 0x00000000, ox00000000)


I took the computer to the store again and they said hard disk was demaged.....

what happened?

thanks

air

Title: Re: Virus or Hard disk failiure
Post by: harry 48 on January 25, 2010, 02:39:20 PM

http://www.computerhope.com/jargon/b/bsod.htm


read above , but please do not do anything until a malware expert get's in touch

Title: Re: Virus or Hard disk failiure
Post by: SuperDave on January 26, 2010, 01:12:16 PM

Please go here (http://support.microsoft.com/kb/297185) to make the repairs.

Title: Re: Virus or Hard disk failiure
Post by: air on January 27, 2010, 04:35:33 PM

thank you.