Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: mark22ss on July 26, 2005, 11:37:27 AM

Title: Windows ME Help file won't open?
Post by: mark22ss on July 26, 2005, 11:37:27 AM

Can anyone help me wiith this problem? When I try to open help file from start menu or try to open system info files. I get this error message:unable to open help file error 2147143677 help control center has failed. I have tryed solutions from btinternet.com but with no luck. Any solutions to this problem would be appreciated.     THANK YOU, Mark ???

Title: Re: Windows ME Help file won't open?
Post by: Guest on July 26, 2005, 11:49:30 AM

Windows ME Help & Support uses Internet Explorer so it is most probably a problem with IE. Have you changed anything to do with IE lately?

Repairing IE (control panel>add/remove programs highlight Internet Explorer x.x and then click remove. In the window that opens click repair) may help.

Title: Re: Windows ME Help file won't open?
Post by: merlin_2 on July 26, 2005, 12:20:48 PM

Run a virus scan..in safe mode >>f8 held down on boot up....>>>what results do you get by typing msinfo32 in the run box.....the number given......is not you phone number??is it.