Computer Hope
Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: txt063 on July 07, 2010, 04:11:17 PM
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Hi, I seem to be experiencing the same problem as well. Should I also follow the steps you've laid out for the other person?
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Hello, and welcome to Computer Hope.
Please note the following information about the malware forum:
- Only the Malware Specialist Team is allowed to give advice on removing malware from your computer.
- From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
- Please do not attach logs or post them in Quote/Code boxes unless requested.
- Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
- If you have already asked for help somewhere, please post the link to the topic you were helped.
- We try our best to reply quickly, but for any reason we do not reply in two days, reply to this topic with the word BUMP
- Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.
Please visit this webpage for a tutorial on downloading and running ComboFix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
See the area: Using ComboFix, and when done, post the log back here.
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@dragonmaster Jay
Hey, not sure if your link "http://www.f-secure.com/en_US/security/security-lab/tools-and-services/online-scanner/ " works or combo fix worked. Yesterday, after I ran combofix, it worked about 20 so mins, and the popups came back up again. Then this morning, it didn't come up. Anyway, saw your post, and tried your link and found 1 malware and 2 spyware and cleaned it.
After that, I also ran full scan for malware and microsoft security essential (nothing found)
then reboot it and run combofix again, and my norton antivirus found quite a few hacking spyware/virus
Now it seems like everything works okay, sound is back to normal. No popups. Thanks!
@Mr. Hopeless.
Try what I did, it may work for you. If it doesn't, download a software called popup killer, and it close all the popups you specify, but that is surface or temporary fix. Either continue trying or reformat the whole C drive (last resource which I don't recommend because sooner or later this kind of spyware/malware will come back, we need to know how to fix it)
My advise is once everything is fine and okay, backup your whole C drive as image or copy c:\windows\*.* , if there is problem, you can ren your old c:\windows to something and restore the good c:\windows\*.* back, then it should be okay (that is my last resource.. instead of formatting whole drive) by the way, I use apricon to backup.
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Homeflash, instead of replying to topics in the malware forum, please start a new topic requesting help.