Computer Hope

Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: TexMurphy on October 22, 2011, 10:00:42 AM

Title: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: TexMurphy on October 22, 2011, 10:00:42 AM
I actually have two problems. It started when the software on my HP Scanner stopped working. I turned the printer on and off, the computer, uninstalled the software and downloaded the software from HP's website and I keep getting this error that it can't find various msi files so I keep dealing with these popups. So as I surfed the internet for a solution, I downloaded a file that promised to fix it which changed the windows registry and has now hijacked my home page and is collecting god knows what info and passwords about me, I'm dying here, I've worked on this for over 12 hours now. Please help. Oh and also I noticed in the last couple of weeks my computer is going slow seems like the hard drive is running frequently.
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: SuperDave on October 22, 2011, 12:30:14 PM
Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
SUPERAntiSpyware

If you already have SUPERAntiSpyware be sure to check for updates before scanning!

Download SuperAntispyware Free Edition (SAS) (http://www.superantispyware.com/download.html)
* Double-click the icon on your desktop to run the installer.
* When asked to Update the program definitions, click Yes
* If you encounter any problems while downloading the updates, manually download and unzip them from here
* Next click the Preferences button.

•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts
* Click the Scanning Control tab.
* Under Scanner Options make sure only the following are checked:

•Close browsers before scanning
•Scan for tracking cookies
•Terminate memory threats before quarantining
Please leave the others unchecked

•Click the Close button to leave the control center screen.

* On the main screen click Scan your computer
* On the left check the box for the drive you are scanning.
* On the right choose Perform Complete Scan
* Click Next to start the scan. Please be patient while it scans your computer.
* After the scan is complete a summary box will appear. Click OK
* Make sure everything in the white box has a check next to it, then click Next
* It will quarantine what it found and if it asks if you want to reboot, click Yes

•To retrieve the removal information please do the following:
•After reboot, double-click the SUPERAntiSpyware icon on your desktop.
•Click Preferences. Click the Statistics/Logs tab.

•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

•It will open in your default text editor (preferably Notepad).
•Save the notepad file to your desktop by clicking (in notepad) File > Save As...

* Save the log somewhere you can easily find it. (normally the desktop)
* Click close and close again to exit the program.
*Copy and Paste the log in your post.
*************************************************
(http://i424.photobucket.com/albums/pp322/digistar/mbamicontw5.gif)

Please download Malwarebytes Anti-Malware from

[COLOR=blu

e]here.[/COLOR] (http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe)
Double Click mbam-setup.exe to install the application.


Anti-Malware[/b] and Launch Malwarebytes Anti-Malware, then click Finish.


prompted to Restart. (See Extra Note)


tab in MBAM.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be

presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the

disinfection process. If asked to restart the computer, please do so

immediately.

*******************************************************
Download DDS from HERE (http://download.bleepingcomputer.com/sUBs/dds.scr) or HERE (http://www.forospyware.com/sUBs/dds) and save it to your desktop.

Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

* XP users Double click on dds to run it.
* If your antivirus or firewall try to block DDS then please allow it to run.
* When finished DDS will open two (2) logs.
* Save both reports to your desktop.
* The instructions here ask you to attach the Attach.txt.

(http://i424.photobucket.com/albums/pp322/digistar/DDS.jpg)

1) DDS.txt
2) Attach.txt
Instead of attaching, please copy/past both logs into your Thread

Note: DDS will instruct you to post the Attach.txt log as an attachment.
Please just post it as you would any other log by copying and pasting it into the reply.

•Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run.
After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control HERE  (http://www.bleepingcomputer.com/forums/topic114351.html).Then post your DDS logs. (DDS.txt and Attach.txt )
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: TexMurphy on October 23, 2011, 12:18:19 PM
Spyware log as requested. Running the Malwarebytes now. Extra bonus, now my mouse jumps around on its own and clicks on things.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/23/2011 at 11:46 AM

Application Version : 5.0.1134

Core Rules Database Version : 0
Trace Rules Database Version: 0

Scan type       : Quick Scan
Total Scan Time : 00:00:19

Operating System Information
Windows Vista Home Premium 32-bit, Service Pack 2 (Build 6.00.6002)
UAC On - Limited User (Administrator User)

Memory items scanned      : 124
Memory threats detected   : 0
Registry items scanned    : 29940
Registry threats detected : 0
File items scanned        : 3768
File threats detected     : 2

Adware.Tracking Cookie
   .imrworldwide.com [ C:\USERS\VALERIE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\XQSMW6VN.DEFAULT\COOKIES.SQLITE ]
   .imrworldwide.com [ C:\USERS\VALERIE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\XQSMW6VN.DEFAULT\COOKIES.SQLITE ]
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: SuperDave on October 23, 2011, 12:32:49 PM
Quote
Extra bonus, now my mouse jumps around on its own and clicks on things.

Is there any possibility that you have given remote access to someone?
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: TexMurphy on October 23, 2011, 02:22:23 PM
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8006

Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421

10/23/2011 3:44:11 PM
mbam-log-2011-10-23 (15-44-11).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 366101
Time elapsed: 1 hour(s), 23 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: TexMurphy on October 23, 2011, 02:24:19 PM
Did not authorize remote access to anyone. It jumps around, shuts my browser. When not doing that it seems to right click at random. This is just getting weirder and weirder.
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: TexMurphy on October 23, 2011, 02:29:25 PM
Some good news. This time I came in through Explorer and my home page was not jacked.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421  BrowserJavaVersion: 10.1.0
Run by Valerie at 16:25:54 on 2011-10-23
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2549.1393 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Soluto\soluto.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\hkcmd.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Soluto\SolutoService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\wbem\wmiprvse.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = www.google.com
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=laptop
uInternet Settings,ProxyOverride = <local>;*.local
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\program files\soluto\soluto.exe /userinit,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522}
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-us.cab
TCP: DhcpNameServer = 65.32.5.111 65.32.5.112
TCP: Interfaces\{11E0FDEF-086B-47EC-BA8B-CDE63273FF4A} : DhcpNameServer = 4.2.2.1
TCP: Interfaces\{F2FC07E2-AACF-4FB2-BD6C-17E17F908D55} : DhcpNameServer = 65.32.5.111 65.32.5.112
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\valerie\appdata\roaming\mozilla\firefox\profiles\xqsmw6vn.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/?pc=Z192&install_date=20111021
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z192&form=ZGAADF&install_date=20111021&q=
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\new_plugin\npjp2.dll
FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: StartNow Toolbar: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - %profile%\extensions\{5911488E-9D1E-40ec-8CBB-06B231CC153F}
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-6-9 64288]
R0 Soluto;Soluto;c:\windows\system32\drivers\Soluto.sys [2011-7-13 51144]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 165648]
R1 MpKsl10d23a50;MpKsl10d23a50;c:\programdata\microsoft\microsoft antimalware\definition updates\{c4aee373-ea4d-4ad3-a149-01db11fa4e8d}\MpKsl10d23a50.sys [2011-10-23 28752]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-4-4 1153368]
R2 SolutoService;Soluto PCGenome Core Service;c:\program files\soluto\SolutoService.exe [2011-7-7 376352]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 65024]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2011-4-27 208944]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-4-4 135664]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2008-5-13 19456]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-4-4 135664]
S3 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-9-4 94880]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-12-2 43392]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1355968]
S4 lxde_device;lxde_device;c:\windows\system32\lxdecoms.exe -service --> c:\windows\system32\lxdecoms.exe -service [?]
.
=============== Created Last 30 ================
.
2011-10-23 17:51:45   28752   ----a-w-   c:\programdata\microsoft\microsoft antimalware\definition updates\{c4aee373-ea4d-4ad3-a149-01db11fa4e8d}\MpKsl10d23a50.sys
2011-10-23 17:51:41   56200   ----a-w-   c:\programdata\microsoft\microsoft antimalware\definition updates\{c4aee373-ea4d-4ad3-a149-01db11fa4e8d}\offreg.dll
2011-10-22 21:52:57   6668624   ----a-w-   c:\programdata\microsoft\microsoft antimalware\definition updates\{c4aee373-ea4d-4ad3-a149-01db11fa4e8d}\mpengine.dll
2011-10-22 16:12:28   --------   d-----w-   c:\users\valerie\appdata\roaming\Malwarebytes
2011-10-22 16:08:48   --------   d-----w-   c:\programdata\Malwarebytes
2011-10-22 16:08:43   22216   ----a-w-   c:\windows\system32\drivers\mbam.sys
2011-10-22 16:08:43   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2011-10-22 09:03:45   --------   d-----w-   c:\users\valerie\appdata\roaming\SUPERAntiSpyware.com
2011-10-22 09:03:19   --------   d-----w-   c:\programdata\SUPERAntiSpyware.com
2011-10-22 09:03:19   --------   d-----w-   c:\program files\SUPERAntiSpyware
2011-10-22 09:01:42   --------   d-----w-   c:\program files\CCleaner
2011-10-22 08:20:48   611224   ----a-w-   c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-10-22 08:20:48   544656   ----a-w-   c:\windows\system32\deployJava1.dll
2011-10-22 08:10:02   388096   ----a-r-   c:\users\valerie\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-10-22 08:10:01   --------   d-----w-   c:\program files\Trend Micro
2011-10-22 04:29:27   --------   d-----w-   c:\users\valerie\appdata\local\temp
2011-10-22 04:28:30   --------   d-sh--w-   C:\$RECYCLE.BIN
2011-10-22 04:16:37   --------   d-----w-   C:\ComboFix
2011-10-22 02:53:04   98816   ----a-w-   c:\windows\sed.exe
2011-10-22 02:53:04   518144   ----a-w-   c:\windows\SWREG.exe
2011-10-22 02:53:04   256000   ----a-w-   c:\windows\PEV.exe
2011-10-22 02:53:04   208896   ----a-w-   c:\windows\MBR.exe
2011-10-22 02:35:37   --------   d-----w-   C:\TDSSKiller_Quarantine
2011-10-21 21:52:45   --------   d-----w-   c:\program files\Free Window Registry Repair
2011-10-21 21:41:28   --------   d-----w-   c:\programdata\RegSERVO
2011-10-21 21:41:21   --------   d-----w-   c:\program files\REGSERVO
2011-10-21 21:16:20   --------   d-----w-   c:\users\valerie\appdata\local\ElevatedDiagnostics
2011-10-13 04:30:33   69632   ----a-w-   c:\windows\system32\Mpeg2Data.ax
2011-10-13 04:30:33   293376   ----a-w-   c:\windows\system32\psisdecd.dll
2011-10-13 04:30:33   217088   ----a-w-   c:\windows\system32\psisrndr.ax
2011-10-13 04:30:32   57856   ----a-w-   c:\windows\system32\MSDvbNP.ax
2011-10-13 04:30:31   2043392   ----a-w-   c:\windows\system32\win32k.sys
2011-10-13 04:30:21   2409784   ----a-w-   c:\program files\windows mail\OESpamFilter.dat
2011-10-13 04:30:16   555520   ----a-w-   c:\windows\system32\UIAutomationCore.dll
2011-10-13 04:30:16   238080   ----a-w-   c:\windows\system32\oleacc.dll
2011-10-13 04:30:15   563712   ----a-w-   c:\windows\system32\oleaut32.dll
2011-10-13 04:30:15   4096   ----a-w-   c:\windows\system32\oleaccrc.dll
2011-10-11 21:28:02   703824   ------w-   c:\programdata\microsoft\microsoft antimalware\definition updates\{972cdac7-ca2a-4ce2-86dd-2755f1bdf22c}\gapaengine.dll
2011-10-08 14:57:17   113664   ----a-w-   c:\windows\system32\spool\prtprocs\w32x86\lxdedrpp.dll
2011-10-08 14:54:30   348160   ----a-w-   c:\windows\system32\lxdecoin.dll
2011-10-03 07:00:48   --------   d-----w-   c:\program files\Microsoft
.
==================== Find3M  ====================
.
2011-10-07 21:22:36   414368   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-01 02:35:59   1798144   ----a-w-   c:\windows\system32\jscript9.dll
2011-09-01 02:28:15   1126912   ----a-w-   c:\windows\system32\wininet.dll
2011-09-01 02:22:54   2382848   ----a-w-   c:\windows\system32\mshtml.tlb
.
============= FINISH: 16:26:44.21 ===============
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: TexMurphy on October 23, 2011, 02:31:12 PM
Still having trouble with my mouse shutting the brower and random things.

