Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Robert Tabiano on February 22, 2011, 09:02:59 PM

Title: blue screen problem
Post by: Robert Tabiano on February 22, 2011, 09:02:59 PM
good day to all

i had this problem with blue screen

i don't understand but my computer often appears blue screen while in the middle of browsing

these are the details I've so far copied:


Problem signature:
  Problem Event Name:   BlueScreen
  OS Version:   6.1.7600.2.0.0.256.1
  Locale ID:   13321

Additional information about the problem:
  BCCode:   1000008e
  BCP1:   C0000005
  BCP2:   8313C46A
  BCP3:   DF0F675C
  BCP4:   00000000
  OS Version:   6_1_7600
  Service Pack:   0_0
  Product:   256_1

i don't really understand this, could somebody help me with this?

or do i have to bring my system unit where i bought this?

for them to fix this...

thanks in advanced....
Title: Re: blue screen problem
Post by: Allan on February 23, 2011, 05:41:19 AM
Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply
Title: Re: blue screen problem
Post by: Robert Tabiano on February 24, 2011, 01:14:53 AM
this is what i've got


==================================================
Process File      : TvWizard2ft.exe
Event Name        : Stopped working
Event Time        : 2/19/2011 4:14:51 AM
User Name         : Marbeth
Exception Code    :
Exception Offset  :
Fault Module Name :
Fault Module Version:
Process Path      : C:\Program Files\Intel\TVWiz2ft\TvWizard2ft.exe
Report File Size  : 7,972
Report File Path  : C:\Users\Marbeth\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_tvwizard2ft.exe_cdbbf2717fb631724395265a737a6ddea8c8f6_0f8672ed\Report.wer
==================================================

==================================================
Process File      : WerFault.exe
Event Name        : Shut down unexpectedly
Event Time        : 2/20/2011 4:36:28 PM
User Name         : All Users
Exception Code    :
Exception Offset  :
Fault Module Name :
Fault Module Version:
Process Path      : C:\Windows\System32\WerFault.exe
Report File Size  : 4,490
Report File Path  : C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0ae845c6\Report.wer
==================================================

==================================================
Process File      : WerFault.exe
Event Name        : Shut down unexpectedly
Event Time        : 2/23/2011 11:19:26 AM
User Name         : All Users
Exception Code    :
Exception Offset  :
Fault Module Name :
Fault Module Version:
Process Path      : C:\Windows\System32\WerFault.exe
Report File Size  : 4,448
Report File Path  : C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0b3bc725\Report.wer
==================================================

==================================================
Process File      : WerFault.exe
Event Name        : Shut down unexpectedly
Event Time        : 2/9/2011 1:54:15 PM
User Name         : All Users
Exception Code    :
Exception Offset  :
Fault Module Name :
Fault Module Version:
Process Path      : C:\Windows\System32\WerFault.exe
Report File Size  : 4,486
Report File Path  : C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0bb11d40\Report.wer
==================================================

==================================================
Process File      : WerFault.exe
Event Name        : Shut down unexpectedly
Event Time        : 2/20/2011 4:36:28 PM
User Name         :
Exception Code    :
Exception Offset  :
Fault Module Name :
Fault Module Version:
Process Path      : C:\Windows\System32\WerFault.exe
Report File Size  : 4,490
Report File Path  : C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0ae845c6\Report.wer
==================================================

==================================================
Process File      : WerFault.exe
Event Name        : Shut down unexpectedly
Event Time        : 2/23/2011 11:19:26 AM
User Name         :
Exception Code    :
Exception Offset  :
Fault Module Name :
Fault Module Version:
Process Path      : C:\Windows\System32\WerFault.exe
Report File Size  : 4,448
Report File Path  : C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0b3bc725\Report.wer
==================================================

==================================================
Process File      : WerFault.exe
Event Name        : Shut down unexpectedly
Event Time        : 2/9/2011 1:54:15 PM
User Name         :
Exception Code    :
Exception Offset  :
Fault Module Name :
Fault Module Version:
Process Path      : C:\Windows\System32\WerFault.exe
Report File Size  : 4,486
Report File Path  : C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_0bb11d40\Report.wer
==================================================

