Computer Hope
Software => Internet browsers => Topic started by: danldo on January 26, 2011, 09:15:30 AM
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I have a new Dell XPSL701x with Windows 7 Home Premium with IE8
It has a Intel I7 processor 1.87 Mhz with 8GB memory
64 bit
When I click on certain links like a webinar that I have alway gone to I get an error message that say "No Such Interface Supported"
I downloaded Mozilla and it worked, but I need to use IE8. I have tried running the Fix it from Microsoft's website but that didn't fix it.
I have several websites this does not work on. I tried typing in the webinar site in the address bar and it worked, but when I click on the link
I get the error.
Here are a couple of the messages I get. Thanks for the Help.
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.6; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; .NET4.0C)
Timestamp: Wed, 26 Jan 2011 15:59:54 UTC
Message: No such interface supported
Line: 232
Char: 1
Code: 0
URI: http://berninausa.com/
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.6; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; .NET4.0C)
Timestamp: Wed, 26 Jan 2011 16:04:29 UTC
Message: No such interface supported
Line: 66
Char: 4
Code: 0
URI: http://www.yarnellschool.com/
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I downloaded Mozilla and it worked, but I need to use IE8.
Why do you need to use IE8?
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See if this helps: http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en
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The programmers at work said I had to use IE for somethings they have written.
I tried the script and it didn't help.
I tried IE 16 bit and it works, but flash doesn't work in the 16bit.
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I'm not trying to be snide - but perhaps the programmers at work can offer some suggestions?
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It sounds to me like the problem is in fact caused by the very thing that they have written.
"No Such Interface Supported" is a standard COM error code (E_NOINTERFACE); this error occurs when a QueryInterface call is made attempting to acquire an interface ID that the object doesn't support.
Now the question may be brought up how that is at all relevant; well, consider for a moment that a 32-bit COM component would not even load at all in 64-bit; the additional mention that you need IE leads me to believe that for whatever reason your workplace has instituted a policy whereby all machines have specific Internet Explorer Addons installed- written in-house. It also seems clear that these addons are relatively poorly written in that they aren't doing proper error handling; in 64-bit the plugins aren't loading (because they are 32-bit), and other browsers don't load them for obvious reasons. IE 32-bit loads the plugin/addons properly, but the addons error out later on attempting to acquire a interface for some other component. This is further reinforced in that overriding link behaviour is something that is a relatively common task for such addins to do. (in the case of a company, for example, it likely creates an audit trail)
On the other hand, however, the "error messages" you posted half-appear as if they are in fact javascript errors and not related to COM at all; but that raises the question of why 64-bit would work fine once again; the only possible reason I can conceive is once again that a 32-bit component is being used that has issues that simply cannot be loaded to begin with in 64-bit.
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I've seen a similar problem under IE8 whenever I had Adobe Flash Player disabled or not installed yet, and tried to access a site showing a video.