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 3/4/2008 11:24:03 AM
System Uptime: 10/23/2011 1:51:08 PM (3 hours ago)
.
Motherboard: Hewlett-Packard |  | 30D9
Processor: Intel(R) Pentium(R) Dual  CPU  T2370  @ 1.73GHz | CPU | 1733/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 138 GiB total, 65.193 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 1.992 GiB free.
E: is CDROM (CDFS)
F: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Ad-Aware
Ad-Aware Email Scanner for Outlook
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Media Player
Adobe Reader X (10.1.0)
Adobe Shockwave Player
Adobe Shockwave Player 11.6
AIO_CDA_ProductContext
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft MediaImpression for Kodak
Atheros Driver Installation Program
Bonjour
BufferChm
CCleaner
Compatibility Pack for the 2007 Office system
Conexant HD Audio
Copy
CustomerResearchQFolder
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DocProc
DocProcQFolder
DVD Suite
eSupportQFolder
Free Window Registry Repair
Google Toolbar for Internet Explorer
Google Update Helper
Hewlett-Packard Active Check
Hewlett-Packard Asset Agent for Health Check
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Doc Viewer
HP DVD Play 3.6
HP Easy Setup - Frontend
HP Help and Support
HP Product Assistant
HP Quick Launch Buttons 6.40 B2
HP Smart Web Printing
HP Total Care Advisor
HP Update
HP User Guides 0093
HP Wireless Assistant
HPNetworkAssistant
HPProductAssistant
Intel(R) Graphics Media Accelerator Driver
Intel(R) Matrix Storage Manager
Intel(R) TV Wizard
iTunes
Java Auto Updater
Java(TM) 6 Update 13
Java(TM) 6 Update 2
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) 7 Update 1
Kodak EasyShare software
LabelPrint
Landlord Forms
Malwarebytes' Anti-Malware version 1.51.2.1300
MarketResearch
McAfee Security Scan Plus
McAfee SiteAdvisor
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft IntelliPoint 6.2
Microsoft IntelliType Pro 6.2
Microsoft Office File Validation Add-In
Microsoft Office Standard Edition 2003
Microsoft Picture It! Express 2000
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MobileMe Control Panel
Move Networks Media Player for Internet Explorer
Mozilla Firefox (3.6.23)
MSN
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.1
My HP Games
NetWaiting
Octoshape add-in for Adobe Flash Player
OGA Notifier 2.0.0048.0
OpenOffice.org Installer 1.0
OverDrive Media Console
Power2Go
PowerDirector
PRS-500 USB driver
QuickTime
Realtek 8139 and 8139C+ Ethernet Network Card Driver for Windows Vista
Safari
SAMSUNG Mobile Composite Device Software
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB DRIVER(4.40.7.0) v1.6
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio 3
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
SolutionCenter
Soluto
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
Status
SUPERAntiSpyware
tooltips
Touch Pad Driver
TrayApp
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows Driver Package - Sony Corporation (PRSUSB) USB  (08/08/2006 1.0.03.08080)
Windows Live OneCare safety scanner
Windows Media Player Firefox Plugin
.
==== Event Viewer Messages From Past Week ========
.
10/23/2011 10:47:30 AM, Error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.     Feature: Behavior Monitoring     Error Code: 0x80004005     Error description: Unspecified error      Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
10/23/2011 10:29:58 AM, Error: Microsoft-Windows-SharedAccess_NAT [31004]  - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
10/23/2011 1:53:45 PM, Error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.     Feature: Behavior Monitoring     Error Code: 0x80004005     Error description: Unspecified error      Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
10/23/2011 1:53:29 PM, Error: Service Control Manager [7022]  - The HP CUE DeviceDiscovery Service service hung on starting.
10/23/2011 1:51:44 PM, Error: Microsoft-Windows-TaskScheduler [412]  - Task Scheduler service failed to launch tasks triggered by computer startup. Additional Data: Error Value: 2147942402. User Action: restart task scheduler service.
10/22/2011 5:43:01 PM, Error: Microsoft-Windows-DistributedCOM [10000]  - Unable to start a DCOM Server: {657C7A59-4FEC-4C06-A354-607B1EB184FB}. The error: "3" Happened while starting this command: C:\PROGRA~1\HP\DIGITA~1\PRODUC~1\bin\hprblog.exe -Embedding
10/22/2011 5:41:07 PM, Error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.     Feature: Behavior Monitoring     Error Code: 0x80004005     Error description: Unspecified error      Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
10/22/2011 12:29:08 AM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:26:53 AM, Error: Service Control Manager [7030]  - The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
10/22/2011 12:14:53 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
10/22/2011 12:14:25 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
10/22/2011 12:14:25 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
10/22/2011 12:14:25 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
10/22/2011 12:14:21 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
10/22/2011 12:14:16 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD DfsC MpFilter NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb Soluto spldr StarOpen Tcpip tdx Wanarpv6
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The TCP/IP Registry Compatibility service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:10 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
10/21/2011 9:19:35 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.     New Signature Version:      Previous Signature Version: 1.115.281.0     Update Source: Microsoft Update Server     Update Stage: Search     Source Path: Default URL     Signature Type: AntiVirus     Update Type: Full     User: NT AUTHORITY\SYSTEM     Current Engine Version:      Previous Engine Version: 1.1.7801.0     Error code: 0x8007043c     Error description: This service cannot be started in Safe Mode
10/21/2011 9:19:35 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
10/21/2011 7:01:59 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect.
10/21/2011 7:01:59 PM, Error: Service Control Manager [7000]  - The SBSD Security Center Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
10/21/2011 4:56:31 PM, Error: EventLog [6008]  - The previous system shutdown at 4:49:46 PM on 10/21/2011 was unexpected.
10/21/2011 3:45:57 PM, Error: Service Control Manager [7023]  - The HP CUE DeviceDiscovery Service service terminated with the following error:  Unspecified error
10/21/2011 2:32:15 PM, Error: Microsoft-Windows-PrintSpooler [6161]  - The document https://www.e-renter.com/report/showPrintable/caseno/303367, owned by Valerie, failed to print on printer Lexmark 4800 Series. Try to print the document again, or restart the print spooler.  Data type: LEMF. Size of the spool file in bytes: 3163916. Number of bytes printed: 3163916. Total number of pages in the document: 7. Number of pages printed: 0. Client computer: \\VALERIE-PC. Win32 error code returned by the print processor: 0. The operation completed successfully.
10/21/2011 11:59:29 PM, Error: Service Control Manager [7022]  - The Windows Update service hung on starting.
10/21/2011 10:55:51 PM, Error: Service Control Manager [7034]  - The XAudioService service terminated unexpectedly.  It has done this 1 time(s).
10/21/2011 10:16:44 PM, Error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.     Feature: Behavior Monitoring     Error Code: 0x80004005     Error description: Unspecified error      Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
10/16/2011 3:05:48 PM, Error: Service Control Manager [7034]  - The hpqcxs08 service terminated unexpectedly.  It has done this 1 time(s).
