Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: eddie460 on July 03, 2011, 02:43:40 PM

Title: outlook not allowing download
Post by: eddie460 on July 03, 2011, 02:43:40 PM

I am using MS Office 2007 with MS Office Outlook 2007 on Win7 for 64 bit.
All of a sudden, Outlook will not allow me to download anything.  When I view an e-mail and attempt to down load something in it (like a recipe). I get the following message:

   “This operation has been cancelled due to restrictions on this computer.  Please contact your System Administrator.”   

This happens on all e-mails that I try to download from.   I have not, knowingly, changed anything.  I am the “system administrator”.
Any help or guidance you can render will be most appreciated.
Thanks, eddie460

Title: Re: outlook not allowing download
Post by: Allan on July 03, 2011, 02:51:05 PM

What do you mean "download"?  Do you mean you want to click on a link? Open an attachment? Something else?

Title: Re: outlook not allowing download
Post by: eddie460 on July 03, 2011, 08:30:20 PM

Yes, I mean to click on a link.
eddie460

Title: Re: outlook not allowing download
Post by: jason2074 on July 03, 2011, 11:16:42 PM

http://support.microsoft.com/kb/310049 (http://support.microsoft.com/kb/310049)

Title: Re: outlook not allowing download
Post by: Allan on July 04, 2011, 04:58:14 AM

You just need to make sure IE is set as your default Browser. Go to Control Panel - Internet Options - Programs Tab and set Internet Explorer as the default browser.

Title: Re: outlook not allowing download
Post by: eddie460 on July 04, 2011, 02:05:18 PM

I checked and it is already set for IE as the browser.
Thanx

Title: Re: outlook not allowing download
Post by: Allan on July 04, 2011, 02:15:48 PM

Okay. Did you also check out the link in Jason's post above?