Computer Hope
Software => Internet browsers => Topic started by: mxs8770 on July 18, 2005, 08:09:16 PM
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hey guys i cant access the internet thru my desktop or any other way but thru my control panel and click on technical support.
what happend is that i was downloading some software from reviews and free downloads web site. and my anit-viruse popped up with a warning saying that new software was being installed or that i was getting a viruse, i didnt really know what i was doing and i pressed the button that said "clean" and then it dissappear, so i realized i made a mistake so i went to download it again and thats when i realized that i couldnt log in. what do i do now ???? please help me!!! pretty please
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Can you start in safe mode + networking then
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
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well i logged into my computer in safe mode but it still didnt work. i went to search for it and it says "Program not found" what do i do now?
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ohhh yeah and i did scan it for everything and i still cant access it
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You should try installing the following programs if you have not allready:
Virus scanners
AVG Free (http://free.grisoft.com/doc/1)
-- Anti virus scanner
Anti spy/malware
Microsoft Antispyware (http://www.microsoft.com/downloads/details.aspx?FamilyID=321cd7a2-6a57-4c57-a8bd-dbf62eda9671&displaylang=en)
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy (http://www.safer-networking.org/en/mirrors/index.html)
-- Anti spyware scanner
Adaware SE Personal (http://www.lavasoftusa.com/software/adaware/)
-- Anti spyware scanner
Firewalls
Using only one firewall is advised. Dual firewalls may cause problems.
Using a hardware firewall and a software firewall is even more adviced.
ZoneAlarm Free (http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp)
-- Free firewall - more user friendly
Sygate Personal (http://smb.sygate.com/products/spf_standard.htm)
-- Free firewall - more configuration options
Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind
HijackThis (http://www.merijn.org/files/hijackthis.zip)
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger (http://vil.nai.com/vil/stinger/)
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder (http://www.intermute.com/spysubtract/cwshredder_download.html)
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.
But before doing so,
select last good known configuration from the same list you select safe mode from.
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o.k. i got all that on my comp. its clean from evrything, i went into last good configuration and i still get the same " Windows cannot find blank.exe" why did i seem to loose my ie? just cause i downloaded some anti virus, that at the end the software just didnt downloaded "SUCKS"
"plase help me you guys! my husband want to throw out the comp. i want to think that its still good, but all this problems, argh! i think im about to let him throw it out!"
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There is nothing wrong with the computer hardware wise.
It is all software wise, but nothing a good reformat won't cure!
However, you may wish trying to repair (http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx) Windows XP first.
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o.k. i got all that on my comp. its clean from evrything,
Did you scan in safe mode with restore disabled?
What OS are you using?
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im using Windows Me and yes i did scan in safe mode, now what?
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Did you scan in safe mode with restore disabled?