==================================================
Process File      : YahooMessenger.exe
Event Name        : Stopped working
Event Time        : 2/23/2011 12:48:56 PM
User Name         : Marbeth
Exception Code    : 0xc0000005
Exception Offset  : 0x00269b0f
Fault Module Name : YahooMessenger.exe
Fault Module Version: 10.0.0.1270
Process Path      : C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
Report File Size  : 23,956
Report File Path  : C:\Users\Marbeth\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_YahooMessenger.e_64e14f1faadc8926a721994b196f31ade877dc_06491130\Report.wer
==================================================

i hope i've done this right....

thanks...
Title: Re: blue screen problem
Post by: Allan on February 24, 2011, 05:47:51 AM
No sorry, you're copying the wrong information. Please follow the instructions to post the actual Blue Screen Error message.
Title: Re: blue screen problem
Post by: Robert Tabiano on February 24, 2011, 01:48:52 PM
i've tried that but, it sez, STOPPED WORKING

i've tried this one:


Version=1
EventType=CLR20r3
EventTime=129425912913659898
ReportType=2
Consent=1
UploadTime=129426316976358286
ReportIdentifier=d99ad01a-3c21-11e0-9d62-e0cb4e4ec9f6
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=tvwizard2ft.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=1.0.3453.18716
Sig[2].Name=Problem Signature 03
Sig[2].Value=4a3691b8
Sig[3].Name=Problem Signature 04
Sig[3].Value=PresentationFramework
Sig[4].Name=Problem Signature 05
Sig[4].Value=3.0.0.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=4a174fbc
Sig[6].Name=Problem Signature 07
Sig[6].Value=99b
Sig[7].Name=Problem Signature 08
Sig[7].Value=46
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.IO.IOException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=13321
UI[2]=C:\Program Files\Intel\TVWiz2ft\TvWizard2ft.exe
UI[3]=TVWizard2ft has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Intel\TVWiz2ft\TvWizard2ft.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[6]=C:\Windows\system32\msvcrt.dll
LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[8]=C:\Windows\system32\RPCRT4.dll
LoadedModule[9]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[10]=C:\Windows\system32\GDI32.dll
LoadedModule[11]=C:\Windows\system32\USER32.dll
LoadedModule[12]=C:\Windows\system32\LPK.dll
LoadedModule[13]=C:\Windows\system32\USP10.dll
LoadedModule[14]=C:\Windows\system32\IMM32.DLL
LoadedModule[15]=C:\Windows\system32\MSCTF.dll
LoadedModule[16]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[17]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
LoadedModule[18]=C:\Windows\system32\shell32.dll
LoadedModule[19]=C:\Windows\system32\ole32.dll
LoadedModule[20]=C:\Windows\system32\profapi.dll
LoadedModule[21]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\8c1770d45c63cf5c462eeb945ef9aa5d\mscorlib.ni.dll
LoadedModule[22]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[23]=C:\Windows\system32\uxtheme.dll
LoadedModule[24]=C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
LoadedModule[25]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCR90.dll
LoadedModule[26]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCP90.dll
LoadedModule[27]=D:\OpHookSE4.dll
LoadedModule[28]=C:\Windows\system32\VERSION.dll
LoadedModule[29]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[30]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5ba3bf5367fc012300c6566f20cb7f54\System.ni.dll
LoadedModule[31]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\c2f9dd7db911053edcaaadf5fefc500a\WindowsBase.ni.dll
LoadedModule[32]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\7b459c5815af8123e4bf30d4e05bba65\PresentationCore.ni.dll
LoadedModule[33]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\68e5eeb3c6ef18ba2dc1ad70eb74aeee\PresentationFramework.ni.dll
LoadedModule[34]=C:\Windows\Microsoft.NET\Framework\v3.0\WPF\wpfgfx_v0300.dll
LoadedModule[35]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[36]=C:\Windows\system32\dwmapi.dll
LoadedModule[37]=C:\Windows\system32\apphelp.dll
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=TVWizard2ft
AppPath=C:\Program Files\Intel\TVWiz2ft\TvWizard2ft.exe
ReportDescription=Stopped working