10/16/2011 3:05:48 PM, Error: Service Control Manager [7034]  - The HP CUE DeviceDiscovery Service service terminated unexpectedly.  It has done this 1 time(s).
.
==== End Of File ===========================
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: TexMurphy on October 23, 2011, 03:12:33 PM
I was supposed to run the DDS 2x yes? Here are the 2nd logs. Also, I don't think I saw the MSI errors I was experiencing before when I booted up. Mozilla home page stilled hijacked though and the "startnow" tool bar still there.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421  BrowserJavaVersion: 10.1.0
Run by Valerie at 16:44:00 on 2011-10-23
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2549.1555 [GMT -4:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {61CDFD9D-3CAC-9270-C6FC-52325ACB795B}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Soluto\soluto.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Soluto\SolutoService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\alg.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = www.google.com
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=laptop
uInternet Settings,ProxyOverride = <local>;*.local
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\program files\soluto\soluto.exe /userinit,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522}
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/en-us/wlscctrl2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_01-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-us.cab
TCP: DhcpNameServer = 65.32.5.111 65.32.5.112
TCP: Interfaces\{11E0FDEF-086B-47EC-BA8B-CDE63273FF4A} : DhcpNameServer = 4.2.2.1
TCP: Interfaces\{F2FC07E2-AACF-4FB2-BD6C-17E17F908D55} : DhcpNameServer = 65.32.5.111 65.32.5.112
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\valerie\appdata\roaming\mozilla\firefox\profiles\xqsmw6vn.default\
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/?pc=Z192&install_date=20111021
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z192&form=ZGAADF&install_date=20111021&q=
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\new_plugin\npjp2.dll
FF - plugin: c:\program files\mcafee\siteadvisor\NPMcFFPlg32.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0017-0000-0001-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: StartNow Toolbar: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - %profile%\extensions\{5911488E-9D1E-40ec-8CBB-06B231CC153F}
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-6-9 64288]
R0 Soluto;Soluto;c:\windows\system32\drivers\Soluto.sys [2011-7-13 51144]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-12-2 165648]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-4-4 1153368]
R2 SolutoService;Soluto PCGenome Core Service;c:\program files\soluto\SolutoService.exe [2011-7-7 376352]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-4-4 135664]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2008-5-13 19456]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-4-4 135664]
S3 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-9-4 94880]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-12-2 43392]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 65024]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2011-4-27 208944]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-2-4 1355968]
S4 lxde_device;lxde_device;c:\windows\system32\lxdecoms.exe -service --> c:\windows\system32\lxdecoms.exe -service [?]
.
=============== Created Last 30 ================
.
2011-10-23 20:42:00   56200   ----a-w-   c:\programdata\microsoft\microsoft antimalware\definition updates\{c4aee373-ea4d-4ad3-a149-01db11fa4e8d}\offreg.dll
2011-10-22 21:52:57   6668624   ----a-w-   c:\programdata\microsoft\microsoft antimalware\definition updates\{c4aee373-ea4d-4ad3-a149-01db11fa4e8d}\mpengine.dll
2011-10-22 16:12:28   --------   d-----w-   c:\users\valerie\appdata\roaming\Malwarebytes
2011-10-22 16:08:48   --------   d-----w-   c:\programdata\Malwarebytes
2011-10-22 16:08:43   22216   ----a-w-   c:\windows\system32\drivers\mbam.sys
2011-10-22 16:08:43   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2011-10-22 09:03:45   --------   d-----w-   c:\users\valerie\appdata\roaming\SUPERAntiSpyware.com
2011-10-22 09:03:19   --------   d-----w-   c:\programdata\SUPERAntiSpyware.com
2011-10-22 09:03:19   --------   d-----w-   c:\program files\SUPERAntiSpyware
2011-10-22 09:01:42   --------   d-----w-   c:\program files\CCleaner
2011-10-22 08:20:48   611224   ----a-w-   c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-10-22 08:20:48   544656   ----a-w-   c:\windows\system32\deployJava1.dll
2011-10-22 08:10:02   388096   ----a-r-   c:\users\valerie\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2011-10-22 08:10:01   --------   d-----w-   c:\program files\Trend Micro
2011-10-22 04:29:27   --------   d-----w-   c:\users\valerie\appdata\local\temp
2011-10-22 04:28:30   --------   d-sh--w-   C:\$RECYCLE.BIN
2011-10-22 04:16:37   --------   d-----w-   C:\ComboFix
2011-10-22 02:53:04   98816   ----a-w-   c:\windows\sed.exe
2011-10-22 02:53:04   518144   ----a-w-   c:\windows\SWREG.exe
2011-10-22 02:53:04   256000   ----a-w-   c:\windows\PEV.exe
2011-10-22 02:53:04   208896   ----a-w-   c:\windows\MBR.exe
2011-10-22 02:35:37   --------   d-----w-   C:\TDSSKiller_Quarantine
2011-10-21 21:52:45   --------   d-----w-   c:\program files\Free Window Registry Repair
2011-10-21 21:41:28   --------   d-----w-   c:\programdata\RegSERVO
2011-10-21 21:41:21   --------   d-----w-   c:\program files\REGSERVO
2011-10-21 21:16:20   --------   d-----w-   c:\users\valerie\appdata\local\ElevatedDiagnostics
2011-10-13 04:30:33   69632   ----a-w-   c:\windows\system32\Mpeg2Data.ax
2011-10-13 04:30:33   293376   ----a-w-   c:\windows\system32\psisdecd.dll
2011-10-13 04:30:33   217088   ----a-w-   c:\windows\system32\psisrndr.ax
2011-10-13 04:30:32   57856   ----a-w-   c:\windows\system32\MSDvbNP.ax
2011-10-13 04:30:31   2043392   ----a-w-   c:\windows\system32\win32k.sys
2011-10-13 04:30:21   2409784   ----a-w-   c:\program files\windows mail\OESpamFilter.dat
2011-10-13 04:30:16   555520   ----a-w-   c:\windows\system32\UIAutomationCore.dll
2011-10-13 04:30:16   238080   ----a-w-   c:\windows\system32\oleacc.dll
2011-10-13 04:30:15   563712   ----a-w-   c:\windows\system32\oleaut32.dll
2011-10-13 04:30:15   4096   ----a-w-   c:\windows\system32\oleaccrc.dll
2011-10-11 21:28:02   703824   ------w-   c:\programdata\microsoft\microsoft antimalware\definition updates\{972cdac7-ca2a-4ce2-86dd-2755f1bdf22c}\gapaengine.dll
2011-10-08 14:57:17   113664   ----a-w-   c:\windows\system32\spool\prtprocs\w32x86\lxdedrpp.dll
2011-10-08 14:54:30   348160   ----a-w-   c:\windows\system32\lxdecoin.dll
2011-10-03 07:00:48   --------   d-----w-   c:\program files\Microsoft
.
==================== Find3M  ====================
.
2011-10-07 21:22:36   414368   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-01 02:35:59   1798144   ----a-w-   c:\windows\system32\jscript9.dll
2011-09-01 02:28:15   1126912   ----a-w-   c:\windows\system32\wininet.dll
2011-09-01 02:22:54   2382848   ----a-w-   c:\windows\system32\mshtml.tlb
.
============= FINISH: 16:44:45.22 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01).
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 3/4/2008 11:24:03 AM
System Uptime: 10/23/2011 4:40:12 PM (0 hours ago)
.
Motherboard: Hewlett-Packard |  | 30D9
Processor: Intel(R) Pentium(R) Dual  CPU  T2370  @ 1.73GHz | CPU | 1733/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 138 GiB total, 65.191 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 1.992 GiB free.
E: is CDROM (CDFS)
F: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Ad-Aware
Ad-Aware Email Scanner for Outlook
Adobe AIR
Adobe Digital Editions
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Media Player
Adobe Reader X (10.1.0)
Adobe Shockwave Player
Adobe Shockwave Player 11.6
AIO_CDA_ProductContext
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft MediaImpression for Kodak
Atheros Driver Installation Program
Bonjour
BufferChm
CCleaner
Compatibility Pack for the 2007 Office system
Conexant HD Audio
Copy
CustomerResearchQFolder
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DocProc
DocProcQFolder
DVD Suite
eSupportQFolder
Free Window Registry Repair
Google Toolbar for Internet Explorer
Google Update Helper
Hewlett-Packard Active Check
Hewlett-Packard Asset Agent for Health Check
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Doc Viewer
HP DVD Play 3.6
HP Easy Setup - Frontend
HP Help and Support
HP Product Assistant
HP Quick Launch Buttons 6.40 B2
HP Smart Web Printing
HP Total Care Advisor
HP Update
HP User Guides 0093
HP Wireless Assistant
HPNetworkAssistant
HPProductAssistant
Intel(R) Graphics Media Accelerator Driver
Intel(R) Matrix Storage Manager
Intel(R) TV Wizard
iTunes
Java Auto Updater
Java(TM) 6 Update 13
Java(TM) 6 Update 2
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Java(TM) 7 Update 1
Kodak EasyShare software
LabelPrint
Landlord Forms
Malwarebytes' Anti-Malware version 1.51.2.1300
MarketResearch
McAfee Security Scan Plus
McAfee SiteAdvisor
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft IntelliPoint 6.2
Microsoft IntelliType Pro 6.2
Microsoft Office File Validation Add-In
Microsoft Office Standard Edition 2003
Microsoft Picture It! Express 2000
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MobileMe Control Panel
Move Networks Media Player for Internet Explorer
Mozilla Firefox (3.6.23)
MSN
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.1
My HP Games
NetWaiting
Octoshape add-in for Adobe Flash Player
OGA Notifier 2.0.0048.0
OpenOffice.org Installer 1.0
OverDrive Media Console
Power2Go
PowerDirector
PRS-500 USB driver
QuickTime
Realtek 8139 and 8139C+ Ethernet Network Card Driver for Windows Vista
Safari
SAMSUNG Mobile Composite Device Software
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB DRIVER(4.40.7.0) v1.6
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung PC Studio 3
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
SolutionCenter
Soluto
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
Status
SUPERAntiSpyware
tooltips
Touch Pad Driver
TrayApp
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows Driver Package - Sony Corporation (PRSUSB) USB  (08/08/2006 1.0.03.08080)
Windows Live OneCare safety scanner
Windows Media Player Firefox Plugin
.
==== Event Viewer Messages From Past Week ========
.
10/23/2011 4:41:03 PM, Error: Service Control Manager [7023]  - The HP CUE DeviceDiscovery Service service terminated with the following error:  Unspecified error
10/23/2011 4:40:40 PM, Error: Microsoft-Windows-TaskScheduler [412]  - Task Scheduler service failed to launch tasks triggered by computer startup. Additional Data: Error Value: 2147942402. User Action: restart task scheduler service.
10/23/2011 10:47:30 AM, Error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.     Feature: Behavior Monitoring     Error Code: 0x80004005     Error description: Unspecified error      Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
10/23/2011 10:29:58 AM, Error: Microsoft-Windows-SharedAccess_NAT [31004]  - The DNS proxy agent was unable to allocate 0 bytes of memory. This may indicate that the system is low on virtual memory, or that the memory manager has encountered an internal error.
10/23/2011 1:53:45 PM, Error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.     Feature: Behavior Monitoring     Error Code: 0x80004005     Error description: Unspecified error      Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
10/23/2011 1:53:29 PM, Error: Service Control Manager [7022]  - The HP CUE DeviceDiscovery Service service hung on starting.
10/22/2011 5:43:01 PM, Error: Microsoft-Windows-DistributedCOM [10000]  - Unable to start a DCOM Server: {657C7A59-4FEC-4C06-A354-607B1EB184FB}. The error: "3" Happened while starting this command: C:\PROGRA~1\HP\DIGITA~1\PRODUC~1\bin\hprblog.exe -Embedding
10/22/2011 5:41:07 PM, Error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.     Feature: Behavior Monitoring     Error Code: 0x80004005     Error description: Unspecified error      Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
10/22/2011 12:29:08 AM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:26:53 AM, Error: Service Control Manager [7030]  - The PEVSystemStart service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
10/22/2011 12:14:53 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
10/22/2011 12:14:25 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
10/22/2011 12:14:25 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
10/22/2011 12:14:25 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
10/22/2011 12:14:21 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
10/22/2011 12:14:16 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD DfsC MpFilter NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb Soluto spldr StarOpen Tcpip tdx Wanarpv6
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The TCP/IP Registry Compatibility service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:16 AM, Error: Service Control Manager [7001]  - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
10/22/2011 12:14:10 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
10/21/2011 9:19:35 PM, Error: Microsoft Antimalware [2001]  - Microsoft Antimalware has encountered an error trying to update signatures.     New Signature Version:      Previous Signature Version: 1.115.281.0     Update Source: Microsoft Update Server     Update Stage: Search     Source Path: Default URL     Signature Type: AntiVirus     Update Type: Full     User: NT AUTHORITY\SYSTEM     Current Engine Version:      Previous Engine Version: 1.1.7801.0     Error code: 0x8007043c     Error description: This service cannot be started in Safe Mode
10/21/2011 9:19:35 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
10/21/2011 7:01:59 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the SBSD Security Center Service service to connect.
10/21/2011 7:01:59 PM, Error: Service Control Manager [7000]  - The SBSD Security Center Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
10/21/2011 4:56:31 PM, Error: EventLog [6008]  - The previous system shutdown at 4:49:46 PM on 10/21/2011 was unexpected.
10/21/2011 2:32:15 PM, Error: Microsoft-Windows-PrintSpooler [6161]  - The document https://www.e-renter.com/report/showPrintable/caseno/303367, owned by Valerie, failed to print on printer Lexmark 4800 Series. Try to print the document again, or restart the print spooler.  Data type: LEMF. Size of the spool file in bytes: 3163916. Number of bytes printed: 3163916. Total number of pages in the document: 7. Number of pages printed: 0. Client computer: \\VALERIE-PC. Win32 error code returned by the print processor: 0. The operation completed successfully.
10/21/2011 11:59:29 PM, Error: Service Control Manager [7022]  - The Windows Update service hung on starting.
10/21/2011 10:55:51 PM, Error: Service Control Manager [7034]  - The XAudioService service terminated unexpectedly.  It has done this 1 time(s).
10/21/2011 10:16:44 PM, Error: Microsoft Antimalware [3002]  - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.     Feature: Behavior Monitoring     Error Code: 0x80004005     Error description: Unspecified error      Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.
10/16/2011 3:05:48 PM, Error: Service Control Manager [7034]  - The hpqcxs08 service terminated unexpectedly.  It has done this 1 time(s).
10/16/2011 3:05:48 PM, Error: Service Control Manager [7034]  - The HP CUE DeviceDiscovery Service service terminated unexpectedly.  It has done this 1 time(s).
.
==== End Of File ===========================

Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: SuperDave on October 23, 2011, 07:07:25 PM
Download OTL (http://oldtimer.geekstogo.com/OTL.exe) to your desktop.

* Open OTL
* Copy and Paste the following text in the codebox into the Custom Scans/Fixes window.

Code: [Select]
:OTL

BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
FF - Ext: StartNow Toolbar: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - %profile%\extensions\{5911488E-9D1E-40ec-8CBB-06B231CC153F}

:COMMANDS
[resethosts]
[purity]
[start explorer]

* Click Run Fix
* OTLI2 may ask to reboot the machine. Please do so if asked.
* Click OK
* A report will open. Copy and Paste that report in your next reply.
**************************************************************

Registry cleaners are extremely powerful applications and their potential for harming your OS far outweighs any small potential for improving your computer's performance.
Free Window Registry Repair
There are a number of them available and some are more safe than others. Keep in mind that no two registry cleaners work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad" entry. One cleaner may find entries on your system that will not cause a problem when removed, another may not find the same entries, and still another may want to remove entries required for a program to work. Without research into what the registry entry selected for deletion is, a registry cleaner can end up being an automated method to cause problems with the registry.

For routine use by those not familiar with the registry, the benefits to your computer are negligible while the potential risks are great.

Further reading: XP Fixes Myth #1: Registry Cleaners (http://www.windowsbbs.com/showthread.php?t=61015)
*****************************************************
You have Viewpoint installed.

Viewpoint Media Player/Manager/Toolbar is considered as Foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".

More information:

* ViewMgr.exe - Useless (http://www.greatis.com/appdata/u/v/viewmgr.exe.htm)
* Viewpoint to Plunge Into Adware (http://www.clickz.com/news/article.php/3561546/)

It is suggested to remove the program now. Go to Start > Control Panel > Add/Remove Programs - (Vista & Win7 is Programs and Features) and remove the following programs if present.

* Viewpoint
* Viewpoint Manager
* Viewpoint Media Player
* Viewpoint Toolbar
* Viewpoint Experience Technology

***************************************************
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.

First Verify your Java Version (http://www.java.com/en/download/installed.jsp)

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment (http://www.majorgeeks.com/Sun_Java_Runtime_Environment_d4648.html).

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa (http://raproducts.org/click/click.php?id=1) and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) (http://java.sun.com/javase/6/docs/technotes/guides/jweb/otherFeatures/jqs.html) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
*****************************************************
Download ComboFix by sUBs from one of the below links.  Be sure to save it to the Desktop.

link # 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link # 2 (http://subs.geekstogo.com/ComboFix.exe)
If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

Close any open web browsers (Firefox, Internet Explorer, etc) before starting ComboFix.

Temporarily disable your anti-virus, and any anti-spyware real-time protection before performing a scan. Click this link (http://www.bleepingcomputer.com/forums/topic114351.html) to see a list of security programs that should be disabled and how to disable them.

Right-click combofix.exe and select Run as Administrator and follow the prompts.
When finished, ComboFix will produce a log for you.
Post the ComboFix login your next reply.

NOTE: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

Remember to re-enable your anti-virus and anti-spyware protection when ComboFix is complete.
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: TexMurphy on October 24, 2011, 09:46:25 AM
Going to follow the instructions you have posted above. While I was waiting I decided to clean my optical mouse & the mouse pad to see if I could get rid of the leaping mouse problem. Didn't work. So then I decided to uninstall Mozilla and reinstall it. My home page isn't hijacked any more and my leaping mouse problem went away too. Sadly my scanner still isn't working and when I try to use it I still get error messages about MSI files. Once I run your instructions, I may uninstall it for the umpteenth time and download it from HP's website again. Oh and as another bonus my hard drive isn't running all the time and the computer is not slow (at least not today). Geez to think this thing could have been the issue all along. I thought my computer was just getting old and I needed a new one. The sluggishness & running hard drive have been going on for months.
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: TexMurphy on October 24, 2011, 08:28:46 PM
========== OTL ==========
File Ext: StartNow Toolbar: {5911488E-9D1E-40ec-8CBB-06B231CC153F} - %profile%\extensions\{5911488E-9D1E-40ec-8CBB-06B231CC153F} not found.
========== COMMANDS ==========
C:\Windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
 
