Computer Hope

Hardware => Hardware => Topic started by: dandeb19 on March 13, 2010, 11:41:35 AM

Title: Replaced Video Card now monitor won't display
Post by: dandeb19 on March 13, 2010, 11:41:35 AM

Tried helping my sister replace her video card on HPm9552p 64bit Vista, Home Premium Computer. The old one started making a loud noise which turned out to be the video card fan. Her monitor was displaying fine but game was running sooo slow before I took it out. I tried to put back in to see if the noise would stop, that maybe something was loose. Now the screen says no display. I took it back out and looked at it even closer and noticed a spot that looked like it was overheating. it was dark brown. We purchased a new video card and the display says the same thing. I'm afarid to ask this question, but in helping her did I mess up her computer? Thanks for any help anyone can give.

Title: Re: Replaced Video Card now monitor won't display
Post by: patio on March 13, 2010, 11:44:38 AM

Where is the burn mark ? ?
And it's probably not from what you did...

Title: Re: Replaced Video Card now monitor won't display
Post by: dandeb19 on March 13, 2010, 12:44:25 PM

the burn mark is on the bottom of video card area where fan is over.

Title: Re: Replaced Video Card now monitor won't display
Post by: patio on March 13, 2010, 12:48:36 PM

On the vid card...or on the motherboard ? ?

Title: Re: Replaced Video Card now monitor won't display
Post by: Computer_Commando on March 13, 2010, 12:53:32 PM

Is this your computer?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01324212&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&product=3891406&lang=en

It has integrated video and has probably defaulted to that.

Title: Re: Replaced Video Card now monitor won't display
Post by: dandeb19 on March 13, 2010, 02:48:25 PM

Yes this is the computer. I'm sorry this is my 1st time ever posting anything anywhere, and I keep losing the reply button.