or i'll ask somebody to help me extract this one....
Title: Re: blue screen problem
Post by: Robert Tabiano on February 24, 2011, 07:30:21 PM
Version=1
EventType=BlueScreen
EventTime=129427221886272006
ReportType=4
Consent=1
UploadTime=129427236497192923
ReportIdentifier=6faea7a3-3d52-11e0-9e22-e0cb4e4ec9f6
IntegratorReportIdentifier=022011-12636-01
Response.type=4
Response.AnalysisBucket=0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=13321
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=1000008e
Sec[1].Key=BCP1
Sec[1].Value=C0000005
Sec[2].Key=BCP2
Sec[2].Value=8DDD86BC
Sec[3].Key=BCP3
Sec[3].Value=E30ADB00
Sec[4].Key=BCP4
Sec[4].Value=00000000
Sec[5].Key=OS Version
Sec[5].Value=6_1_7600
Sec[6].Key=Service Pack
Sec[6].Value=0_0
Sec[7].Key=Product
Sec[7].Value=256_1
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=CA
State[1].Value=1
State[2].Key=BLOB
State[2].Value=CHKSUM=7C7EDCAA425B569BFDE065D0F8C62201;BID=OCATAG;ID=92e42018-b903-4805-9271-4f8f2aa2ecb1;SUB=2//20//2011 12:59:35 AM
File[0].CabName=022011-12636-01.dmp
File[0].Path=022011-12636-01.dmp
File[0].Flags=851970
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\022011-12636-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-38111-0.sysdata.xml
File[1].Flags=851970
File[1].Type=5
File[1].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER-38111-0.sysdata.xml
File[2].CabName=WERInternalMetadata.xml
File[2].Path=WER1267.tmp.WERInternalMetadata.xml
File[2].Flags=589827
File[2].Type=5
File[2].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER1267.tmp.WERInternalMetadata.xml
File[3].CabName=Report.cab
File[3].Path=Report.cab
File[3].Flags=196608
File[3].Type=7
File[3].Original.Path=Report.cab
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe

Version=1
EventType=BlueScreen
EventTime=129429623665606440
ReportType=4
Consent=1
UploadTime=129429630364549089
ReportIdentifier=b6c1611b-3f81-11e0-b803-e0cb4e4ec9f6
IntegratorReportIdentifier=022311-12885-01
Response.type=4
Response.AnalysisBucket=0x8E_nt!ExFreePoolWithTag+464
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=13321
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=1000008e
Sec[1].Key=BCP1
Sec[1].Value=C0000005
Sec[2].Key=BCP2
Sec[2].Value=8313C46A
Sec[3].Key=BCP3
Sec[3].Value=DF0F675C
Sec[4].Key=BCP4
Sec[4].Value=00000000
Sec[5].Key=OS Version
Sec[5].Value=6_1_7600
Sec[6].Key=Service Pack
Sec[6].Value=0_0
Sec[7].Key=Product
Sec[7].Value=256_1
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=CA
State[1].Value=1
State[2].Key=BLOB
State[2].Value=CHKSUM=1811D7BF815C7F8EC9EEEAEB15AE6453;BID=OCATAG;ID=1655c15a-a018-48f4-a93d-189440750041;SUB=2//22//2011 7:29:25 PM
File[0].CabName=022311-12885-01.dmp
File[0].Path=022311-12885-01.dmp
File[0].Flags=851970
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\022311-12885-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-34039-0.sysdata.xml
File[1].Flags=851970
File[1].Type=5
File[1].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER-34039-0.sysdata.xml
File[2].CabName=WERInternalMetadata.xml
File[2].Path=WER7B18.tmp.WERInternalMetadata.xml
File[2].Flags=589827
File[2].Type=5
File[2].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER7B18.tmp.WERInternalMetadata.xml
File[3].CabName=Report.cab
File[3].Path=Report.cab
File[3].Flags=196608
File[3].Type=7
File[3].Original.Path=Report.cab
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe

