Computer Hope
Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: mountsthelens on April 22, 2010, 12:21:35 PM
-
I believe this is a virus but it may be something wrong with the files on the computer. It may be tl;dr but I need to list all the details.
Basically, I turned my pc on this morning and it came up with an error (can't remember what it said and I didn't think it was serious so didn't write it down. Anyway, there was a countdown and it said save any work before the computer is turned off. When I rebooted, the windows theme had reverted to classic rather than xp and when I tried to change this back in the control panel windows classic was the only option.
Another problem was I can't open ie and firefox can't find any webpages. My wireless connection is also down (this is probs the cause of firefox failing) and the internet connections page is blank when I try to view it. Sometimes a window called BTTray pops up and says "ERROR: Unable to start the Bluetooth stack service". Due to the lack of connection I'm on a different computer now.
Also, copy and paste is impossible so I cannot download files to fix it and transfer them from computer to computer (unless drag works?).
I ran CCleaner to clean the registry and then tried to open Malwarebytes.
This comes up with "Run-time error '372':
Failed to load control 'vbalGrid' from vbalgrid6.ocx. Your version of vbalgrid6.ocx may be outdated. Make sure you are using the version of the control that was provided with your application.
Could this may Vundo?
Thanks for any help.
-
I also cannot open Windows search
-
Please visit this webpage for a tutorial on downloading and running ComboFix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
See the area: Using ComboFix, and when done, post the log back here.