Computer Hope

Hardware => Hardware => Topic started by: computer_23 on August 06, 2011, 12:41:22 PM

Title: Maxtor 3200 External Hard drive Help
Post by: computer_23 on August 06, 2011, 12:41:22 PM
I have recently updated my OS to Windows 7. i need to load the files that i have on the Maxtor 3200 on to the computer but it will not work. i have looked on the internet for solutions but nothing really seems to work. any suggestions?
thanks
Title: Re: Maxtor 3200 External Hard drive Help
Post by: viperx45 on August 06, 2011, 12:55:09 PM
did the drive work before you updated your computer to windows 7? does the external drive work on other computers, like a laptop or something?
Title: Re: Maxtor 3200 External Hard drive Help
Post by: Computer_Commando on August 06, 2011, 01:13:46 PM
I have recently updated my OS to Windows 7. i need to load the files that i have on the Maxtor 3200 on to the computer but it will not work. i have looked on the internet for solutions but nothing really seems to work. any suggestions?
thanks
Clarify:  "load files"
Title: Re: Maxtor 3200 External Hard drive Help
Post by: computer_23 on August 06, 2011, 01:19:06 PM
did the drive work before you updated your computer to windows 7? does the external drive work on other computers, like a laptop or something?
yes it does...when i looked on the internet other people have also had the same problem with windows 7 and also Vista
Title: Re: Maxtor 3200 External Hard drive Help
Post by: computer_23 on August 06, 2011, 01:20:23 PM
Clarify:  "load files"
i just want to get files from the external hard drive back on to the computer
Title: Re: Maxtor 3200 External Hard drive Help
Post by: Computer_Commando on August 06, 2011, 01:46:16 PM
What kind of files?  Not your installed programs?
Title: Re: Maxtor 3200 External Hard drive Help
Post by: computer_23 on August 06, 2011, 02:29:54 PM
What kind of files?  Not your installed programs?
no, just general files such as pictures, documents etc.
Title: Re: Maxtor 3200 External Hard drive Help
Post by: Computer_Commando on August 06, 2011, 02:52:21 PM
I assume the Maxtor 3200 is an external USB drive?
You are not able to copy & paste the folders from one drive to the other?
I just did the same with mine with no problems, i.e., it has nothing to do with Win7.
Title: Re: Maxtor 3200 External Hard drive Help
Post by: computer_23 on August 06, 2011, 03:17:22 PM
I assume the Maxtor 3200 is an external USB drive?
You are not able to copy & paste the folders from one drive to the other?
I just did the same with mine with no problems, i.e., it has nothing to do with Win7.
no the maxtor 3200 is an external hard drive. the computer does not recognise the device when it is plugged in to the computer
Title: Re: Maxtor 3200 External Hard drive Help
Post by: Computer_Commando on August 06, 2011, 03:57:12 PM
What do you mean, "no"?
The Maxtor 3200 is an external USB hard drive.
http://www.seagate.com/staticfiles/maxtor/en_us/documentation/manuals/ps3200_users_guide.pdf

The AC power adapter is probably bad.  Try a different one.
http://www.tomshardware.com/forum/179705-32-maxtor-personal-storage-3200-suddenly-recognized
Title: Re: Maxtor 3200 External Hard drive Help
Post by: truenorth on August 06, 2011, 05:49:26 PM
Would a problem of this nature arise if the files (on the external) were created in a fat32 format and now are trying to be transfered to a NTFS file system? truenorth
Title: Re: Maxtor 3200 External Hard drive Help
Post by: Computer_Commando on August 06, 2011, 06:12:14 PM
Would a problem of this nature arise if the files (on the external) were created in a fat32 format and now are trying to be transfered to a NTFS file system? truenorth
No.  My 320GB external is FAT32, laptop is Win7-64bit NTFS.
Title: Re: Maxtor 3200 External Hard drive Help
Post by: truenorth on August 06, 2011, 06:31:06 PM
Thanks CC wasn't sure so that is why i posed it as a question rather than as a possible cause. truenorth
Title: Re: Maxtor 3200 External Hard drive Help
Post by: patio on August 06, 2011, 08:09:15 PM
NTFS reads FAT32 fine...
FAT32 does not recognise NTFS...
Title: Re: Maxtor 3200 External Hard drive Help
Post by: Salmon Trout on August 07, 2011, 01:10:28 AM
NTFS reads FAT32 fine...
FAT32 does not recognise NTFS...

That is a puzzling remark - I have absolutely no idea what it means.
Title: Re: Maxtor 3200 External Hard drive Help
Post by: Salmon Trout on August 07, 2011, 02:07:00 AM
Would a problem of this nature arise if the files (on the external) were created in a fat32 format and now are trying to be transfered to a NTFS file system? truenorth

No. The only problem that might arise is that you cannot create a file larger than (2^32)-1 bytes (this is one byte less than 4 GB) on a FAT32 partition, thus an attempt to copy or move a file larger than this would fail, but we are talking about files going the other way.

The problem, as expressed by the OP, is this:

Quote
the computer does not recognise the device when it is plugged in to the computer




Title: Re: Maxtor 3200 External Hard drive Help
Post by: truenorth on August 07, 2011, 09:19:17 AM
To the O/P = since the change to the Win 7 O/S are you able to use other connected USB devices in any/all of your USB ports? truenorth
Title: Re: Maxtor 3200 External Hard drive Help
Post by: computer_23 on August 10, 2011, 03:53:46 AM
To the O/P = since the change to the Win 7 O/S are you able to use other connected USB devices in any/all of your USB ports? truenorth
yes...all other usb devices work fine on the computer