Version=1
EventType=BlueScreen
EventTime=129417620551372114
ReportType=4
Consent=1
UploadTime=129417620740102909
ReportIdentifier=1ae02e80-3497-11e0-88f1-e0cb4e4ec9f6
IntegratorReportIdentifier=020911-12604-01
Response.type=4
Response.AnalysisBucket=0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=13321
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=1000008e
Sec[1].Key=BCP1
Sec[1].Value=C0000005
Sec[2].Key=BCP2
Sec[2].Value=8C8486BC
Sec[3].Key=BCP3
Sec[3].Value=968F3B00
Sec[4].Key=BCP4
Sec[4].Value=00000000
Sec[5].Key=OS Version
Sec[5].Value=6_1_7600
Sec[6].Key=Service Pack
Sec[6].Value=0_0
Sec[7].Key=Product
Sec[7].Value=256_1
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=CA
State[1].Value=1
State[2].Key=BLOB
State[2].Value=CHKSUM=E55A5ED0D4D94280D23F6F6678D30297;BID=OCATAG;ID=1936e9e5-0e4f-4c7e-8b87-ddf4c86e6696;SUB=2//8//2011 9:53:28 PM
File[0].CabName=020911-12604-01.dmp
File[0].Path=020911-12604-01.dmp
File[0].Flags=851970
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\020911-12604-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-30638-0.sysdata.xml
File[1].Flags=851970
File[1].Type=5
File[1].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER-30638-0.sysdata.xml
File[2].CabName=WERInternalMetadata.xml
File[2].Path=WERF21B.tmp.WERInternalMetadata.xml
File[2].Flags=589827
File[2].Type=5
File[2].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WERF21B.tmp.WERInternalMetadata.xml
File[3].CabName=Report.cab
File[3].Path=Report.cab
File[3].Flags=196608
File[3].Type=7
File[3].Original.Path=Report.cab
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe

Version=1
EventType=BlueScreen
EventTime=129427221886272006
ReportType=4
Consent=1
UploadTime=129427236497192923
ReportIdentifier=6faea7a3-3d52-11e0-9e22-e0cb4e4ec9f6
IntegratorReportIdentifier=022011-12636-01
Response.type=4
Response.AnalysisBucket=0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=13321
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=1000008e
Sec[1].Key=BCP1
Sec[1].Value=C0000005
Sec[2].Key=BCP2
Sec[2].Value=8DDD86BC
Sec[3].Key=BCP3
Sec[3].Value=E30ADB00
Sec[4].Key=BCP4
Sec[4].Value=00000000
Sec[5].Key=OS Version
Sec[5].Value=6_1_7600
Sec[6].Key=Service Pack
Sec[6].Value=0_0
Sec[7].Key=Product
Sec[7].Value=256_1
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=CA
State[1].Value=1
State[2].Key=BLOB
State[2].Value=CHKSUM=7C7EDCAA425B569BFDE065D0F8C62201;BID=OCATAG;ID=92e42018-b903-4805-9271-4f8f2aa2ecb1;SUB=2//20//2011 12:59:35 AM
File[0].CabName=022011-12636-01.dmp
File[0].Path=022011-12636-01.dmp
File[0].Flags=851970
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\022011-12636-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-38111-0.sysdata.xml
File[1].Flags=851970
File[1].Type=5
File[1].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER-38111-0.sysdata.xml
File[2].CabName=WERInternalMetadata.xml
File[2].Path=WER1267.tmp.WERInternalMetadata.xml
File[2].Flags=589827
File[2].Type=5
File[2].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER1267.tmp.WERInternalMetadata.xml
File[3].CabName=Report.cab
File[3].Path=Report.cab
File[3].Flags=196608
File[3].Type=7
File[3].Original.Path=Report.cab
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe

Version=1
EventType=BlueScreen
EventTime=129429623665606440
ReportType=4
Consent=1
UploadTime=129429630364549089
ReportIdentifier=b6c1611b-3f81-11e0-b803-e0cb4e4ec9f6
IntegratorReportIdentifier=022311-12885-01
Response.type=4
Response.AnalysisBucket=0x8E_nt!ExFreePoolWithTag+464
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=13321
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=1000008e
Sec[1].Key=BCP1
Sec[1].Value=C0000005
Sec[2].Key=BCP2
Sec[2].Value=8313C46A
Sec[3].Key=BCP3
Sec[3].Value=DF0F675C
Sec[4].Key=BCP4
Sec[4].Value=00000000
Sec[5].Key=OS Version
Sec[5].Value=6_1_7600
Sec[6].Key=Service Pack
Sec[6].Value=0_0
Sec[7].Key=Product
Sec[7].Value=256_1
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=CA
State[1].Value=1
State[2].Key=BLOB
State[2].Value=CHKSUM=1811D7BF815C7F8EC9EEEAEB15AE6453;BID=OCATAG;ID=1655c15a-a018-48f4-a93d-189440750041;SUB=2//22//2011 7:29:25 PM
File[0].CabName=022311-12885-01.dmp
File[0].Path=022311-12885-01.dmp
File[0].Flags=851970
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\022311-12885-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-34039-0.sysdata.xml
File[1].Flags=851970
File[1].Type=5
File[1].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER-34039-0.sysdata.xml
File[2].CabName=WERInternalMetadata.xml
File[2].Path=WER7B18.tmp.WERInternalMetadata.xml
File[2].Flags=589827
File[2].Type=5
File[2].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER7B18.tmp.WERInternalMetadata.xml
File[3].CabName=Report.cab
File[3].Path=Report.cab
File[3].Flags=196608
File[3].Type=7
File[3].Original.Path=Report.cab
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe

Version=1
EventType=BlueScreen
EventTime=129417620551372114
ReportType=4
Consent=1
UploadTime=129417620740102909
ReportIdentifier=1ae02e80-3497-11e0-88f1-e0cb4e4ec9f6
IntegratorReportIdentifier=020911-12604-01
Response.type=4
Response.AnalysisBucket=0x8E_dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+116
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=13321
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly.  Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=1000008e
Sec[1].Key=BCP1
Sec[1].Value=C0000005
Sec[2].Key=BCP2
Sec[2].Value=8C8486BC
Sec[3].Key=BCP3
Sec[3].Value=968F3B00
Sec[4].Key=BCP4
Sec[4].Value=00000000
Sec[5].Key=OS Version
Sec[5].Value=6_1_7600
Sec[6].Key=Service Pack
Sec[6].Value=0_0
Sec[7].Key=Product
Sec[7].Value=256_1
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=CA
State[1].Value=1
State[2].Key=BLOB
State[2].Value=CHKSUM=E55A5ED0D4D94280D23F6F6678D30297;BID=OCATAG;ID=1936e9e5-0e4f-4c7e-8b87-ddf4c86e6696;SUB=2//8//2011 9:53:28 PM
File[0].CabName=020911-12604-01.dmp
File[0].Path=020911-12604-01.dmp
File[0].Flags=851970
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\020911-12604-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-30638-0.sysdata.xml
File[1].Flags=851970
File[1].Type=5
File[1].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WER-30638-0.sysdata.xml
File[2].CabName=WERInternalMetadata.xml
File[2].Path=WERF21B.tmp.WERInternalMetadata.xml
File[2].Flags=589827
File[2].Type=5
File[2].Original.Path=C:\Users\Marbeth\AppData\Local\Temp\WERF21B.tmp.WERInternalMetadata.xml
File[3].CabName=Report.cab
File[3].Path=Report.cab
File[3].Flags=196608
File[3].Type=7
File[3].Original.Path=Report.cab
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe

Version=1
EventType=APPCRASH
EventTime=129429677367908295
ReportType=2
Consent=1
ReportIdentifier=545fb0b9-3f8e-11e0-a25c-e0cb4e4ec9f6
IntegratorReportIdentifier=545fb0b8-3f8e-11e0-a25c-e0cb4e4ec9f6
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=YahooMessenger.exe
Sig[1].Name=Application Version
Sig[1].Value=10.0.0.1270
Sig[2].Name=Application Timestamp
Sig[2].Value=4c053ffe
Sig[3].Name=Fault Module Name
Sig[3].Value=YahooMessenger.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.0.1270
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4c053ffe
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00269b0f
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=13321
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
UI[3]=Yahoo! Messenger has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\Secur32.dll
LoadedModule[5]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[6]=C:\Windows\system32\msvcrt.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\system32\VERSION.dll
LoadedModule[9]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\COMCTL32.dll
LoadedModule[10]=C:\Windows\system32\GDI32.dll
LoadedModule[11]=C:\Windows\system32\USER32.dll
LoadedModule[12]=C:\Windows\system32\LPK.dll
LoadedModule[13]=C:\Windows\system32\USP10.dll
LoadedModule[14]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[15]=C:\Windows\system32\WINMM.dll
LoadedModule[16]=C:\Windows\system32\WSOCK32.dll
LoadedModule[17]=C:\Windows\system32\WS2_32.dll
LoadedModule[18]=C:\Windows\system32\NSI.dll
LoadedModule[19]=C:\Windows\system32\WININET.dll
LoadedModule[20]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[21]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[22]=C:\Windows\system32\Normaliz.dll
LoadedModule[23]=C:\Windows\system32\urlmon.dll
LoadedModule[24]=C:\Windows\system32\ole32.dll
LoadedModule[25]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[26]=C:\Windows\system32\CRYPT32.dll
LoadedModule[27]=C:\Windows\system32\MSASN1.dll
LoadedModule[28]=C:\Windows\system32\iertutil.dll
LoadedModule[29]=C:\Program Files\Yahoo!\Messenger\YImage.dll
LoadedModule[30]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
LoadedModule[31]=C:\Program Files\Yahoo!\Messenger\ylog.dll
LoadedModule[32]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCP80.dll
LoadedModule[33]=C:\Windows\system32\IMM32.dll
LoadedModule[34]=C:\Windows\system32\MSCTF.dll
LoadedModule[35]=C:\Windows\system32\RICHED20.dll
LoadedModule[36]=C:\Program Files\Yahoo!\Messenger\YCPFoundation.dll
LoadedModule[37]=C:\Program Files\Yahoo!\Messenger\nspr4.dll
LoadedModule[38]=C:\Windows\system32\COMDLG32.dll
LoadedModule[39]=C:\Windows\system32\SHELL32.dll
LoadedModule[40]=C:\Program Files\Yahoo!\Messenger\yui.dll
LoadedModule[41]=C:\Windows\system32\MSIMG32.dll
LoadedModule[42]=C:\Program Files\Yahoo!\Messenger\YMSGLite.dll
LoadedModule[43]=C:\Program Files\Yahoo!\Messenger\YHTTP.dll
LoadedModule[44]=C:\Program Files\Yahoo!\Messenger\RGX.dll
LoadedModule[45]=C:\Program Files\Yahoo!\Messenger\YCPSSL.dll
LoadedModule[46]=C:\Program Files\Yahoo!\Messenger\YAlertCenterM.DLL
LoadedModule[47]=C:\Windows\system32\WINTRUST.dll
LoadedModule[48]=C:\Program Files\Yahoo!\Messenger\ymdm_audio.dll
LoadedModule[49]=C:\Program Files\Yahoo!\Messenger\rmc_audio.dll
LoadedModule[50]=C:\Program Files\Yahoo!\Messenger\ymdm_video.dll
LoadedModule[51]=C:\Program Files\Yahoo!\Messenger\core_video.dll
LoadedModule[52]=C:\Windows\system32\DDRAW.dll
LoadedModule[53]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[54]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[55]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[56]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[57]=C:\Windows\system32\dwmapi.dll
LoadedModule[58]=C:\Windows\system32\d3d9.dll
LoadedModule[59]=C:\Windows\system32\d3d8thk.dll
LoadedModule[60]=C:\Program Files\Yahoo!\Messenger\ConnectionWizard.dll
LoadedModule[61]=C:\Windows\system32\mswsock.dll
LoadedModule[62]=C:\Windows\System32\wship6.dll
LoadedModule[63]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[64]=C:\Windows\system32\uxtheme.dll
LoadedModule[65]=C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
LoadedModule[66]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCR90.dll
LoadedModule[67]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCP90.dll
LoadedModule[68]=D:\OpHookSE4.dll
LoadedModule[69]=C:\Windows\System32\wshtcpip.dll
LoadedModule[70]=C:\Windows\system32\PSAPI.DLL
LoadedModule[71]=C:\Windows\system32\pdh.dll
LoadedModule[72]=C:\Windows\system32\ntmarta.dll
LoadedModule[73]=C:\Windows\system32\WLDAP32.dll
LoadedModule[74]=C:\Windows\System32\perfproc.dll
LoadedModule[75]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[76]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[77]=C:\Windows\system32\wbemcomn.dll
LoadedModule[78]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[79]=C:\Windows\system32\rsaenh.dll
LoadedModule[80]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[81]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[82]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[83]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[84]=C:\Windows\system32\profapi.dll
LoadedModule[85]=C:\Program Files\Yahoo!\Messenger\resources\en-US\res_msgr.dll
LoadedModule[86]=C:\Windows\system32\Macromed\Flash\Flash10m.ocx
LoadedModule[87]=C:\Windows\system32\DSOUND.dll