OTL by OldTimer - Version 3.2.31.0 log created on 10242011_192016

ComboFix 11-10-24.04 - Valerie 10/24/2011  20:44:08.2.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2549.1480 [GMT -4:00]
Running from: c:\users\Valerie\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2011-09-25 to 2011-10-25  )))))))))))))))))))))))))))))))
.
.
2011-10-25 00:52 . 2011-10-25 00:52   --------   d-----w-   c:\users\Valerie\AppData\Local\temp
2011-10-25 00:52 . 2011-10-25 00:52   --------   d-----w-   c:\users\Default\AppData\Local\temp
2011-10-24 23:40 . 2011-10-24 23:40   28752   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2641ECC4-2C12-48D0-8A4D-6E40F95563E2}\MpKsl430ed4a9.sys
2011-10-24 23:40 . 2011-10-24 23:40   56200   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2641ECC4-2C12-48D0-8A4D-6E40F95563E2}\offreg.dll
2011-10-24 23:20 . 2011-10-24 23:20   --------   d-----w-   C:\_OTL
2011-10-24 01:31 . 2011-10-07 03:48   6668624   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2641ECC4-2C12-48D0-8A4D-6E40F95563E2}\mpengine.dll
2011-10-22 16:12 . 2011-10-22 16:12   --------   d-----w-   c:\users\Valerie\AppData\Roaming\Malwarebytes
2011-10-22 16:08 . 2011-10-22 16:08   --------   d-----w-   c:\programdata\Malwarebytes
2011-10-22 16:08 . 2011-10-22 16:08   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2011-10-22 16:08 . 2011-08-31 21:00   22216   ----a-w-   c:\windows\system32\drivers\mbam.sys
2011-10-22 09:03 . 2011-10-22 09:03   --------   d-----w-   c:\users\Valerie\AppData\Roaming\SUPERAntiSpyware.com
2011-10-22 09:03 . 2011-10-22 09:03   --------   d-----w-   c:\program files\SUPERAntiSpyware
2011-10-22 09:03 . 2011-10-22 09:03   --------   d-----w-   c:\programdata\SUPERAntiSpyware.com
2011-10-22 09:01 . 2011-10-22 09:01   --------   d-----w-   c:\program files\CCleaner
2011-10-22 08:20 . 2011-10-22 08:20   611224   ----a-w-   c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
2011-10-22 08:20 . 2011-10-22 08:20   544656   ----a-w-   c:\windows\system32\deployJava1.dll
2011-10-22 08:10 . 2011-10-22 08:10   388096   ----a-r-   c:\users\Valerie\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-10-22 08:10 . 2011-10-22 08:10   --------   d-----w-   c:\program files\Trend Micro
2011-10-22 02:35 . 2011-10-22 02:35   --------   d-----w-   C:\TDSSKiller_Quarantine
2011-10-21 22:36 . 2011-10-21 22:36   --------   d-----w-   c:\programdata\HPSSUPPLY
2011-10-21 21:52 . 2011-10-21 22:09   --------   d-----w-   c:\program files\Free Window Registry Repair
2011-10-21 21:41 . 2011-10-21 21:41   --------   d-----w-   c:\programdata\RegSERVO
2011-10-21 21:41 . 2011-10-21 21:48   --------   d-----w-   c:\program files\REGSERVO
2011-10-21 21:16 . 2011-10-21 21:16   --------   d-----w-   c:\users\Valerie\AppData\Local\ElevatedDiagnostics
2011-10-13 04:30 . 2011-07-29 16:01   293376   ----a-w-   c:\windows\system32\psisdecd.dll
2011-10-13 04:30 . 2011-07-29 16:01   217088   ----a-w-   c:\windows\system32\psisrndr.ax
2011-10-13 04:30 . 2011-07-29 16:00   69632   ----a-w-   c:\windows\system32\Mpeg2Data.ax
2011-10-13 04:30 . 2011-07-29 16:00   57856   ----a-w-   c:\windows\system32\MSDvbNP.ax
2011-10-13 04:30 . 2011-09-06 13:30   2043392   ----a-w-   c:\windows\system32\win32k.sys
2011-10-13 04:30 . 2011-09-14 10:51   2409784   ----a-w-   c:\program files\Windows Mail\OESpamFilter.dat
2011-10-13 04:30 . 2011-08-25 16:15   555520   ----a-w-   c:\windows\system32\UIAutomationCore.dll
2011-10-13 04:30 . 2011-08-25 16:14   238080   ----a-w-   c:\windows\system32\oleacc.dll
2011-10-13 04:30 . 2011-08-25 16:14   563712   ----a-w-   c:\windows\system32\oleaut32.dll
2011-10-13 04:30 . 2011-08-25 13:31   4096   ----a-w-   c:\windows\system32\oleaccrc.dll
2011-10-11 21:28 . 2011-10-11 21:26   703824   ------w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{972CDAC7-CA2A-4CE2-86DD-2755F1BDF22C}\gapaengine.dll
2011-10-08 14:57 . 2007-05-25 17:42   113664   ----a-w-   c:\windows\system32\Spool\prtprocs\w32x86\lxdedrpp.dll
2011-10-08 14:54 . 2007-05-03 19:50   348160   ----a-w-   c:\windows\system32\lxdecoin.dll
2011-10-03 07:00 . 2011-10-13 21:15   --------   d-----w-   c:\program files\Microsoft
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-07 21:22 . 2011-09-16 08:40   414368   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-07 03:48 . 2010-04-04 09:39   6668624   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-09-29 06:53 . 2011-10-24 01:29   134104   ----a-w-   c:\program files\mozilla firefox\components\browsercomps.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2007-06-30 159744]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-10-03 178712]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-10-03 480560]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2007-08-31 988584]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2007-08-31 1037736]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2011-05-04 17:54   551296   ----a-w-   c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SolutoService]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^Users^Valerie^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Media Player.lnk]
path=c:\users\Valerie\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Media Player.lnk
backup=c:\windows\pss\Adobe Media Player.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2011-06-06 16:55   937920   ----a-w-   c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2011-04-20 16:48   58656   ----a-w-   c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2011-08-19 05:07   421736   ----a-w-   c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QlbCtrl]
2007-12-06 22:13   202032   ----a-w-   c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sidebar]
2009-04-11 06:28   1233920   ----a-w-   c:\program files\Windows Sidebar\sidebar.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2009-03-09 09:19   148888   ----a-w-   c:\program files\Java\jre6\bin\jusched.exe
.
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"ehTray.exe"=c:\windows\ehome\ehTray.exe
"HPAdvisor"=c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"HP Software Update"=c:\program files\HP\HP Software Update\HPWuSchd2.exe
"IgfxTray"=c:\windows\system32\igfxtray.exe
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" -hide -runkey
"Persistence"=c:\windows\system32\igfxpers.exe
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" -atboottime
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
"AppleSyncNotifier"=c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
"ArcSoft Connection Service"=c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
"QPService"="c:\program files\HP\QuickPlay\QPService.exe"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
R1 MpKsl543b0f27;MpKsl543b0f27;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2AEE4A95-3675-49CF-A5EE-111838645469}\MpKsl543b0f27.sys
R1 MpKsl60fafd67;MpKsl60fafd67;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{FBA2A051-D2D7-4316-B373-F78F035897F5}\MpKsl60fafd67.sys
R1 MpKsl95420646;MpKsl95420646;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E47E45E6-6D4A-415D-89C1-867AFF5FD209}\MpKsl95420646.sys
R1 MpKslb0a7db12;MpKslb0a7db12;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E47E45E6-6D4A-415D-89C1-867AFF5FD209}\MpKslb0a7db12.sys
R1 MpKslca4406c9;MpKslca4406c9;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{645EE3A9-82B1-4918-B41E-7E2B7E264BA4}\MpKslca4406c9.sys
R1 MpKslce1f79c5;MpKslce1f79c5;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E47E45E6-6D4A-415D-89C1-867AFF5FD209}\MpKslce1f79c5.sys
R1 MpKsld8480170;MpKsld8480170;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{FBA2A051-D2D7-4316-B373-F78F035897F5}\MpKsld8480170.sys
R1 MpKsldb7d22b0;MpKsldb7d22b0;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{73A4FB7A-17B2-467D-BEB0-2F5CEE2DB421}\MpKsldb7d22b0.sys
R1 MpKsle9fefabc;MpKsle9fefabc;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{FBA2A051-D2D7-4316-B373-F78F035897F5}\MpKsle9fefabc.sys
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2010-04-04 135664]
R3 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
R3 FlyUsb;FLY Fusion;c:\windows\system32\DRIVERS\FlyUsb.sys [2008-05-13 19456]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2010-04-04 135664]
R3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-01-15 227232]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2011-04-27 65024]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\Antimalware\NisSrv.exe [2011-04-27 208944]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R4 lxde_device;lxde_device;c:\windows\system32\lxdecoms.exe [2007-05-29 598960]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [2010-06-06 64288]
S0 Soluto;Soluto;c:\windows\system32\DRIVERS\Soluto.sys [2011-07-07 51144]
S1 MpKsl430ed4a9;MpKsl430ed4a9;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{2641ECC4-2C12-48D0-8A4D-6E40F95563E2}\MpKsl430ed4a9.sys [2011-10-24 28752]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2011-07-22 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2011-07-12 67664]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2011-08-11 116608]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S2 SolutoService;Soluto PCGenome Core Service;c:\program files\Soluto\SolutoService.exe [2011-07-07 376352]
S3 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [2011-08-10 94880]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\DRIVERS\MpNWMon.sys [2011-04-18 43392]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSL430ED4A9
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt   REG_MULTI_SZ      hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation   REG_MULTI_SZ      FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2011-10-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-04-04 14:17]
.
2011-10-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-04-04 14:17]
.
2011-10-23 c:\windows\Tasks\RegSERVO.job
- c:\program files\REGSERVO\RegSERVO.exe [2010-08-19 16:45]
.
.
------- Supplementary Scan -------
.
uStart Page = www.google.com
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Presario&pf=laptop
uInternet Settings,ProxyOverride = <local>;*.local
TCP: DhcpNameServer = 65.32.5.111 65.32.5.112
FF - ProfilePath - c:\users\Valerie\AppData\Roaming\Mozilla\Firefox\Profiles\lnh0cvk7.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-10-24 20:52
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0005\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0006\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0007\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0008\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0009\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0010\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0011\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0012\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0013\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0014\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0015\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2011-10-24  20:56:50
ComboFix-quarantined-files.txt  2011-10-25 00:56
ComboFix2.txt  2011-10-22 04:29
ComboFix3.txt  2011-10-22 04:02
.
Pre-Run: 71,007,141,888 bytes free
Post-Run: 70,952,587,264 bytes free
.
- - End Of File - - 1B59595EEC5C0E6FBC3994B1048A2737
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: SuperDave on October 25, 2011, 01:05:17 PM
SysProt Antirootkit

