Computer Hope

Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: jmack0013 on May 14, 2010, 04:33:41 PM

Title: Application cannot be executed. The file (x) is infected.
Post by: jmack0013 on May 14, 2010, 04:33:41 PM

Hello all,

My computer just got hit by a virus, and I would greatly apprecate any advice you can give me. 

Some info:
Windows XP Home computer with SP2 or greater.
Updated Norton Antivirus

I'm typing this from a work laptop because the computer that is infected won't let me do much.  When I boot the computer, I get several "Application cannot be executed.  The file (xxx) is infected.  Do you want to activate your antivirus software now?" messages along with several popups from Antispyware Soft.  I really cannot run any .exe files or much of anything else, and I constantly get popups.  The only time I can run a program or .exe file is in Safe Mode.

I did go into Safe Mode, and I was able to run a virus scan and Malwarebytes Anti-Malware but they did not find anything.  I tried to do a system restore but all of my restore points were gone and System Restore was off.  I was unable to access the internet in Safe Mode until I checked that a proxy server setting was on.  I turned it off, and now I can get on the internet but it redirects me to porn or antivirus sites.

Any help you can give would be greatly appreciated.

Jeremy M.

Title: Re: Application cannot be executed. The file (x) is infected.
Post by: Dr Jay on May 16, 2010, 11:28:29 PM

Sorry for the delay, we are busy here on the boards. If you are still having issues, please do the following:


(http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Please download Malwarebytes Anti-Malware from here (http://www.malwarebytes.org/mbam/program/mbam-setup.exe).

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
• Please save the log to a location you will remember.
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.