Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: rocketintheface on August 18, 2011, 03:26:45 PM

Title: BSoD 0x0000007E + kdcom.dll
Post by: rocketintheface on August 18, 2011, 03:26:45 PM

Ok I just got the Blue Screen of Death on a different computer. The information it gives me is STOP: 0x0000007E, also kdcom.dll

What do I do?

Thank you for your time

Title: Re: BSoD 0x0000007E + kdcom.dll
Post by: Allan on August 18, 2011, 03:39:23 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply