Computer Hope

Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: ibfoxy1 on October 06, 2010, 10:38:31 PM

Title: need help finding and removing mcafee in vista
Post by: ibfoxy1 on October 06, 2010, 10:38:31 PM
my laptop's operating system is Vista.  It came with McAfee installed, but I want to remove McAfee, and install another anti virus program.  I went to add/remove programs and removed all the McAfee programs I could find, but when I try to install the new program, the computer tells me that I need to remove McAfee security center with virus scan 12.1 before I can install the new program?  I have used search, and it come up blank, I went into program files and there is no McAfee.  Why is the program saying to remove a program that is not on the computer? And how do I get past this point and install the new antivirus program? I have rebooted after removing the McAfee
Title: Re: need help finding and removing mcafee in vista
Post by: harry 48 on October 07, 2010, 05:12:02 AM
how to remove mcafee

http://service.mcafee.com/FAQDocument.aspx?id=TS100507&lc=1033


go to below and complete , post the 3 logs an expert needs them to help you

http://www.computerhope.com/forum/index.php/topic,46313.0.html