Computer Hope

Other => Other => Topic started by: 2k dummy on September 01, 2005, 09:38:02 PM

Title: farewell
Post by: 2k dummy on September 01, 2005, 09:38:02 PM: Judging from the response (lack thereof) from admin concerning getting my member account squared away, I must conclude that I am either a non-existent entity or persona non grata at computerhope.com. It doesn't take ten days to read and respond to an email.
Title: Re: farewell
Post by: Fed on September 01, 2005, 10:06:23 PM: Yeah, they should sort it out & give you a heap of post credits as well.
Title: Re: farewell
Post by: Hopester Doofus on September 01, 2005, 10:47:54 PM: I have also considered turning my back on Computer Hope. They do many things well here, but communicating with their "valued" members is not one of them.

I have left four messages in the past few weeks. I have received a response on none of them. Kind of makes you wonder why they even have a Contact tab at the top of this page, doesn't it?
Title: Re: farewell
Post by: Fed on September 01, 2005, 11:35:48 PM: Domain Name: COMPUTERHOPE.COM

Administrative Contact , Technical Contact :
Nathan, E
[email protected]
P.O. BOX 1526
West Jordan, UT 84084
US
Phone: (801) 232-8181
Fax: 999 999 9999

That Fax number looks a bit sus, maybe they're hiding from someone?
Title: Re: farewell
Post by: Hopester Doofus on September 02, 2005, 12:07:04 AM: Quote
Company 2005 Web Site Goals

With the increase popularity of Computer Hope we have noticed a decrease in the amount of e-mails and questions we get answered each day. Therefore this year our primary focus is to improve our overall customer service for Computer Hope.

A noble undertaking. A disappointing result. Even with a 25% answer ratio, at least one of my e-mails would have garnered a response.
Title: Re: farewell
Post by: Raptor on September 02, 2005, 07:09:13 AM: Quote
I must conclude that I am either a non-existent entity or persona non grata at computerhope.com.

Do remember that the administrator keeps the site up to date and that we keep the forum going. It is going rather well.

Quote
It doesn't take ten days to read and respond to an email

I find it very strange that the administrator always answers my questions. However, I do use the private messaging system. Perhaps the administrator his spam filter is too tight?
Title: Re: farewell
Post by: Computer Hope Admin on September 02, 2005, 07:39:45 AM: Sorry to see you go I am trying my best just get several hundred e-mails, messages, and other responses to handle and in all honesty gets very overwhelming, as soon as I finish these monthly updates I'll look for your mail and see if I can get you squared away. I do exist, just very busy. :)
Title: Re: farewell
Post by: Computer Hope Admin on September 02, 2005, 11:08:16 AM: Ok I hope I have you all taken care of now. I did manage to find your mail at the last moment (just after I deleted your old account, seeing the invalid e-mail). However, I set you up again and sent you a mail. Hope everything works for you now.
Title: Re: farewell
Post by: 2k_dummy on September 02, 2005, 07:27:25 PM: Ok, so now I'm a newby. ;D
Title: Re: farewell
Post by: Fed on September 02, 2005, 07:38:59 PM: Look at the newbie!
HaHaHaHa! :D
Title: Re: farewell
Post by: Raptor on September 03, 2005, 07:35:35 AM: Quote
Ok, so now I'm a newby. ;D

I had thought that you would take an entirely different avatar.
Title: Re: farewell
Post by: R0SS on September 03, 2005, 08:39:34 AM: Its good to see you got your account back :)
Title: Re: farewell
Post by: 2k_dummy on September 03, 2005, 08:50:36 AM: (http://216.77.188.54/coDataImages/p/Groups/41/41577/folders/58799/Thumbnails/881041Duh2.jpg)

I thought I should look the part. ;D
Title: Re: farewell
Post by: R0SS on September 03, 2005, 09:00:15 AM: Quote
I thought I should the part.

what does that mean????? ??? ???
Title: Re: farewell
Post by: 2k_dummy on September 03, 2005, 09:04:40 AM: Quote
I had thought that you would take an entirely different avatar.

Reply to this. ;)
Title: Re: farewell
Post by: Raptor on September 03, 2005, 10:20:11 AM: That's one hideaous avatar. ;D