Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: Idaho on July 17, 2010, 04:16:36 PM
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anyone else having problems today ?
I watched a live feed thur & fri of the British open without any problem, today I was prompted to update adobe flash player , I tried to bypass it but it wouldn't let me,I then tried a few other sites,had the same results now I can't watch any video at all without the prompt to update, I did the update and it didn't work, went to there site and followed the instructions to delete and reinstall, tried this several times without any luck,called there free help line,got a recording stating they are working on some updates ??
Best Idaho
Also I want to thank the folks here that advised me on my browser issue , still working on this
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What's the site?
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adobe ,
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No, where did you watch the live feed? BBC or ITV etc.
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??? www.opengolf.com,
a few minutes ago I downloaded un-install from adobe flash player followed it to the letter, reinstalled adobe flash player 10 reboot, still not working,checked add/remove software adobe flasher shows on the program list but to the right under size shows nothing as it stands now I can't watch video of any kind, I hope you understand my frustration, I'm by no means a computer tec,is there something besides adobe flash player to use ? I really want to watch the Open on sunday
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Use the Adobe uninstaller tool from the site...re-boot and DLoad and install a fresh copy...
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though you converted to IE8, may want to try google chrome browser again just to check and see if you can get the site's video working
google chrome has integrated flash so you don't need download the plugin, as chrome will have already taken care of it for you.
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Patio see post #4
2x3i5x ,I have google chrome book marked and tried it and works for all video ! I guess the main issue is I want control of my computer, I want to be free to choose what ever browser or home page I like,I switched from chrome because 1) I wanted IE tool bar 2) repeated crashes
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Patio see post #4
Whoooops...my bad !
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you might try uninstalling adobe flash player again. Reset Internet Explorer (http://support.microsoft.com/kb/923737). And then after a reboot of the PC, reinstall the adobe flash player and now check if the video is now working.
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Good Morning, thanks again for your suggestions and help
update
I was able to finally contact adobe by phone, long story short was told that yes they could help sort out my problem, if I was willing to pay a fee ?? not going to happen,I was then instructed to go their site an open an account and send or ask questions online to one of their tec people and it should only take an hour or so for some real answers,great ! there is no way to send a message, you are redirected to the help pages and try the same fixes I have used since last Saturday, I was on that site yesterday for a long time trying figure a way around redirects to contact a real person ??
status, using chrome for video's, can't watch anything on ESPN
thanks for your ear
Idaho
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Typical...
I'm not bashing Adobe or any of the big names out there for what they are but it seems Customer Support obviously had no legitimate answer...it happens.
Do me a favor...it's a 4 step process.
1) UUninstall Firefox after backing up your Profile.
2) DLoad ;install and run Recuva (Free) to make sure all remnants of Firefox are gone...
3) Dload and install a fresh copy of Firefox...
4) Re-install a fresh copy of Flash and travel to the site your having issues with...
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wait .... Idaho was using IE8 and Chrome. Where's firefox coming from?
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Patio ( from your reply #8 My Bad )
I don't have firefox
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I'd give it a try ...just to see...
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Update, yes it's been more than 30 days and no I still haven't been able to download Adobe Flash Player, if I want to watch anything I am forced to use Chrome, I was able to find an adobe forum, for the past few days I have been directed to try the same things I have already tried and a few new ones , I can't believe this has taken so long without any results.
The reason for my post here today is in 2008 I had an issue with an anti virus/spyware vendor and the help I received here from this community I was able to get a full refund plus advise on free software to use ( Avast and spywareblaster) which in loaded and works perfectly, I can't believe someone here knows how to fix Adobe Flash Player,I'm not having allot of faith in the other forum
thank you
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Maybe you can try installing an older version of flash player to see if it works.
Try getting it here, instead of adobe. This is where I always download it. Remember to uninstall it first.
http://www.filehippo.com/download_flashplayer_ie/ (http://www.filehippo.com/download_flashplayer_ie/)