Computer Hope

Hardware => Drivers => Topic started by: Ulknatme on March 30, 2012, 10:03:31 PM

Title: Laptop CD Rom will not stay closed HELP!
Post by: Ulknatme on March 30, 2012, 10:03:31 PM

My cd rom will not close on my HP G60. Please help!

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Transfusion on March 30, 2012, 10:28:56 PM

It's a laptop... I see.

It doesn't close? That means when you push the CD-ROM tray inside it won't lock shut? If so its time to get a replacement...
If you mean it does lock shut, but it keeps ejecting:
Does it eject when you get into Windows? Or does it start ejecting once you hit the power button and before Windows is loaded?

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Ulknatme on March 30, 2012, 11:09:38 PM

It locks. Stays in for 10 seconds (yes I just counted)
Green light comes on like its reading and then it ejects.

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Transfusion on March 30, 2012, 11:26:39 PM

Quote from: Transfusion on March 30, 2012, 10:28:56 PM

Does it eject when you get into Windows? Or does it start ejecting once you hit the power button and before Windows is loaded?

Like, for example, get into the BIOS (by repeatedly pressing F10 at start); does the CD drive still eject? If so, its a problem with the drive itself.

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Ulknatme on March 31, 2012, 08:47:08 AM

yes

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: patio on March 31, 2012, 09:00:15 AM

Have you tried removing and re-seating the drive with all power removed ? ?

Was this unit dropped ? ?

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Ulknatme on March 31, 2012, 09:14:41 AM

I do not know how to remove the drive.
No, it was not dropped.
It was perfectly fine Thursday night. I closed the laptop to have dinner and then when I opened the screen, the disc drive popped out.

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: patio on March 31, 2012, 09:19:47 AM

There should be a small release button right next to the drive itself....unplug the power.

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Transfusion on March 31, 2012, 09:21:28 AM

Look at the optical drive bay at the bottom of your laptop and locate the screw connecting the drive to the HP G60. Remove this single screw.
Pull the DVD burner from the laptop by its front bezel.

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Ulknatme on March 31, 2012, 09:22:09 AM

 ??? Do you mean that hole where you force the eject with a paper clip?

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Transfusion on March 31, 2012, 09:24:37 AM

Nope, I mean taking out the drive and then putting it back...

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Ulknatme on March 31, 2012, 09:25:11 AM

Should i remove the battery and unscrew the drive?

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Transfusion on March 31, 2012, 09:29:01 AM

Yes

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Ulknatme on March 31, 2012, 09:30:06 AM

ok and then what? How do i reset it?

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: patio on March 31, 2012, 09:30:14 AM

Are you followin me today ? ?

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Ulknatme on March 31, 2012, 09:34:39 AM

Yes. I remove the drive. then put the battery back without the drive, so i can go online to see what the next steps are? (i'm just double checking)

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Transfusion on March 31, 2012, 09:37:05 AM

Turn on your PC and see if it still ejects...

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Ulknatme on March 31, 2012, 09:38:14 AM

Ok. Here goes.

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Ulknatme on March 31, 2012, 09:54:42 AM

Great! It stayed in. Genius!
 :)

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Ulknatme on March 31, 2012, 10:11:05 AM

Great. DVD/CD does not auto launch. I will update software. Any other steps?

Title: Re: Laptop CD Rom will not stay closed HELP!
Post by: Transfusion on March 31, 2012, 10:49:42 AM

http://www.winhelp.us/index.php/windows/securing-windows/configure-autoplay-in-windows.html