Computer Hope

Software => Computer viruses and spyware => Topic started by: alsuz on February 06, 2010, 04:21:34 PM

Title: computer slow & hanging up in internet...had a trojan (see below)
Post by: alsuz on February 06, 2010, 04:21:34 PM

Hi, not long ago I had a trojan, which supposedly i got rid of...when I start my computer it says that C:\progra1/my web not found..My computer has gotten horribly slow within the last 3 wks and when I click on something to look at on the internet it will hang up but after a few minutes it will unhang.  I'm a medical transcriptionist and can't be down...

Title: Re: computer slow & hanging up in internet...had a trojan (see below)
Post by: evilfantasy on February 07, 2010, 09:54:45 AM

Quote

I'm a medical transcriptionist and can't be down...

Then you have a company computer right? What about tech support?

Title: Re: computer slow & hanging up in internet...had a trojan (see below)
Post by: alsuz on February 08, 2010, 04:19:42 AM

no..I'm self employed.

Title: Re: computer slow & hanging up in internet...had a trojan (see below)
Post by: evilfantasy on February 08, 2010, 02:28:31 PM

Download TrendMicro HijackThis.exe (http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe) (HJT) to the desktop.

* Double-click on HJTInstall.
* Click on the Install button.
* It will automatically place HJT in C:\Program Files\TrendMicro\HijackThis\HijackThis.exe.
* Upon install, HijackThis should open for you.
* Important! If using Windows Vista or Windows 7, close HijackThis. Now right-click HijackThis and Run As Administrator (http://vistasupport.mvps.org/run_as_administrator.htm)
* Click on the Do a system scan and save a log file button
* HijackThis will scan and then a log will open in notepad.
* Copy and then paste the entire contents of the log in your post.
* Do not have HijackThis fix anything yet. Most of what it finds will be harmless or even required.