Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: bayouboss318 on November 26, 2011, 06:43:43 AM

Title: Locked out of Window XP Pro, no administrator in safe mode, can't move mouse,
Post by: bayouboss318 on November 26, 2011, 06:43:43 AM

Control alt del doesnt do anything.  Its prompting me to hit cont alt del, but when i do, nothing happens.  The box tells me "requiring this key combination at start up helps keep your computer secure". "Insert card or press delete"   HELP!!!!!!!!!!

Title: Locked out of Window XP Pro, no administrator in safe mode, can't move mouse,
Post by: william54321 on November 26, 2011, 07:48:37 AM

It seems like you ar really out of luck. Try to reinstall the Windows XP software

Title: Re: Locked out of Window XP Pro, no administrator in safe mode, can't move mouse,
Post by: patio on November 26, 2011, 08:16:18 AM

You can ignore the above post.

What exactly happens in safemode ? ?
The loss of Task Manager can sometimes be caused by Malware...what protection apps do you have ? ?

And what happened to the PC prior to this ?

Title: Re: Locked out of Window XP Pro, no administrator in safe mode, can't move mouse,
Post by: bayouboss318 on November 26, 2011, 10:42:38 AM

My anti virus software is Norton.  This is a laptop I don't use very often, but yet in still, I'd like to solve this problem.  When I run in safe mode, it still brings up the log in prompt as usual, just this time in safe mode.  No mouse movement, no keyboard action, I'm at a loss.  Any suggestions will be greatly appreciated.   THANKS

Title: Re: Locked out of Window XP Pro, no administrator in safe mode, can't move mouse,
Post by: jason2074 on November 26, 2011, 10:15:20 PM

Is it a BIOS Password you are referring?