Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: bosanci28 on December 23, 2011, 11:39:51 AM

Title: error code 9c in win 7 64bit, (goes into blue screen then shuts down) help!
Post by: bosanci28 on December 23, 2011, 11:39:51 AM
i have a computer:
i3 dual core 3200hmhz
mb: msi h55m-e23
8gb ram 1600
windows 7 ultimate 64bit
cpu:intel r core tm i3 cpu 550 @ 3.20ghz

my problem:

few weeks back i got blue screen  with this errors:
bccode: 9c
bcp1:0000000000000000
bcp2:FFFFF80000BA8BB0
bcp3:0000000000000000
bcp4:0000000000000000


back then i did a memory check with memtester and it went pass10,so memory was good,i check cpu temp was okay,hdd test was okay,
so i did restore the hole pc fresh and it was fine for about a week,and after installing some stuff  yesterday i start getting the same error and codes...

now i cant read the dump files what they mean or with what to open them but i suspect maybe a software is doing this...

today i run the pc in safe mode and is not shutting down,hmmm...

i also attached 2 files:
-WER-32479-0.sysdata
-minidump

if you can read it,and see what the problem is.

any help on this will very much appreciate!

thanks
happy holidays!

bosanci28

(sorry if i have asked in the wrong section)

[year+ old attachment deleted by admin]
Title: Re: error code 9c in win 7 64bit, (goes into blue screen then shuts down) help!
Post by: Transfusion on December 26, 2011, 10:17:42 PM
Code 9C means that it is a hardware error causing your crashes.
MemTest says the RAM is good... the HDD shouldn't be the culprit here... and that leaves only the CPU. Stress-test your CPU and RAM with http://www.xtremesystems.org/forums/showthread.php?197835-IntelBurnTest-The-new-stress-testing-program on Standard and see if it BSoDs.
Title: Re: error code 9c in win 7 64bit, (goes into blue screen then shuts down) help!
Post by: bosanci28 on December 26, 2011, 11:40:08 PM
well,
as of right now ,i  try to re install the windows again and at the start of install it freezes up and the  blue screen comes up with a error then shuts down,

so i purchased new  memory ,dvd drive,and power supply ,swaped with a working hdd,still no luck

same problem freezes at first step  at re install ing the windows,

so i guess  the problem is something to do with cpu or mother board.

is that program from that link good  or able to run from dos to do that test?

i even try installing win xp same problem,,so right now i still have warranty till about jan 6-2012 on the hole system,as i purchased from tiger direct dot com and is a msi product,i may call them tuesday to

have the do something about,because ,i think cpu or mb is defective,

is there any test for cpu or mb to find out if defective? from dos,

thanks
Title: Re: error code 9c in win 7 64bit, (goes into blue screen then shuts down) help!
Post by: Transfusion on December 26, 2011, 11:48:21 PM
Intelburntest is very reliable-Stresses the CPU even further than Prime95 or Orthos does.
It only runs in Windows.. though...
Well since you can't boot into Windows... would it be possible to boot a Linux LiveCD and then run Prime95 Linux version to test your CPU?
Title: Re: error code 9c in win 7 64bit, (goes into blue screen then shuts down) help!
Post by: bosanci28 on December 27, 2011, 12:19:04 AM
sorry to ask,do you have any direct link where to get those to programs?
and do i  put the linux live cd in and then take  out and put the other program?
dont know exactly how it works,sorry,and thanks for any help!.
Title: Re: error code 9c in win 7 64bit, (goes into blue screen then shuts down) help!
Post by: Transfusion on December 27, 2011, 12:36:55 AM
No problem :)
I found a very nice tutorial here:
http://answers.yahoo.com/question/index?qid=20080130082037AAWJnj1 (http://answers.yahoo.com/question/index?qid=20080130082037AAWJnj1)

Download this:
http://damnsmalllinux.org/download.html (only 50 MB)
Burn it to a CD/use http://www.pendrivelinux.com/yumi-multi if you want to USB boot and then boot it.
Quote
open a terminal session and type:
$ mkdir prime;cd prime

$ wget ftp ://mersenne.org/gimps/mprime266.tar.gz
(you should see some output and "mprime266.tar.gz" saved)

$ tar xvzf s  mprime266.tar.gz
(you should see some filenames as output )

$ ./mprime -t -d
(you will see some output of the prime95 test)

Open up another terminal and start another session similiar to above, so you have one session per core. For dual-core open up one session, for quad three more.

My quad-core has this output in a "top" session (running in a fifth terminal :)

top - 12:14:42 up 20:50, 7 users, load average: 3.89, 2.35, 1.01
Tasks: 110 total, 5 running, 105 sleeping, 0 stopped, 0 zombie
Cpu0 : 0.0%us, 0.0%sy, 74.8%ni, 25.0%id, 0.0%wa, 0.0%hi, 0.2%si, 0.0%st
Cpu1 : 0.0%us, 0.0%sy, 75.1%ni, 24.9%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Cpu2 : 0.0%us, 0.0%sy, 75.0%ni, 25.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Cpu3 : 0.0%us, 0.0%sy, 75.1%ni, 24.9%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 1033560k total, 473860k used, 559700k free, 60604k buffers
Swap: 3096568k total, 0k used, 3096568k free, 297952k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
7348 user 39 19 15164 10m 388 R 100 1.1 2:37.46 mprime
7345 user 39 19 15164 10m 384 R 100 1.1 2:37.42 mprime
7346 user 39 19 15164 10m 388 R 100 1.1 2:37.32 mprime
7347 user 39 19 15164 10m 388 R 100 1.1 2:37.24 mprime

Check the outputs after several mins and see if you have errors.