Download
SysProt Antirootkit from the link below (you will find it at the bottom
of the page under attachments, or you can get it from one of the
mirrors).

http://sites.google.com/site/sysprotantirootkit/ (http://sites.google.com/site/sysprotantirootkit/)

Unzip it into a folder on your desktop.
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: TexMurphy on October 26, 2011, 06:40:12 PM
So I tried the uninstall and reinstall of my printer/scanner. It didn't work. The program says its already installed and offers to uninstall it but then it has issues doing so. So I broke down and spent the $10-$15 and orderd the install disk. Computer over all seems to be having lovely except today I noticed I have no sound on youtube. Sound works otherwise. When on you tube I try to click on the speaker button in you tube it shows the speaker and next to it an X. but nothing happens when I click on it, its greyed out. Here's the log you asked for.

SysProt AntiRootkit v1.0.1.0
by swatkat

******************************************************************************************
******************************************************************************************

No Hidden Processes found

******************************************************************************************
******************************************************************************************
Kernel Modules:
Module Name: \SystemRoot\System32\Drivers\dump_iaStor.sys
Service Name: ---
Module Base: 8FC03000
Module End: 8FCCB000
Hidden: Yes

******************************************************************************************
******************************************************************************************
No SSDT Hooks found

******************************************************************************************
******************************************************************************************
No Kernel Hooks found

******************************************************************************************
******************************************************************************************
Hidden files/folders:
Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl
Status: Access denied

Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl
Status: Access denied

Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl
Status: Access denied

Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl
Status: Access denied

Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTkerberos.etl
Status: Access denied
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: SuperDave on October 27, 2011, 01:02:58 PM
I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
 ESET OnlineScan (http://eset.com/onlinescan)
•Click the (http://i424.photobucket.com/albums/pp322/digistar/esetOnline.png) button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
•Check (http://i424.photobucket.com/albums/pp322/digistar/esetAcceptTerms.png)
•Click the (http://i424.photobucket.com/albums/pp322/digistar/esetStart.png) button.
•Accept any security warnings from your browser.
•Check (http://i424.photobucket.com/albums/pp322/digistar/esetScanArchives.png)
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push (http://i424.photobucket.com/albums/pp322/digistar/esetListThreats.png)
•Push (http://i424.photobucket.com/albums/pp322/digistar/esetExport.png), and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the (http://i424.photobucket.com/albums/pp322/digistar/esetBack.png) button.
•Push (http://i424.photobucket.com/albums/pp322/digistar/esetFinish.png)
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: TexMurphy on October 27, 2011, 04:39:21 PM
Doing this now. Can I just say you've been really great and patient. And I can't say enough about the step by step instructions that has to be very time consuming. I feel so relieved to have found someone who can help me. Thanks for all your efforts.
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: SuperDave on October 28, 2011, 12:40:31 PM
Quote
Can I just say you've been really great and patient. And I can't say enough about the step by step instructions that has to be very time consuming. I feel so relieved to have found someone who can help me. Thanks for all your efforts.
Actually, it only takes a few minutes. Please post the ESET log. If it looks ok, we can do some cleanup.
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: TexMurphy on October 28, 2011, 02:28:30 PM
C:\Users\Valerie\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\38\5fc22f26-7b3642df   a variant of Java/Agent.AP trojan   deleted - quarantined
C:\Users\Valerie\Downloads\cnet_RegpairSetup_exe.exe   a variant of Win32/InstallCore.D application   cleaned by deleting - quarantined
Title: Re: Home Page has been hijacked - http://www.msn.com/?pc=Z192&install_date=20111021
Post by: SuperDave on October 28, 2011, 04:07:22 PM
That looks good. If there are no other issues, we can do some cleanup.

To uninstall ComboFix

(http://i424.photobucket.com/albums/pp322/digistar/Combofix_uninstall_image.jpg)

(Note: Make sure there's a space between the word ComboFix and the forward-slash.)

*********************************************
To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.
Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
***********************************************
Clean out your temporary internet files and temp files.

Download TFC by OldTimer (http://oldtimer.geekstogo.com/TFC.exe) to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
*************************************************
Looking over your log it seems you don't have any evidence of a third party firewall.

Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors.

Remember only install ONE firewall

1) Comodo Personal Firewall (http://www.majorgeeks.com/Comodo_Personal_Firewall_d5033.html) (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one)
2) Online Armor (http://www.majorgeeks.com/Online_Armor_Free_d4872.html)
3) Agnitum Outpost (http://www.majorgeeks.com/Outpost_Firewall_Free_d1056.html)
4) PC Tools Firewall Plus (http://www.majorgeeks.com/PC_Tools_Firewall_Plus_d5470.html)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.
**************************************************
Go to Microsoft Windows Update (http://windowsupdate.microsoft.com/) and get all critical updates.

----------

I suggest using WOT - Web of Trust (http://www.mywot.com/). WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster (http://www.javacoolsoftware.com/spywareblaster.html)- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer (http://www.bleepingcomputer.com/forums/tutorial49.html) from Spyware and Malware
* If you don't know what ActiveX controls are, see here (http://www.webopedia.com/TERM/A/ActiveX_control.html)

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. (http://www.safer-networking.org/en/spybotsd/index.html) Guide: Use Spybot's Immunize Feature (http://www.bleepingcomputer.com/tutorials/tutorial43.html#immunize) to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ (http://www.safer-networking.org/en/faq/index.html)

Check out Keeping Yourself Safe On The Web  (http://evilfantasy.wordpress.com/2008/05/20/keeping-yourself-safe-on-the-web/) for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware (http://evilfantasy.wordpress.com/2008/05/24/slow-computer-it-may-not-be-malware/) for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!