Computer Hope

Software => Computer viruses and spyware => Topic started by: Kelly on August 17, 2005, 05:14:39 PM

Title: Screen saver D/L & TROJAN
Post by: Kelly on August 17, 2005, 05:14:39 PM

A friend Downloaded some screen saver software and was prompted to restart. After doing so, he tried to reconnect to the Internet and a "page cannot be displayed" screen. He then ran AVG & MS ANti-spyware. AGV found a trojan and healed it.

He is running Xp.

Is it possible to do a system restore to rid of it?

His Internet still shows a "page cannot be displayed" screen.

Please advise :)

Title: Re: Screen saver D/L & TROJAN
Post by: Raptor on August 17, 2005, 05:20:51 PM

Do other internet applications works?

Title: Re: Screen saver D/L & TROJAN
Post by: Kelly on August 17, 2005, 05:28:33 PM

He said he tried to do an AVG update and it couldn't access the internet.

Title: Re: Screen saver D/L & TROJAN
Post by: Raptor on August 17, 2005, 05:40:54 PM

Quote

He said he tried to do an AVG update and it couldn't access the internet.

Has he removed all threats?

If he has, see if this (http://www.cexx.org/lspfix.htm) is of any use.

Title: Re: Screen saver D/L & TROJAN
Post by: Kelly on August 17, 2005, 07:18:06 PM

He "healed" the trojan.

I will show him your link. thanks.

Will a system restore help ?

Title: Re: Screen saver D/L & TROJAN
Post by: dl65 on August 17, 2005, 07:23:29 PM

Kellee......  It sounds like the infection is still there .....I would be going into safe mode and rerunning the AV scan as well as Antispyware .........
The last thing your friend should do is use system restore... in fact he should turn it off until he is certain he has no further threats.


dl65  ::)