Computer Hope

Hardware => Hardware => Topic started by: Jcarter12 on April 09, 2011, 02:03:13 PM

Title: Upgraded new PC, mouse lag and grinding noise
Post by: Jcarter12 on April 09, 2011, 02:03:13 PM
I recently bought a new PC. A Dell Ispiron 560 (3.2 ghz, 4gb memory, Windows 7, dual core.). I don't want to get big into gaming on it I just wanted a better video card than the crappy one that came with it, so I bought a HIS HD 4670 IceQ 1gb ($60). Because of that I had to upgrade the PSU from a stock 150w to a OCZ Fata1ity 550w power supply. I uninstalled the previous video drivers by going into Device Manager and deleting them. I also used Driver Cleaner Pro. Then I installed and updated the driver for the HIS 4670. Now my computer seems to have minor mouse lag and the cursor plays catch up to where I want it to go. Also while playing some minor games (ex. A.V.A.,Genesis AD, TheHunter, Vindictus) it lags horribly and makes a grinding sound which comes through the speakers, it does this not only in a game but I can be surfing the web and listing to itunes and it will just spazz out making the grinding sound. Any help? Did I screw something up?

I tried looking around on Google, but there were no resovled issues. Some were saying it could be a bad PSU or that there is a conflict with Micrsoft High Definition Audio Dirver.

Added:
I am getting really frustrated with this, I'm 99% sure it is through the speakers. I took out the HIS 4670 and went with the stock video card and it was still doing it, so I thought maybe it might have something to do with the power supply so I switched it back to the 150w one. The lag and noise still continues to happen I don't know what to do at this point. Everything is like it was when I got the computer. Could I have a virus/malware or something of that sort, or maybe it is the HDD.
Title: Re: Upgraded new PC, mouse lag and grinding noise
Post by: Geek-9pm on April 09, 2011, 07:43:12 PM
Quote
I uninstalled the previous video drivers by going into Device Manager and deleting them. I also used Driver Cleaner Pro
Was this the instructions that came with the new video card?
I din't think so.
You may have to roll and start over.
You have a Dell Ispiron 560. Did you try the Dell site for any information about possible compatibility issues using HIS HD 4670 IceQ 1gb ?

I have nothing good to say about 'drive cleaner pro'. Windows is able to install drivers without the need to fourth party software.

No persona experience with HIS HD 4670. A few people complain about it, but that may be expected for a high end product now selling at a bottom price.

And yes, conflict with audio and video devices is an old story. It is almost always because of not properly installing drivers.

As you well know, you have to be very carefully about the physical installation.
If so, this You Tube video is not for you, but for others.
http://www.youtube.com/watch?v=RPB_uY00_yg
Title: Re: Upgraded new PC, mouse lag and grinding noise
Post by: Jcarter12 on April 09, 2011, 09:40:20 PM
Thank you for your reply. You are right, those were not the instructions, I just read in many places that you should uninstall the old graphics card drivers and then install the new drivers for the new card. How would I roll & start over? I read many different responses about the graphics card before I bought it. Here are two that I could find right now:
http://en.community.dell.com/support-forums/desktop/f/3515/p/19344101/19741285.aspx#19741285
http://en.community.dell.com/support-forums/desktop/f/3515/p/19316698/19635806.aspx#19635806
Ok, so no Driver Cleaner Pro - Understood.
I looked alot around YouTube and such sites about how to install the PSU & the graphics cards so I understand how to carefully physically install them. Like I said I removed the new 550w PSU and the 4670 and am now back to the original hardware and it was still doing it while playing through Morrowind. If there is something with the drivers, then I don't know how to restart the process and get it right. I would like to have it not lag and make sounds on the original hardware, without the new graphics card and PSU, before I try installing them.
Title: Re: Upgraded new PC, mouse lag and grinding noise
Post by: Geek-9pm on April 09, 2011, 10:16:00 PM
To use that card you have to have at least 300 watts more or less. The 150 watt is not enough. So put the PSU back in, but let's start with the original Video card. Boot it up in safe mode with VGA.

It should work OK in safe mode VGA and the original Video card.
Now check and see if you can go back to a point in system recovery before you installed the drivers. If so do it and re boot.  Normal boot. At this point expect the audio to be back.

Next do whatever the instructions said for the new video card. It varies and I don't know what it is for that card.

Sometimes they say install the new drivers before you put in the new card. Others say remove the old drivers first using the hardware manager. What does it say in your instructions?
Title: Re: Upgraded new PC, mouse lag and grinding noise
Post by: Jcarter12 on April 12, 2011, 04:08:02 PM
I think I going to exchange/return it or might just build me a computer.

These seem like some pretty decent deals, that out beat this Dell I have for around the same price give or take $100. What do you think?

http://www.newegg.com/Product/ComboBundleDetails.aspx?ItemList=Combo.569868

http://www.newegg.com/Product/ComboBundleDetails.aspx?ItemList=Combo.606628

http://www.newegg.com/Product/ComboBundleDetails.aspx?ItemList=Combo.619499
Title: Re: Upgraded new PC, mouse lag and grinding noise
Post by: Geek-9pm on April 12, 2011, 05:48:01 PM
The decision has to be yours. I have had mixed results with both home brew and ready made systems. Make your best choice.

FYI, my feelings about NewEgg are more positive than my feelings about TigerDirect. But I see you have already picked Newegg. Good idea.

My choice, strictly person, is for ASUS and Intel. That is only a personal choice.
Title: Re: Upgraded new PC, mouse lag and grinding noise
Post by: Jcarter12 on April 14, 2011, 03:05:59 AM
I video taped it doing it.

http://www.youtube.com/watch?v=tT_6AysUSok