LoadedModule[88]=C:\Windows\system32\POWRPROF.dll
LoadedModule[89]=C:\Windows\system32\mscms.dll
LoadedModule[90]=C:\Windows\system32\USERENV.dll
LoadedModule[91]=C:\Windows\system32\ieframe.dll
LoadedModule[92]=C:\Windows\system32\OLEACC.dll
LoadedModule[93]=C:\Windows\system32\SXS.DLL
LoadedModule[94]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[95]=C:\Windows\system32\PROPSYS.dll
LoadedModule[96]=C:\Windows\system32\wdmaud.drv
LoadedModule[97]=C:\Windows\system32\ksuser.dll
LoadedModule[98]=C:\Windows\system32\AVRT.dll
LoadedModule[99]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[100]=C:\Windows\system32\msacm32.drv
LoadedModule[101]=C:\Windows\system32\MSACM32.dll
LoadedModule[102]=C:\Windows\system32\midimap.dll
LoadedModule[103]=C:\Windows\system32\credssp.dll
LoadedModule[104]=C:\Windows\system32\schannel.DLL
LoadedModule[105]=C:\Windows\system32\DNSAPI.dll
LoadedModule[106]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[107]=C:\Windows\system32\WINNSI.DLL
LoadedModule[108]=C:\Windows\system32\es.dll
LoadedModule[109]=C:\Windows\system32\rasadhlp.dll
LoadedModule[110]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[111]=C:\Windows\system32\NLAapi.dll
LoadedModule[112]=C:\Windows\System32\winrnr.dll
LoadedModule[113]=C:\Windows\system32\napinsp.dll
LoadedModule[114]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[115]=C:\Windows\system32\RASAPI32.dll
LoadedModule[116]=C:\Windows\system32\rasman.dll
LoadedModule[117]=C:\Windows\system32\rtutils.dll
LoadedModule[118]=C:\Windows\system32\sensapi.dll
LoadedModule[119]=C:\Windows\system32\ncrypt.dll
LoadedModule[120]=C:\Windows\system32\bcrypt.dll
LoadedModule[121]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[122]=C:\Windows\system32\GPAPI.dll
LoadedModule[123]=C:\Program Files\Yahoo!\Messenger\ft60.dll
LoadedModule[124]=C:\Program Files\Yahoo!\Messenger\YPluginRegistry.dll
LoadedModule[125]=C:\Program Files\Yahoo!\Messenger\YML.dll
LoadedModule[126]=C:\Windows\system32\mlang.dll
LoadedModule[127]=C:\Program Files\Yahoo!\Messenger\YIniDom.dll
LoadedModule[128]=C:\Program Files\Yahoo!\Messenger\ypagerps.dll
LoadedModule[129]=C:\Windows\system32\apphelp.dll
LoadedModule[130]=C:\Windows\System32\mshtml.dll
LoadedModule[131]=C:\Windows\System32\msls31.dll
LoadedModule[132]=C:\Windows\system32\peerdist.dll
LoadedModule[133]=C:\Windows\system32\AUTHZ.dll
LoadedModule[134]=C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
LoadedModule[135]=C:\Windows\system32\dxdiagn.dll
LoadedModule[136]=C:\Windows\system32\dxgi.dll
LoadedModule[137]=C:\Windows\system32\d3d10.dll
LoadedModule[138]=C:\Windows\system32\d3d10core.dll
LoadedModule[139]=C:\Windows\system32\d3d10_1.dll
LoadedModule[140]=C:\Windows\system32\d3d10_1core.dll
LoadedModule[141]=C:\Windows\system32\d3d11.dll
LoadedModule[142]=C:\Windows\system32\winbrand.dll
LoadedModule[143]=C:\Windows\system32\cryptnet.dll
LoadedModule[144]=C:\Windows\system32\Cabinet.dll
LoadedModule[145]=C:\Windows\system32\DEVRTL.dll
LoadedModule[146]=C:\Windows\system32\quartz.dll
LoadedModule[147]=C:\Windows\system32\devenum.dll
LoadedModule[148]=C:\Windows\system32\msdmo.dll
LoadedModule[149]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[150]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[151]=C:\Windows\system32\msimtf.dll
LoadedModule[152]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\scrchpg.dll
LoadedModule[153]=C:\Windows\system32\jscript.dll
LoadedModule[154]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\klscav.dll
LoadedModule[155]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\prremote.dll
LoadedModule[156]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\prloader.dll
LoadedModule[157]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\params.ppl
LoadedModule[158]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\pxstub.ppl
LoadedModule[159]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\service.dll
LoadedModule[160]=C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\eka_meta.dll
LoadedModule[161]=C:\Windows\System32\msxml6.dll
LoadedModule[162]=C:\Windows\system32\ImgUtil.dll
LoadedModule[163]=C:\Windows\System32\pngfilt.dll
LoadedModule[164]=C:\Windows\System32\Dxtrans.dll
LoadedModule[165]=C:\Windows\System32\ATL.DLL
LoadedModule[166]=C:\Windows\system32\ddrawex.dll
LoadedModule[167]=C:\Windows\System32\Dxtmsft.dll
LoadedModule[168]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll
LoadedModule[169]=C:\Windows\System32\msxml3.dll
LoadedModule[170]=C:\Program Files\Yahoo!\Messenger\yacsui.dll
LoadedModule[171]=C:\Program Files\Yahoo!\Messenger\yacscom.dll
LoadedModule[172]=C:\Windows\system32\imaadp32.acm
LoadedModule[173]=C:\Windows\system32\msg711.acm
LoadedModule[174]=C:\Windows\system32\msgsm32.acm
LoadedModule[175]=C:\Windows\system32\msadp32.acm
LoadedModule[176]=C:\Windows\System32\l3codeca.acm
LoadedModule[177]=C:\Windows\System32\perfos.dll
LoadedModule[178]=C:\Program Files\Yahoo!\Messenger\ywcvwr.dll
LoadedModule[179]=C:\Windows\system32\MSVFW32.dll
LoadedModule[180]=C:\Program Files\Yahoo!\Messenger\kdu_v32R.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Yahoo! Messenger
AppPath=C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
Title: Re: blue screen problem
Post by: Robert Tabiano on February 27, 2011, 10:06:52 PM
i didn't see any reply from this screen...

