Computer Hope

Software => Internet browsers => Topic started by: amirshaw on March 18, 2010, 08:55:49 PM

Title: Firefox Pages Won't Load
Post by: amirshaw on March 18, 2010, 08:55:49 PM: Many of my firefox pages are not loading or not loading fully, it can't be cache problems or temp. internet files, I use ccleaner and clean my firefox a lot, i use disk cleaner and such, but some pages will take forever to load and then say not responding, these pages work perfectly fine on my other computer, and another example are facebook images, they wont load, and ill have to click refresh like 2-3 times for it to actually show up, I have avg and malware bytes so I doubt a virus is a problem, any help is appreciated!
Title: Re: Firefox Pages Won't Load
Post by: geek hoodlum on March 18, 2010, 11:51:02 PM: If you think that virus causing your problem, I would suggest to follow the instructions in this link: Read this before requesting malware removal help (http://www.computerhope.com/forum/index.php/topic,46313.0.html)
Title: Re: Firefox Pages Won't Load
Post by: amirshaw on March 21, 2010, 04:27:33 PM: no its not a virus problem, certain pages just dont load and i need to refresh them to work, it doesnt work on chrome or IE either, but it works fine on other computers
Title: Re: Firefox Pages Won't Load
Post by: Allan on March 21, 2010, 04:35:59 PM: So it's not just Firefox but all browsers? Then despite your protestations to the contrary I would follow the above link and be 100% certain the system is malware free.
Title: Re: Firefox Pages Won't Load
Post by: amirshaw on March 22, 2010, 05:21:49 PM: here is a the hijacker list, can you help me and see if you find anything suspicious or harmful...

http://rapidshare.com/files/366911325/hijackthis.log.html
Title: Re: Firefox Pages Won't Load
Post by: jonas.tech on March 22, 2010, 08:12:05 PM: Quote from: Allan on March 21, 2010, 04:35:59 PM
So it's not just Firefox but all browsers? Then despite your protestations to the contrary I would follow the above link and be 100% certain the system is malware free.

???
Title: Re: Firefox Pages Won't Load
Post by: jessica108 on March 24, 2010, 12:43:48 AM: Hi, I just found this link for you, maybe you can take a look.
mandrivausers.org/index.php?/topic/43330-some-sites-wont-load-in-firefox-solved/

Hope it helps.
Joyhong software
Title: Re: Firefox Pages Won't Load
Post by: patio on March 24, 2010, 09:51:23 AM: Quote from: jessica108 on March 24, 2010, 12:43:48 AM
Hi, I just found this link for you, maybe you can take a look.
mandrivausers.org/index.php?/topic/43330-some-sites-wont-load-in-firefox-solved/

Hope it helps.
Joyhong software

He's not running Linux.
Title: Re: Firefox Pages Won't Load
Post by: Broni on March 24, 2010, 07:33:23 PM: I suggest, you uninstall AVG, using AVG Remover and see, if it helps: http://www.avg.com/us-en/download-tools
It looks like one of their latest updates is causing issues.
Title: Re: Firefox Pages Won't Load
Post by: amirshaw on March 28, 2010, 08:44:32 AM: I uninstalled AVG for avast, and havent found anything, here is a list of the hijacker thing, and a screeny of my processes.

(http://i41.tinypic.com/vggz81.jpg)

