Computer Hope

Software => Computer software => Topic started by: ducken224 on March 13, 2011, 04:21:51 AM

Title: How to stop AVG anti-virus from creating large .tmp files
Post by: ducken224 on March 13, 2011, 04:21:51 AM

I am using AVG anti-virus version 8.5.449, and a genuine version of windows xp.

My drive C has 6GB storage capacity, but every now and then large temp files (.tmp) are created by AVG that reduce my drive C to only a couple of hundred MB, and so I have to keep deleting them.

Is there a way to stop these .tmp files from being created?

Title: Re: How to stop AVG anti-virus from creating large .tmp files
Post by: jessetc on March 16, 2011, 09:56:34 AM

No,
There's no way to stop AVG from creating those files. But maybe you should consider upgrading your hard drive. A 6GB hard drive is extremely small for this time and day.

Title: Re: How to stop AVG anti-virus from creating large .tmp files
Post by: ducken224 on March 17, 2011, 11:05:13 AM

Sorry, what I meant was I have 6GB 'available' capacity.

The strange thing is that my AVG works fine on my other computers without creating these large .tmp files.

Title: Re: How to stop AVG anti-virus from creating large .tmp files
Post by: reddevilggg on March 17, 2011, 02:15:58 PM

Quote from: ducken224 on March 17, 2011, 11:05:13 AM

Sorry, what I meant was I have 6GB 'available' capacity.

How big is your hard drive?  Obviously is it nearly at full capacity.

Quote from: ducken224 on March 17, 2011, 11:05:13 AM

The strange thing is that my AVG works fine on my other computers without creating these large .tmp files.

Are these other computers hard drives at full capacity?

Title: Re: How to stop AVG anti-virus from creating large .tmp files
Post by: ducken224 on March 18, 2011, 08:19:49 AM

1.  My hard drive is 38GB in size.

Here's an example of what has happened:  Last week my remaining capacity was about 6GB.  Now it is down to 5.3GB.  A .dmp file (sorry, not .tmp as I have previously stated) -- avgnsx.exe_129445797905156250_F.dmp -- was created on March 14.  This file is 763MB large.  And such files are created week after week.

Note:  I don't store data files on the operating drive.

2.  No, my other computers' drives are not at full capacity.

Title: Re: How to stop AVG anti-virus from creating large .tmp files
Post by: BC_Programmer on March 18, 2011, 08:25:25 AM

AVG isn't creating those dump files.

Windows Error reporting is when AVG crashes.

Only thing I can think to try would be to completely uninstall AVG (use their remover tool (http://www.avg.com/us-en/download-tools))

and reinstall it from scratch. (or maybe take the oppurtunity to try another AV program).

Title: Re: How to stop AVG anti-virus from creating large .tmp files
Post by: ducken224 on March 18, 2011, 10:27:16 PM

Quote from: BC_Programmer on March 18, 2011, 08:25:25 AM

AVG isn't creating those dump files.

Windows Error reporting is when AVG crashes.

Only thing I can think to try would be to completely uninstall AVG (use their remover tool (http://www.avg.com/us-en/download-tools))

and reinstall it from scratch. (or maybe take the oppurtunity to try another AV program).

BC_Programmer, thank you for your tip that points me to the real cause of the problem.