could somebody help me with this?...
Title: Re: blue screen problem
Post by: jason2074 on February 27, 2011, 11:01:25 PM
Quote
i don't understand but my computer often appears blue screen while in the middle of browsing

Have you tried disabling or uninstalling other software protection softwares installed(system or web scanners, real-time protection from antivirus or spyware) and just using your resident antivirus?
Title: Re: blue screen problem
Post by: Robert Tabiano on February 27, 2011, 11:05:31 PM
i didn't add any software on my pc , it's been running normally , till after 2 or months , it started restarting at first , earlier this year, it started to appear blue screen
Title: Re: blue screen problem
Post by: michelsmith on March 01, 2011, 12:50:52 AM
The most frustrating blue screen computer errors are basically caused by some physical faults such as faulty memory, power supplies, overheating of PC components, or hardware running beyond its limits, device driver conflicts etc.
If you see the blue screen and halts occur in boot process, and also notice some specific error message appear on your screen, this indicates a serious issues most probably due to inappropriate device driver or firmware .Blue screen is really an annoying issue and creates a lot of trouble to the end user.

Follow these steps to fix a Blue Screen (http://www.iyogi.ca/computer-services/blue-screen.html) in Safe Mode


Once booting start, select "Safe Mode" from the boot menu.

Scan your hard drive by running your antivirus software . If the program locates an infection, move it to your vault or follow the on-screen instructions. After program completion, if a virus was removed, attempt to reboot your computer and see if this clears up the problem. If not, restart your computer in safe mode.

Restore your computer to a previous point. Click on the "Start" button. Select "All Programs", "Accessories", "System Tools" and finally "System Restore". Choose a restore point on or before the last day your computer worked without error.

Finally Reboot your computer to see if it loads correctly.
Title: Re: blue screen problem
Post by: jason2074 on March 01, 2011, 01:50:06 AM
Running the computer on miminum by disabling or uninstalling softwares which may be corrupted. Another thing is an OS upgrade or new hardware components installed.
Title: Re: blue screen problem
Post by: Allan on March 01, 2011, 05:59:05 AM
i didn't see any reply from this screen...

could somebody help me with this?...
I didn't reply because I'm still waiting for you to follow the instructions to post the correct blue screen text.
Title: Re: blue screen problem
Post by: Robert Tabiano on March 01, 2011, 02:20:24 PM
there were two pane when i tried to scan my pc, the first one was wrong as you have said, then i tried to post the lower pane, which i think gave the details....

or i didn't really understand the proccess?