Computer Hope

Hardware => Hardware => Topic started by: Wolfheart on September 27, 2010, 01:32:43 PM

Title: Microphone is not working.
Post by: Wolfheart on September 27, 2010, 01:32:43 PM
Hello everyone, I'm here again and unfortunately I need help again, this time with my audio hardware.

I bought a Trust headset + mic some months ago and it worked just fine untill 3 or 4 days ago when the people I called on skype couldn't hear me anymore. Weird fact, they heard what I was listening to from my headphones, like input and output audio were messed up. I didn't change any setting recently, so I really don't know what's gone wrong. I checked that the jacks were in the correct places, that the mic was working (tested it on another computer) and looked if it was muted from Control Panel, downloaded latest driver for my audio card and tried to solve the problem from Realtek Audio Manager but I failed. Also, I'm pretty sure it's not a skype problem since my mic doesn't even work in Windows Record or whatever it's called.


I'm using Windows 7 and have a Realtek HD audio card. I'm also posting a pic of my control panel audio settings so you can notice that while I play music from Windows Media Player the microphone "input" bar goes up like I'm speaking, which is really strange.

(http://img444.imageshack.us/img444/8926/computerhope.png) (http://img444.imageshack.us/i/computerhope.png/)

Uploaded with ImageShack.us (http://imageshack.us)

(http://img440.imageshack.us/img440/6761/computerhope2.png) (http://img440.imageshack.us/i/computerhope2.png/)

Uploaded with ImageShack.us (http://imageshack.us)




I hope you can help me and forgive me for my bad english and awfull format!
Wolfheart
Title: Re: Microphone is not working.
Post by: Allan on September 27, 2010, 01:50:38 PM
Make sure the headset is the default input audio device in Control Panel - Sounds
Title: Re: Microphone is not working.
Post by: Wolfheart on September 27, 2010, 10:36:59 PM
Hello,
I'm pretty sure that both the headset and the mic are the default output / input devices in Control Panel and everywhere else
Title: Re: Microphone is not working.
Post by: jason2074 on September 27, 2010, 11:25:41 PM
You could try following this site : http://www.ehow.com/how_6499927_use-headset-microphone-not-working.html (http://www.ehow.com/how_6499927_use-headset-microphone-not-working.html)
Title: Re: Microphone is not working.
Post by: Allan on September 28, 2010, 05:46:13 AM
Hello,
I'm pretty sure that both the headset and the mic are the default output / input devices in Control Panel and everywhere else
Well let's be 100% sure before we proceed, okay?
Title: Re: Microphone is not working.
Post by: Wolfheart on September 28, 2010, 11:58:21 AM
@Jason, unfortunately my computer has not a built-in mic...

@Allan, I double checked it and as you can see in the screenshots both the headphones (output) and mic (input) are default (you can barely see "dispositivo predefinito" under them, which is the italian for "default device" )

Title: Re: Microphone is not working.
Post by: patio on September 28, 2010, 12:14:33 PM
What color holes are the correspnding jacks plugged into ? ?
Title: Re: Microphone is not working.
Post by: Wolfheart on September 28, 2010, 12:51:19 PM
red jack in red hole (mic), green jack in green hole (headphone)


It used to work before something went bad :c
Title: Re: Microphone is not working.
Post by: Allan on September 28, 2010, 12:54:58 PM
@Jason, unfortunately my computer has not a built-in mic...

@Allan, I double checked it and as you can see in the screenshots both the headphones (output) and mic (input) are default (you can barely see "dispositivo predefinito" under them, which is the italian for "default device" )


Well, I'm sorry but I don't see your headset listed in the device list - and it certainly isn't the default microphone.
Title: Re: Microphone is not working.
Post by: Wolfheart on September 28, 2010, 01:21:00 PM
I'm sorry, there must be some misunderstaing going on...

I modified the previous screenshots so you can see better what devices are default... the mic built in my headset has always been shown with that icon in Panel Control, or at least that's what I remember. Also, I don't have any other audio device connected to the computer other then those two jacks.

p.s. I just noticed that when I unplug the jacks Control Panel shows that they are connected... weird.

Any hint on what to do?

Sorry for I'm wasting your time :c

(http://img827.imageshack.us/img827/6761/computerhope2.png) (http://img827.imageshack.us/i/computerhope2.png/)

Uploaded with ImageShack.us (http://imageshack.us)


(http://img826.imageshack.us/img826/8926/computerhope.png) (http://img826.imageshack.us/i/computerhope.png/)

Uploaded with ImageShack.us (http://imageshack.us)
Title: Re: Microphone is not working.
Post by: Allan on September 28, 2010, 01:24:01 PM
You're not wasting anyone's time. I can tell you that on my systems, when I plug in a headset the actual name and model of the headset are listed in control panel. Did your headset come with any sort of installation cd? If so, I'd rerun it.
Title: Re: Microphone is not working.
Post by: Wolfheart on September 28, 2010, 01:36:56 PM
No, I just plugged it in and it worked just fine.


That's the model -> http://www.trust.com/products/productdrivers.aspx?artnr=15480 (no drivers needed)
Title: Re: Microphone is not working.
Post by: patio on September 28, 2010, 01:42:31 PM
Try re-booting a few times while they are both disconnected...
Then power down....connect them and powe rup...
Any difference ? ?
Title: Re: Microphone is not working.
Post by: Wolfheart on September 28, 2010, 01:51:12 PM
Nothing happened. Got to go now, I'll reply later. Thanks for your effort
Title: Re: Microphone is not working.
Post by: Wolfheart on September 30, 2010, 02:47:39 PM
Oooops. Just broke headset cord while nerdraging. New headset coming soon after I test something with my friend's mic. Hope the problem will solve itself