Code: [Select]
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:44:49 AM, on 3/28/2010 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18385) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Windows\vVX1000.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Windows\WindowsMobile\wmdSync.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Alwil Software\Avast5\AvastUI.exe C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE C:\Windows\System32\mobsync.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Windows\system32\wbem\unsecapp.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Windows\system32\wuauclt.exe C:\Windows\System32\mspaint.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&s=1&o=vb32&d=0209&m=et1161-05 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gifts4points.com/members/index.php R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&s=1&o=vb32&d=0209&m=et1161-05 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.emachines.com/rdr.aspx?b=ACEW&l=0409&s=1&o=vb32&d=0209&m=et1161-05 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - Default URLSearchHook is missing O1 - Hosts: ::1 localhost O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing) O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe" O4 - HKLM\..\Run: [VX1000] C:\Windows\vVX1000.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O13 - Gopher Prefix: O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\EMACHINES\eMachines Recovery Management\Service\ETService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe -- End of file - 5667 bytes
tell me if you see anything at all suspicious or whatever, thanks!
Title: Re: Firefox Pages Won't Load
Post by: Broni on March 28, 2010, 09:52:30 AM: How is Firefox doing right now?
Title: Re: Firefox Pages Won't Load
Post by: amirshaw on March 28, 2010, 01:56:15 PM: it still has the problem in which i will click something, it will take forever to load, and find out it timed out, then i need to click back and re do it, it works on my other computers so it is just my computer...
Title: Re: Firefox Pages Won't Load
Post by: Broni on March 28, 2010, 02:03:02 PM: Close Firefox. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode). Same thing?
Title: Re: Firefox Pages Won't Load
Post by: amirshaw on March 28, 2010, 04:29:48 PM: yes, same problem except not as bad, itll still have the problem except sometimes instead of not loading and timing out, it will just take a little longer to load and will actually load, but overall its the same problem
Title: Re: Firefox Pages Won't Load
Post by: Broni on March 28, 2010, 04:34:26 PM: See, if creating new profile will work: http://kb.mozillazine.org/Profile_Manager
Title: Re: Firefox Pages Won't Load
Post by: amirshaw on March 28, 2010, 04:41:38 PM: no help, and i am having this same problem with all my browsers, chrome, IE and FF, so it cant be firefox alone
Title: Re: Firefox Pages Won't Load
Post by: Broni on March 28, 2010, 04:44:14 PM: Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html
Do NOT post any logs in THIS thread.
Title: Re: Firefox Pages Won't Load
Post by: the_mad_joker on March 29, 2010, 02:33:50 AM: Tried Another Browser
Title: Re: Firefox Pages Won't Load
Post by: amirshaw on March 29, 2010, 03:21:58 PM: as i said in my previous posts, im having the same problem with all of my browsers
Title: Re: Firefox Pages Won't Load
Post by: Broni on March 29, 2010, 03:27:42 PM: Did you read my last reply?
Title: Re: Firefox Pages Won't Load
Post by: amirshaw on March 31, 2010, 04:41:16 AM: yes i have, but can there be any other problems besides a virus? or malware..?
Title: Re: Firefox Pages Won't Load
Post by: Broni on March 31, 2010, 08:21:28 PM: I can't tell you before your computer is declared clean.
Title: Re: Firefox Pages Won't Load
Post by: Hdthree on April 01, 2010, 09:42:05 PM: Trying running Firefox in safe mode and tell me if the problem if the problem occurs while in safe mode.
Title: Re: Firefox Pages Won't Load
Post by: amirshaw on April 02, 2010, 06:31:35 AM: safe mode is the same thing, and my computer is clean, ive scanned everything with numerous differant scanners they have all found nothing
Title: Re: Firefox Pages Won't Load
Post by: geek hoodlum on April 05, 2010, 02:22:02 AM: Hi amirshaw,

CH Experts cannot detect the exact problem of your browsers if your computer is not 100% free from malwares. Please do 1st what they are suggesting.
Title: Re: Firefox Pages Won't Load
Post by: wragh on April 06, 2010, 02:51:55 AM: reinstall it? i was having a few problems last week and a clean install worked for me.
Title: Re: Firefox Pages Won't Load
Post by: geek hoodlum on April 06, 2010, 03:18:39 AM: Hi wragh ,

What are the problems you encountered that make you decide to reinstall your web browsers?

Okay, amirshaw may reinstall the browsers. But if same problem occurs, I would suggest to follow the advise of CH Experts. Malware can manipulate a computer system without knowledge of the user. Computer must declared clean 1st. From there, experts can detect what really is the exact problem.
Title: Re: Firefox Pages Won't Load
Post by: dude1234 on April 17, 2010, 11:37:50 PM: I had this problem with Firefox and have tried many things with no benefit.

Today I am using Opera as my web browser and I have no problem, also my download speed is greatly improved.